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[SOLVED] Malware + CSI Payload corrupt

Alright, thank you :-)
- Soor
- Post #102
- Dec 30, 2021
- Forum: Security Arena
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[SOLVED] Malware + CSI Payload corrupt

No problem:-) Do you mean the existing key? May I continue to post in this thread if I have any further queries? Or will the thread be closed?
- Soor
- Post #100
- Dec 29, 2021
- Forum: Security Arena
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[SOLVED] Malware + CSI Payload corrupt

Oops, I should have been more specific. My actual question is "How much data (internet) will it take for downloading the update?" And should that be a continuous process? And another doubt: Do I need an Activation Key? Since I'm upgrading from original OS Windows 8.1 to Windows 10, will I get...
- Soor
- Post #98
- Dec 29, 2021
- Forum: Security Arena
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[SOLVED] Malware + CSI Payload corrupt

Oh, thank you for the information (about the support for Windows 8.1). May I know how much data will the update consume?
- Soor
- Post #96
- Dec 29, 2021
- Forum: Security Arena
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[SOLVED] Malware + CSI Payload corrupt

Alright, I'll be careful:-) Do you mean it's better to upgrade to Windows 10? Or updating current OS Windows 8.1 using the updates in the "Windows Update"? Thank you so much :-) By the way, Dell SupportAssist isn't working now. It says, "We ran into an unexpected error. Please restart your PC...
- Soor
- Post #94
- Dec 29, 2021
- Forum: Security Arena
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[SOLVED] Malware + CSI Payload corrupt

I have restored the pre-installed softwares. Attaching kprm log:
- Soor
- Post #92
- Dec 29, 2021
- Forum: Security Arena
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[SOLVED] Malware + CSI Payload corrupt

Yeah, only the files present in the C drive (C:\) were encrypted. All other files under sub-folders were/are safe. But the ransom notes "_readme.txt" were present in many folders and sub-folders. That was why the ESET scan took a very long time to complete. Thank you for the green pass! I wish...
- Soor
- Post #90
- Dec 29, 2021
- Forum: Security Arena
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[SOLVED] Malware + CSI Payload corrupt

Ah, thank you! But I couldn't have done this without you and this forum😇. Many many thanks! It can't be expressed in words. 10 days ago, I was so scared that I didn't even sleep well for a couple of days. Now, I'm so happy. Thank you so much! :D I wish to make some donation, but it doesn't...
- Soor
- Post #88
- Dec 29, 2021
- Forum: Security Arena
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[SOLVED] Malware + CSI Payload corrupt

Finally 🤩
- Soor
- Post #85
- Dec 29, 2021
- Forum: Security Arena
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[SOLVED] Malware + CSI Payload corrupt

Yeah, I did use the internet connection.
- Soor
- Post #84
- Dec 28, 2021
- Forum: Security Arena
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[SOLVED] Malware + CSI Payload corrupt

May I know whether I should use the internet or not?
- Soor
- Post #82
- Dec 28, 2021
- Forum: Security Arena
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[SOLVED] Malware + CSI Payload corrupt

Error again :( Yes, I could not find the troubleshooting option in Settings, so I used the other way. By the way, I didn't reboot my laptop after the troubleshooting.
- Soor
- Post #80
- Dec 28, 2021
- Forum: Security Arena
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[SOLVED] Malware + CSI Payload corrupt

Update: The DISM process has started. Now at 20%.
- Soor
- Post #77
- Dec 28, 2021
- Forum: Security Arena
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[SOLVED] Malware + CSI Payload corrupt

Ok, I'll wait for another half an hour. There are no errors as of now. Edit: The troubleshooting process was slightly different from what you had mentioned above. The process I did: 1. In the Control Panel, clicked on Troubleshooting. 2. Selected "Fix problems with Windows Update" under System...
- Soor
- Post #76
- Dec 28, 2021
- Forum: Security Arena
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[SOLVED] Malware + CSI Payload corrupt

I did that and started the DISM. It's been more than 30 minutes, but the process has not started yet. Shall I try the second method? Or shall I wait for some more time? If so, how long should I wait?
- Soor
- Post #74
- Dec 28, 2021
- Forum: Security Arena

Soor