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[SOLVED] Internet keeps disconnecting

Thank you Stephen!!! :smile:
- pcemkr
- Post #35
- Mar 2, 2015
- Forum: Windows 8 | Windows RT
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[SOLVED] Internet keeps disconnecting

Hi Stephen, Everything is still holding steady & strong. :thumbs_up: Is there anything else that needs to be done to finalize this and/or cleanup? Regards...kara
- pcemkr
- Post #33
- Feb 23, 2015
- Forum: Windows 8 | Windows RT
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[SOLVED] Internet keeps disconnecting

Thank you Stephen. This appears to be working now. Everything has been running smoothly and the internet is holding its connection. I am so grateful! ~Kara
- pcemkr
- Post #31
- Feb 19, 2015
- Forum: Windows 8 | Windows RT
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[SOLVED] Internet keeps disconnecting

Thank you xilolee! I have re-installed Webroot anti-virus and will monitor & follow-up as you recommended. I appreciate the support. ~Peace...Kara
- pcemkr
- Post #29
- Feb 17, 2015
- Forum: Windows 8 | Windows RT
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[SOLVED] Internet keeps disconnecting

Hello, Update: I took an extra couple of days to monitor this as I was away from the computer more than expected. The internet has not been disconnecting since the changes were made as indicated in my last post. Where do we go from here? ~Kara
- pcemkr
- Post #27
- Feb 17, 2015
- Forum: Windows 8 | Windows RT
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[SOLVED] Internet keeps disconnecting

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Hi Stephen, I have followed the steps you provided and am including details. I uninstalled Webroot successfully and found Windows Defender is already installed on my computer and is enabled. The Firewall is also enabled. Under Power...
- pcemkr
- Post #26
- Feb 12, 2015
- Forum: Windows 8 | Windows RT
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[SOLVED] Internet keeps disconnecting

Hello, Is it possible for someone to contact me with an update with this issue resolution? Thank you~Kara
- pcemkr
- Post #23
- Feb 3, 2015
- Forum: Windows 8 | Windows RT
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[SOLVED] Internet keeps disconnecting

Hello Stephen & John, I wanted to follow-up and give you more information and find out if there is a next step in this process. I moved the router to a more prominent location to see if that helped in any way. It's still dropping. I routinely open several tabs and today I opened the first 2...
- pcemkr
- Post #22
- Jan 23, 2015
- Forum: Windows 8 | Windows RT
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[SOLVED] Internet keeps disconnecting

Hello Stephen & John, I wanted to follow-up and give you more information and find out if there is a next step in this process. I moved the router to a more prominent location to see if that helped in any way. It's still dropping. I routinely open several tabs and today I opened the first 2...
- pcemkr
- Post #21
- Jan 23, 2015
- Forum: Windows 8 | Windows RT
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[SOLVED] Internet keeps disconnecting

Hello, I just realized something today that will hopefully provide more information. It seems there is somewhat of a pattern with the internet dropping off when I first use my computer. The past few days I noticed that access will be fine for a bit, then about 15 minutes into using it it'll...
- pcemkr
- Post #20
- Jan 21, 2015
- Forum: Windows 8 | Windows RT
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[SOLVED] Internet keeps disconnecting

Sorry Stephen, I forgot that step. :doh: I uploaded to OneDrive: https://onedrive.live.com/redir?resid=DAFDA32D3F968A68%21105 This is the first time I have used this, so please let me know if you have any issues accessing it. :smile9: ~Kara
- pcemkr
- Post #19
- Jan 15, 2015
- Forum: Windows 8 | Windows RT
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[SOLVED] Internet keeps disconnecting

Hi Stephen & John, Stephen, it's good hearing from you and I do hope exams are going well! Glad to have you back. :smile9: I followed your instructions for BSOD instructions, however, I am getting an error on step #3. Type or paste perfmon /report into the CMD screen | save as HTML file I am...
- pcemkr
- Post #17
- Jan 15, 2015
- Forum: Windows 8 | Windows RT
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[SOLVED] Internet keeps disconnecting

Hi John, I followed your instructions to check for updates, however, when I came back to the forum your reply seems to be missing from the thread...odd. There was an update waiting for my computer and was able to run it successfully, I hope it's the driver update you mentioned. My computer...
- pcemkr
- Post #13
- Jan 14, 2015
- Forum: Windows 8 | Windows RT
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[SOLVED] Internet keeps disconnecting

Thank you John, After working so diligently to clean the "gunk" from my computer, I'm sure there was a bit of trepidation on my (and my computers) part. Since I already downloaded the file, I was able to click around, temporarily disable protection, get past the Windows Smart Screen (?)...
- pcemkr
- Post #11
- Jan 13, 2015
- Forum: Windows 8 | Windows RT
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[SOLVED] Internet keeps disconnecting

Hi again, It seems all of the previous work I did to clean up malware and ensure my computer is protected is working...it was blocked again. lol I was able to download and extract, however, when I selected Run As Administrator the anti-virus kicked in and did not allow further attempts to...
- pcemkr
- Post #9
- Jan 12, 2015
- Forum: Windows 8 | Windows RT

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