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Recent content by DaveJ3

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[SOLVED] Windows 7 update problem.

Dear zComputerWiz, All drivers are up to date. The last driver for the 6 year old motherboard is still 4 years old, which I doubt it will solve the problem; So, I will re-install windows. Thanks for all your help and I will now close this thread. Kind regards, DaveJ3.
- DaveJ3
- Post #41
- Dec 6, 2016
- Forum: Windows Update
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[SOLVED] Windows 7 update problem.

Will do - but it will be a few days before I get back to you. There are several things I need to prepare in case it all goes wrong and a new motherboard is needed! With thanks for all your time, Kind regards, Dave.
- DaveJ3
- Post #40
- Nov 7, 2016
- Forum: Windows Update
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[SOLVED] Windows 7 update problem.

Hi there, I used MSCONFIG to remove the Nvidia Shadow Play driver from the startup folder and that cured the missing dll problem, after which Windows 7 upgrade ran much further before failing - but at least the folder you requested has now been created so I am now able to zip and send it to you...
- DaveJ3
- Post #38
- Nov 5, 2016
- Forum: Windows Update
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[SOLVED] Windows 7 update problem.

A few more details: On running Windows upgrade, the intallation proceeds through - Copying Windows files... Gathering files, settings & programs... Expanding Windows files... Intalling features & updates... Transferring files, settings & programs... On this last item, the message reads...
- DaveJ3
- Post #36
- Nov 3, 2016
- Forum: Windows Update
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[SOLVED] Windows 7 update problem.

I cannot find the specified file. A folder called $WINDOWS.~LS has been created within which is a file called install.wim which is nearly 3GB in size! There is a setupact.txt file - the entire contents of which are: 2016-11-03 21:28:35, Info UI Determining if we are in...
- DaveJ3
- Post #35
- Nov 3, 2016
- Forum: Windows Update
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[SOLVED] Windows 7 update problem.

As I see it, we have tried all the usual fixes without success. The only other possibilities we have not ruled out are: BIOS update and motherboard driver update. Viral infection. However, I am not competent to discern whether the problem lies with these or a malware infection. Details...
- DaveJ3
- Post #33
- Nov 3, 2016
- Forum: Windows Update
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[SOLVED] Windows 7 update problem.

Have now done that, but it did not work. Got the message - "The upgrade was not successful. Your previous version of Windows is being restored" Looks like back to square one. I can either try again, or wipe everything and do a clean install. What do you recommend?
- DaveJ3
- Post #32
- Nov 3, 2016
- Forum: Windows Update
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[SOLVED] Windows 7 update problem.

I have the original Windows 7 (prior to service pack 1) installation disk, and a recent iso image (downloaded from the Microsoft website) burned onto a DVD. The latter being the SP1 version relevant to the key included with my original disk.
- DaveJ3
- Post #30
- Nov 3, 2016
- Forum: Windows Update
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[SOLVED] Windows 7 update problem.

I finally figured out how to change the file permisions - so here is the file you requested!
- DaveJ3
- Post #28
- Nov 2, 2016
- Forum: Windows Update
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[SOLVED] Windows 7 update problem.

It failed again, The WindowsUpdate log says: Installation Failure: Windows failed to install the following update with error 0x80071a91: Update for Windows (KB3172605). Can you give me the command to copy the CBS file to the current user desktop? - "%userprofile%" copies it to a...
- DaveJ3
- Post #27
- Nov 2, 2016
- Forum: Windows Update
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[SOLVED] Windows 7 update problem.

Sorry for the delay - the command line created the file in a user admin account which I don't usually use. It took me some time to access it and transfere here. We seem to be going round in circles - would I be best off performing a complete re-install of Windows or are we making progress?
- DaveJ3
- Post #25
- Nov 2, 2016
- Forum: Windows Update
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[SOLVED] Windows 7 update problem.

That's done. What's next?
- DaveJ3
- Post #23
- Nov 1, 2016
- Forum: Windows Update
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[SOLVED] Windows 7 update problem.

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013 ------< Log generate on 31/10/2016 20:46:22 >------ Category: 0 Computer Name: Dave-PC Event Code: 1001 Record Number: 189408 Source Name: Microsoft-Windows-Wininit Time Written: 10-31-2016 @ 20:23:49 Event Type: Information User...
- DaveJ3
- Post #21
- Oct 31, 2016
- Forum: Windows Update
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[SOLVED] Windows 7 update problem.

Please find attached CBS file. Dave.
- DaveJ3
- Post #19
- Oct 27, 2016
- Forum: Windows Update
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[SOLVED] Windows 7 update problem.

No. I can send you full spec as text file from Piriform Speccy report if it would help, although I doubt it is a hardware problem as the system is not showing any other problems.
- DaveJ3
- Post #17
- Oct 26, 2016
- Forum: Windows Update

DaveJ3