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Recent content by jxl000

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Win7 Pro 64bit stuck at "Preparing to configure Windows/Do not turn off computer"

It exits with an error and it does not look like the CBS.log file is updated. I'm attaching the sfc screen and the CBS.log. Thanks.
- jxl000
- Post #13
- Apr 16, 2019
- Forum: Windows Update
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Win7 Pro 64bit stuck at "Preparing to configure Windows/Do not turn off computer"

I have left it on for over 12 hours before and it continued to display that message without doing anything. This time I left it on for about 20 minutes. The drive activity light stopped flashing about 2 minutes after the shutdown command. Other symptoms are: when I let the computer search for...
- jxl000
- Post #11
- Apr 15, 2019
- Forum: Windows Update
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Win7 Pro 64bit stuck at "Preparing to configure Windows/Do not turn off computer"

Here's the CBS.log. Please note that after initiating shutdown, the computer was frozen at the "do not turn off" message. I had to force a power-down by holding down the power button.
- jxl000
- Post #9
- Apr 15, 2019
- Forum: Windows Update
J
Win7 Pro 64bit stuck at "Preparing to configure Windows/Do not turn off computer"

Here's the log file:
- jxl000
- Post #7
- Apr 15, 2019
- Forum: Windows Update
J
Win7 Pro 64bit stuck at "Preparing to configure Windows/Do not turn off computer"

Here it is:
- jxl000
- Post #5
- Apr 14, 2019
- Forum: Windows Update
J
Win7 Pro 64bit stuck at "Preparing to configure Windows/Do not turn off computer"

Hello, thanks for your help. GSmartControl Extended Self-test result is "Completed without error". I'm not sure why it shows Lifetime hours of 27, because I have had this laptop for about 2 years. The Attribute tab shows "never" failed for each ID. Please let me know what I should do next.
- jxl000
- Post #3
- Apr 14, 2019
- Forum: Windows Update
J
Win7 Pro 64bit stuck at "Preparing to configure Windows/Do not turn off computer"

Since the mid-March update, my laptop gets stuck at "PrePreparing to configure Windows/Do not turn off computer" when I shutdown Windows. Now when trying to update my computer, it gets stuck looking for updates forever. I tried to restore to the previous restore point, but the process timed...
- jxl000
- Thread
- Apr 11, 2019
- Replies: 12
- Forum: Windows Update

jxl000

Recent content by jxl000

Win7 Pro 64bit stuck at "Preparing to configure Windows/Do not turn off computer"

Win7 Pro 64bit stuck at "Preparing to configure Windows/Do not turn off computer"

Win7 Pro 64bit stuck at "Preparing to configure Windows/Do not turn off computer"

Win7 Pro 64bit stuck at "Preparing to configure Windows/Do not turn off computer"

Win7 Pro 64bit stuck at "Preparing to configure Windows/Do not turn off computer"

Win7 Pro 64bit stuck at "Preparing to configure Windows/Do not turn off computer"

Win7 Pro 64bit stuck at "Preparing to configure Windows/Do not turn off computer"