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Recent content by Karen

K
Windows could not search for new updates.

Thank you for all your time and expertise. The IT guy cannot fix it and has persuaded the boss to install Server 2016.
- Karen
- Post #43
- Feb 3, 2020
- Forum: Windows Update
K
Windows could not search for new updates.

Attached.
- Karen
- Post #41
- Oct 23, 2019
- Forum: Windows Update
K
Windows could not search for new updates.

Uninstalled DiskGenius. No change. Ran SFC /Scannow yesterday. There are corrupt files that SFC could not repair. I think we may have to try a repair install, if there is such a thing and if I can find the disc. Also, when trying to find the product key for Windows Server 2012, using Belarc...
- Karen
- Post #39
- Oct 23, 2019
- Forum: Windows Update
K
Windows could not search for new updates.

Files attached.
- Karen
- Post #37
- Oct 17, 2019
- Forum: Windows Update
K
Windows could not search for new updates.

Found out we are already using Google DNS. 8.8.8.8
- Karen
- Post #35
- Oct 16, 2019
- Forum: Windows Update
K
Windows could not search for new updates.

Removed. Rebooted to finish removal. Tried to update. Same error. Please note: I have not been able to do the requested action in #28. I will try asking the techs who set up the server if they can tell me how. Thank you.
- Karen
- Post #33
- Oct 2, 2019
- Forum: Windows Update
K
Windows could not search for new updates.

I finally did this. No change. Same error message. I cannot take your recommended action in #16. I appreciate all the time you've taken.
- Karen
- Post #31
- Oct 1, 2019
- Forum: Windows Update
K
Windows could not search for new updates.

I have to wait until the server isn't being used. May take a day or 2, but I'll try it. Thank you.
- Karen
- Post #29
- Jun 25, 2019
- Forum: Windows Update
K
Windows could not search for new updates.

No apologies necessary. Appreciate your assistance. Yes, still get the error window when using Windows Update.
- Karen
- Post #27
- Jun 25, 2019
- Forum: Windows Update
K
Windows could not search for new updates.

Yes. 3173426.
- Karen
- Post #25
- Apr 24, 2019
- Forum: Windows Update
K
Windows could not search for new updates.

CBS log fixlog
- Karen
- Post #23
- Apr 23, 2019
- Forum: Windows Update
K
Windows could not search for new updates.

Duh. Sorry. That did not work. Same error message.
- Karen
- Post #21
- Apr 23, 2019
- Forum: Windows Update
K
Windows could not search for new updates.

When I took the action in #14, no fixlist.txt was made. All I had was FRST.txt and Addition.txt. Running #18, the message "No fixlist.txt found." came up. Tried it again, same result.
- Karen
- Post #19
- Apr 23, 2019
- Forum: Windows Update
K
Windows could not search for new updates.

Sorry, I cannot get it into Safe Mode. (Tried in #9, unsuccessful.)
- Karen
- Post #17
- Apr 23, 2019
- Forum: Windows Update
K
Windows could not search for new updates.

Done. Also included are screenshots of 2nd attempt for #8 instructions done this morning. Link
- Karen
- Post #15
- Apr 22, 2019
- Forum: Windows Update

Karen