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Recent content by Quackfish

Cursor Randomly Freezes or Disappears - Unfixable?!

Thanks, I will try a re-install once more when I have time and will report back. FWIW, Carbonite has been in use on this machine for years with no issues. Right now I'm trying to get Linux working on an old laptop so the owner will have something to use while I'm doing the backup & re-install...
- Quackfish
- Post #32
- Jul 28, 2022
- Forum: Windows 10
Cursor Randomly Freezes or Disappears - Unfixable?!

Sorry, no...I did not.
- Quackfish
- Post #30
- Jul 21, 2022
- Forum: Windows 10
Cursor Randomly Freezes or Disappears - Unfixable?!

The RAM tested good but getting there was quite the journey... MemTest86 installed fine but the PC wouldn't recognize the flash drive as bootable, even though it has always worked fine for transferring files, etc. I finally got the program installed and working on a different flash drive with...
- Quackfish
- Post #28
- Jul 21, 2022
- Forum: Windows 10
Cursor Randomly Freezes or Disappears - Unfixable?!

Nope, not overclocking.
- Quackfish
- Post #26
- Jul 19, 2022
- Forum: Windows 10
Cursor Randomly Freezes or Disappears - Unfixable?!

I appreciate the help! Although they were helpful with the BSOD, I tried to start a new thread on the other forum about this issue but no one ever responded. The Sysnative app zip file is attached. I was able to run the app while the cursor was frozen (good timing for a change :) Right after...
- Quackfish
- Post #24
- Jul 19, 2022
- Forum: Windows 10
Cursor Randomly Freezes or Disappears - Unfixable?!

Not immediately. The problems began again after Windows was in use for a brief period. After the backup was restored from an external HD & Carbonite was installed in order to restore newer files, everything seemed fine. The cursor problems began shortly after that, before CCleaner and MBAM were...
- Quackfish
- Post #22
- Jul 18, 2022
- Forum: Windows 10
Cursor Randomly Freezes or Disappears - Unfixable?!

It's still intermittently freezing :(
- Quackfish
- Post #20
- Jul 17, 2022
- Forum: Windows 10
Cursor Randomly Freezes or Disappears - Unfixable?!

Correction: in my last post, I meant to type "The machine I am dealing with is not a TOUCH SCREEN version"...but your probably surmised that :) On this particular machine, navigating the BIOS menu is only possible via the keyboard, so unfortunately that test is obviously not applicable. Thanks...
- Quackfish
- Post #18
- Jul 16, 2022
- Forum: Windows 10
Cursor Randomly Freezes or Disappears - Unfixable?!

Thanks. I will uninstall CCleaner and Glary Utilities. I have seen that "Mouse Cursor Freezing" page before. Maybe I'm missing something but I don't see any instructions there for actually uninstalling the Synaptics driver. I generally uninstall it from Device Manager but have also done so via...
- Quackfish
- Post #16
- Jul 15, 2022
- Forum: Windows 10
Cursor Randomly Freezes or Disappears - Unfixable?!

I unchecked the items requested and rebooted the laptop. It worked for about 1.5 hrs, then the cursor froze again.
- Quackfish
- Post #13
- Jul 13, 2022
- Forum: Windows 10
Cursor Randomly Freezes or Disappears - Unfixable?!

Thanks. I couldn't find a way to upload the .arn file directly, so here's a Dropbox link.
- Quackfish
- Post #11
- Jul 10, 2022
- Forum: Windows 10
Cursor Randomly Freezes or Disappears - Unfixable?!

No problem on the questions...ask away :) Yes, it does work with an external USB mouse - that's the only way it can be reliably used at the moment. I know what you mean about trackpads, particularly with this era of HPs, but having to always use a mouse with a laptop can be awkward &...
- Quackfish
- Post #9
- Jul 9, 2022
- Forum: Windows 10
Cursor Randomly Freezes or Disappears - Unfixable?!

”Hide cursor…” is not checked. Yes, the install was the latest ISO directly from Microsoft, not HP.
- Quackfish
- Post #7
- Jul 9, 2022
- Forum: Windows 10
Cursor Randomly Freezes or Disappears - Unfixable?!

The cursor/pointer still disappears with Carbonite disabled :(.
- Quackfish
- Post #5
- Jul 9, 2022
- Forum: Windows 10
Cursor Randomly Freezes or Disappears - Unfixable?!

Thanks very much for your astute response! Sorry for the late reply... The issue was present before installing Malwarebytes. I tried using the machine for a period of time with Carbonite backup disabled and didn't experience any failures but since the problem is so intermittent, that could...
- Quackfish
- Post #3
- Jul 2, 2022
- Forum: Windows 10

Quackfish