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Windows 8.1 failed to boot after an automatic update

Hi, I had a message that suggested that the WeTransfer was due to expire on 26th September. If I need to upload then please let me know.
- DRQ
- Post #94
- Sep 29, 2021
- Forum: Windows Update
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Windows 8.1 failed to boot after an automatic update

Hi, I think I managed to follow option #1. The zipped file should be at: components.zip If there are any problems then please let me know, I've not used wetransfer before.
- DRQ
- Post #93
- Sep 19, 2021
- Forum: Windows Update
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Windows 8.1 failed to boot after an automatic update

Step 1 I followed the instructions and the resulting log file is attached as 'Fixlog_d20210912t1350.txt' Step 2 I followed the instructions and the resulting zipped file is attached as '"winners.zip"' Step 1b I had a look at the 'Fixlog_d20210912t1350.txt' from Step 1 and think there might...
- DRQ
- Post #91
- Sep 12, 2021
- Forum: Windows Update
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Windows 8.1 failed to boot after an automatic update

The file sizes are different, comparing what was on the machine to what you've provided. When trying to start from 'services.msc' there is an error 577 "Windows cannot verify the digital signature for this file" When trying to start from 'MSASCui.exe' there is a long pause and then "The service...
- DRQ
- Post #89
- Sep 9, 2021
- Forum: Windows Update
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Windows 8.1 failed to boot after an automatic update

I've put the original files back in place. I thought I'd try starting the "Windows Defender Service" through 'services.msc' again. And a different error message, but I think seen before. This time it says "Error 1067: The process terminated unexpectedly" which matches post #50, I think. (I had...
- DRQ
- Post #87
- Sep 8, 2021
- Forum: Windows Update
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Windows 8.1 failed to boot after an automatic update

When I tried to start "Windows Defender Service" from 'services.msc' there was the message as shown in 'error216_d20210908t2043.png' When I ran 'MSASCui.exe' and clicked on "Start now" there was the message as shown in 'incompatible_version_d20210908t2047.png'
- DRQ
- Post #86
- Sep 8, 2021
- Forum: Windows Update
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Windows 8.1 failed to boot after an automatic update

Took ownership and added write permission, so have replaced the files. However when I try and start the "Windows Defender Service" I get a message "Windows could not start the Windows Defender Service on Local Computer. Error 216: 0xd8" I didn't restart the computer, so I'll try that now. Before...
- DRQ
- Post #85
- Sep 8, 2021
- Forum: Windows Update
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Windows 8.1 failed to boot after an automatic update

"You need permission to perform this action" I don't know how to get the required permission. I'm logged in on an administrator account and tried using "Run as administrator" with 'explorer.exe' but that's not enough. I've had a quick look on the web and I'll see if I can find some instructions...
- DRQ
- Post #84
- Sep 8, 2021
- Forum: Windows Update
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Windows 8.1 failed to boot after an automatic update

I've done a bit of fiddling (sorry, trying to be helpful) and found an error message I don't think I've seen before. I opened 'services.msc' and found the Windows Defender service. I clicked 'Start' and this time I received a 577 error message, as per '577_d20210907t2130.png'. (Last time I...
- DRQ
- Post #82
- Sep 7, 2021
- Forum: Windows Update
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Windows 8.1 failed to boot after an automatic update

Are you sure this is worth your time? Your help is appreciated but I'm concerned this might not be the best use of your skills. Avast was running and PC was connected to the network (and Internet) when 'FSS.exe' was run. The log file is attached as 'FSS_d20210907t2107.txt'
- DRQ
- Post #81
- Sep 7, 2021
- Forum: Windows Update
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Windows 8.1 failed to boot after an automatic update

Unless there's anything you want to try I think it's time to give up on this. I'll look at reformatting the hard drive and installing a fresh version of Windows 8.1. Thanks for looking at this.
- DRQ
- Post #79
- Sep 7, 2021
- Forum: Windows Update
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Windows 8.1 failed to boot after an automatic update

I've just tried running 'MSASCui.exe' and it opens a Windows Defender window with the message "Your PC isn't being monitored because the application's service stopped. You should restart it now". When I click "Start now" nothing happens for a while and then I get a message that "The service...
- DRQ
- Post #78
- Sep 7, 2021
- Forum: Windows Update
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Windows 8.1 failed to boot after an automatic update

I'd not seen your post #74. I think I've tried that media creation tool before but there was a problem with it. Can't remember what. And that's why I ended up using the Windows 7 version and downloading the ISO from the Microsoft website. I forgot to mention, in one of my attempts to get the PC...
- DRQ
- Post #77
- Sep 7, 2021
- Forum: Windows Update
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Windows 8.1 failed to boot after an automatic update

Hi, After a quite a few failed attempts at "Refresh your PC", "Start-up Repair" seems to have gotten the computer to boot. Although Avast has re-appeared? Which I could have sworn I'd uninstalled. 'ZHPFix_d20210906t2006.txt' should be attached here.
- DRQ
- Post #75
- Sep 7, 2021
- Forum: Windows Update
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Windows 8.1 failed to boot after an automatic update

Different USB but same ISO -> not valid I will try the International English ISO, but not today. If anyone has any suggestions please feel free to post.
- DRQ
- Post #73
- Sep 6, 2021
- Forum: Windows Update