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Recent content by haganm

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Need help with virus removal - (MindSpark ?)

Actually, I just looking to remove the Google Software Updater tool. Probably could go ahead an remove Chrome as well (didn't even realize it was on there). My father-in-law only uses IE. Thanks!
- haganm
- Post #37
- Apr 10, 2015
- Forum: Security Arena
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Need help with virus removal - (MindSpark ?)

Hi Corrine, I think we are set. I will also follow-up on the other recommendation (unchecky, etc) you made. I know I said thank you a lot in my replies but I did want to say it again as I really do appreciate the time/effort you and others on this site provide to help us out. It...
- haganm
- Post #35
- Apr 10, 2015
- Forum: Security Arena
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Need help with virus removal - (MindSpark ?)

Hi Corrine, Again, thanks for all your time and help - I really do appreciate it! Here is fixlist.txt Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 11-03-2015 Ran by deaton at 2015-04-09 15:33:30 Run:1 Running from C:\Users\deaton\Desktop Loaded Profiles: deaton...
- haganm
- Post #33
- Apr 9, 2015
- Forum: Security Arena
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Need help with virus removal - (MindSpark ?)

Hi Corrine, I did go ahead and terminate COMBOFIX. Here are the results for Farbar. This time, I didn't yet select FIX - will await your input :-> Mark FRST.txt Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 11-03-2015 Ran by deaton (administrator) on DEATON-COMPUTER on...
- haganm
- Post #31
- Apr 9, 2015
- Forum: Security Arena
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Need help with virus removal - (MindSpark ?)

Hi Corrine, Very strange. When I went to bed, it had completed through Stage 42. When I got up this morning, it had completed through Stage 43. I decided to wait a bit to see if it was actually stuck this time. However, now after 3 additional hours, it has completed through Stage 48...
- haganm
- Post #28
- Apr 9, 2015
- Forum: Security Arena
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Need help with virus removal - (MindSpark ?)

Thank Corrine - I'll wait as it just went to Stage 42......after 45 minutes. If it does get stuck again, I'll try the steps you provided. Thanks again for all your help!! Mark
- haganm
- Post #26
- Apr 8, 2015
- Forum: Security Arena
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Need help with virus removal - (MindSpark ?)

Hi Corrine, Ran ComboFix but it seems to be "stuck". It has completed all the way to Stage 41 but it has been at this point for over 40 minutes. Should I restart? Thanks, Mark
- haganm
- Post #24
- Apr 8, 2015
- Forum: Security Arena
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Need help with virus removal - (MindSpark ?)

Err....., well..... Not sure if I was actually comfortable but more I didn't read your instructions thoroughly enough....lol. Sounds like it was ok.... Ok - here is the next ones: JRT.txt ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Junkware Removal Tool (JRT) by Thisisu...
- haganm
- Post #22
- Apr 8, 2015
- Forum: Security Arena
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Need help with virus removal - (MindSpark ?)

Hi Corrine, Per your suggestion, I uninstalled Java. I don't think it was needed for anything specific - thanks for the tip. Here is the output from running AdwCleaner: # AdwCleaner v4.201 - Logfile created 08/04/2015 at 19:32:10 # Updated 08/04/2015 by Xplode # Database : 2015-04-08.1...
- haganm
- Post #20
- Apr 8, 2015
- Forum: Security Arena
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Need help with virus removal - (MindSpark ?)

Hi Corrine, Sorry - couldn't repost immediately. Yes, I updated DBs and ran the scans as you suggested with following results: 1). Avast! - Full Scan - No Threats Found 2). Malwarebytes - Full Scan - Threats found and addressed. See log. +++++ Malwarebytes Anti-Malware Malwarebytes |...
- haganm
- Post #18
- Apr 8, 2015
- Forum: Security Arena
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Need help with virus removal - (MindSpark ?)

Sorry - messed up post - I will repost later.
- haganm
- Post #15
- Apr 8, 2015
- Forum: Security Arena
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Need help with virus removal - (MindSpark ?)

Hi Corrine, Good news. The flush worked! I can now access the internet from the PC. Avast is now loading and I am not getting the "Failed to Connect to a Windows Service:" message upon bootup. Should I update Avast / Malwarebyte DBs and re-run these utilities? Thanks!!
- haganm
- Post #13
- Apr 8, 2015
- Forum: Security Arena
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Need help with virus removal - (MindSpark ?)

Donetao, Thanks for the information. I have multiple computers on my home network - all others are able to connect. I also tried the other options listed in the link you provided. Unfortunately, none of them seem to help. Thanks.
- haganm
- Post #11
- Apr 8, 2015
- Forum: Security Arena
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Need help with virus removal - (MindSpark ?)

Corrine, I was not able to access the internet even in Safe mode. I did use the USB approach. I loaded and ran ESETPoweliksCleaner.exe Returned "No Threat found" I loaded and ran DDS & Security Check succesfully. Attached are files you requested: DDS.TXT DDS (Ver_2012-11-20.01) -...
- haganm
- Post #10
- Apr 8, 2015
- Forum: Security Arena
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Need help with virus removal - (MindSpark ?)

Donetao; Thanks for taking the time to reply. I do appreciate that! I'll work with Corrine to get this resolve but I do appreciate your willingness to reply and help!
- haganm
- Post #8
- Apr 7, 2015
- Forum: Security Arena

haganm