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[SOLVED] SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M Leading to RtlpCopyRangeListEntry

MemTest86 Completed 4 passes without issues. Now we wait if HDMI Audio Driver to 1.3.39.3 makes any difference.
- stevepaulquinn
- Post #13
- Mar 13, 2022
- Forum: BSOD Crashes, Kernel Debugging
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[SOLVED] SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M Leading to RtlpCopyRangeListEntry

Hi There. Sorry for the delay. As it's heavy into tax season my customer has been understandably MIA. Sunday's tend to be quiet with her so as of today Sunday March 13, I updated the HDMI Audio Driver to 1.3.39.3 and rebooted. I hope to start a 4 loop Memtest86 this afternoon to be 110% sure...
- stevepaulquinn
- Post #12
- Mar 13, 2022
- Forum: BSOD Crashes, Kernel Debugging
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[SOLVED] SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M Leading to RtlpCopyRangeListEntry

The HP OEM HDMI Audio Driver is 1.3.38.60. This is the same version contained in the Official NVidia Standard Driver :-( The NVidia DCH Driver however contains 1.3.39.3 Below is the relevant version from each these drivers INF's HP OEM Driver DriverVer=05/03/2021,1.3.38.60 NVidia Standard...
- stevepaulquinn
- Post #10
- Feb 25, 2022
- Forum: BSOD Crashes, Kernel Debugging
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[SOLVED] SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M Leading to RtlpCopyRangeListEntry

Thank you so much for the update. I'll try to get her to run MemTest86 this evening for a more lengthy run.
- stevepaulquinn
- Post #9
- Feb 25, 2022
- Forum: BSOD Crashes, Kernel Debugging
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[SOLVED] SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M Leading to RtlpCopyRangeListEntry

I was able to walk the customer to booting MemTest86 this evening. There are no memory errors after 2 loops. I wanted more loops but it was getting late. I'm sure I'll have another BSOD and dump soon to share. I really appreciate your help so far.
- stevepaulquinn
- Post #7
- Feb 24, 2022
- Forum: BSOD Crashes, Kernel Debugging
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[SOLVED] SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M Leading to RtlpCopyRangeListEntry

Thanks Blue Robot. Your BSOD Kung Foo is legendary. I'll look closer your analysis today. The customer is a very busy accountant working 12-14 hours daily until April 2022. I'm a little gun shy to play around with drivers as she is an hour away and so busy. I did log in last night and...
- stevepaulquinn
- Post #6
- Feb 24, 2022
- Forum: BSOD Crashes, Kernel Debugging
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[SOLVED] SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M Leading to RtlpCopyRangeListEntry

Thank you so much for the fast reply. I'll do some digging myself so I can understand how you found this gem.
- stevepaulquinn
- Post #4
- Feb 23, 2022
- Forum: BSOD Crashes, Kernel Debugging
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[SOLVED] SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M Leading to RtlpCopyRangeListEntry

Speccy http://speccy.piriform.com/results/5faLSbWQcrTLTik15eYlISh
- stevepaulquinn
- Post #2
- Feb 22, 2022
- Forum: BSOD Crashes, Kernel Debugging
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[SOLVED] SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M Leading to RtlpCopyRangeListEntry

Hi Folks I've got a remote customer with a HP ZBook G3 running Windows 10 Pro x64 21H2. Normally I like to touch and test computers before I send them in the field. This one was essentially drop shipped from the refurbishers. Never again. It's been a long road pushing through many BSOD...
- stevepaulquinn
- Thread
- Feb 22, 2022
- Replies: 13
- Forum: BSOD Crashes, Kernel Debugging

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