What's new Search

Recent content by d7e7r7

D
Dell XPS 15 BSOD help

Any ideas how I can have my issue escalated to a higher tier?
- d7e7r7
- Post #19
- Sep 22, 2022
- Forum: BSOD Crashes, Kernel Debugging
D
Dell XPS 15 BSOD help

Thanks, I emailed Dell and they said I must change the battery because when I ran diagnostics it says the battery is near end of life. However, I don't understand how it can be the battery though, because it happens when my laptop is plugged in and running on mains power?
- d7e7r7
- Post #17
- Sep 21, 2022
- Forum: BSOD Crashes, Kernel Debugging
D
Dell XPS 15 BSOD help

Just happened again. @x BlueRobot & @philc43 any ideas? Have attached recent SysnativeBSODCollectionApp results.
- d7e7r7
- Post #15
- Sep 15, 2022
- Forum: BSOD Crashes, Kernel Debugging
D
Dell XPS 15 BSOD help

I checked via the Computer Manager and it seems to show now that I have the driver you recommended installed but it still seems to be BSOD'ing...
- d7e7r7
- Post #13
- Sep 1, 2022
- Forum: BSOD Crashes, Kernel Debugging
D
Dell XPS 15 BSOD help

It's still doing it 😫 Here's latest dump if it helps 🙏
- d7e7r7
- Post #12
- Aug 31, 2022
- Forum: BSOD Crashes, Kernel Debugging
D
Dell XPS 15 BSOD help

It just happened again 😫 I noticed that it happened just when I pulled the power cable out. Could this be because my battery needs replacing? New dump files attached:
- d7e7r7
- Post #10
- Aug 13, 2022
- Forum: BSOD Crashes, Kernel Debugging
D
Dell XPS 15 BSOD help

Thanks again!
- d7e7r7
- Post #9
- Aug 13, 2022
- Forum: BSOD Crashes, Kernel Debugging
D
Dell XPS 15 BSOD help

Thank you so much @x BlueRobot this seems to have fixed the issue. Much appreciated.
- d7e7r7
- Post #7
- Aug 13, 2022
- Forum: BSOD Crashes, Kernel Debugging
D
Dell XPS 15 BSOD help

System is not under warranty anymore. I ran DDU in safe mode and installed the drivers from the Dell website. Let's see if it BSOD's again... Thanks for your help.
- d7e7r7
- Post #5
- Aug 10, 2022
- Forum: BSOD Crashes, Kernel Debugging
D
Dell XPS 15 BSOD help

Thank you for your reply. Which version do you recommend I install? Would I just get it from the Nvidia website? Should I use DDU to completely remove the current drivers? If so, are there any specific settings I should use with DDU? With regards to sleep, it doesn't always happen during going...
- d7e7r7
- Post #3
- Aug 10, 2022
- Forum: BSOD Crashes, Kernel Debugging
D
Dell XPS 15 BSOD help

I have been getting continuous random BSOD's lately. They appear to be related to my graphics card drivers, I have uninstalled them and reinstalled via NVIDIA GeForce Experience but the BSOD's keep happening. I would be really grateful if someone could assist. Speccy url...
- d7e7r7
- Thread
- Aug 10, 2022
- Replies: 19
- Forum: BSOD Crashes, Kernel Debugging

d7e7r7