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Recent content by CherylG

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Diagnostic Policy Service stopped working-no internet access

Jenae,hoping that you will still go thru the steps for me to properly set my computers up even tho u know I couldn't help but hop on it. 10 lashes for me!! lol. I did download Malwarebytes Pro trial version,enabled firewall,downloaded all the window updates & backups. Could u please leave me...
- CherylG
- Post #58
- Jul 21, 2015
- Forum: Windows Update
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Diagnostic Policy Service stopped working-no internet access

I did a recovery on my computer & setting it up now. Taking my time & reading everything....argh. Lol. Thank you so much for your help!!
- CherylG
- Post #57
- Jul 20, 2015
- Forum: Windows Update
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Diagnostic Policy Service stopped working-no internet access

So my computer doesn't need that 25 number code to get Windows back up? I found the original box with all the boxes inside that it came in last night but that's about it. After I do this will u help me set it up the right way & also the computer that I'm on in reference to Virus protectors &...
- CherylG
- Post #56
- Jul 20, 2015
- Forum: Windows Update
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Diagnostic Policy Service stopped working-no internet access
- CherylG
- Post #54
- Jul 19, 2015
- Forum: Windows Update
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Diagnostic Policy Service stopped working-no internet access

K. I know that I made a Recovery disk but u can only make 1 set of them. I was wondering that since I registered all the info when I first got the computer,would HP or Windows still have that info or could I find the product activation key on my computer somewhere? Maybe a stupid question but...
- CherylG
- Post #53
- Jul 19, 2015
- Forum: Windows Update
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Diagnostic Policy Service stopped working-no internet access

I did find a disk called system repair but still looking for the recovery one that I can't seem to find.
- CherylG
- Post #51
- Jul 19, 2015
- Forum: Windows Update
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Diagnostic Policy Service stopped working-no internet access

I have it backed up but I don't have the recovery disk,actually I do but I'm sure it's in a box in the attic somewhere. Can u pls tell me how I would go about getting a copy of the windows OS for this computer ? I would appreciate it. Thank you
- CherylG
- Post #50
- Jul 19, 2015
- Forum: Windows Update
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Diagnostic Policy Service stopped working-no internet access

I ran this 3 times & still no internet service. Diagnostic Service Policy Service still not running. Sorry. I did the power reset as it suggested,I also reset modem & router & brought them back up slowly. What's next Captain? Also it appears AVG is back. I'm NEVER downloading them again IF I...
- CherylG
- Post #48
- Jul 18, 2015
- Forum: Windows Update
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Diagnostic Policy Service stopped working-no internet access

Should the include inheritable permissions from this object's parent box be checked? I'm sure this is my doing thru here cause Query Value & set Value in the Permissions is also not there.
- CherylG
- Post #46
- Jul 17, 2015
- Forum: Windows Update
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Diagnostic Policy Service stopped working-no internet access

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Epoch Right click the key (Epoch) then click Permissions, then click Advanced. Under the Name column, click the one that states MpsSvc, then click Edit...................<no MpsSvc found in permissions I have duplicate names...
- CherylG
- Post #45
- Jul 17, 2015
- Forum: Windows Update
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Diagnostic Policy Service stopped working-no internet access

I hate sounding so stupid but I'm not sure if ur wanting me to run the System Restore now & I'm not sure how to name it. I apologize
- CherylG
- Post #44
- Jul 17, 2015
- Forum: Windows Update
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Diagnostic Policy Service stopped working-no internet access

Will this reinstall AVG?
- CherylG
- Post #43
- Jul 17, 2015
- Forum: Windows Update
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Diagnostic Policy Service stopped working-no internet access

Now I think it's all gone. I uninstalled the AVG jen & now their sign is gone. Thank you. Now what's next,ur a smart cookie!!
- CherylG
- Post #41
- Jul 16, 2015
- Forum: Windows Update
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Diagnostic Policy Service stopped working-no internet access

Now I think it's all gone. I uninstalled the AVG jen & now their sign is gone. Thank you. Now what's next,ur a smart cookie!!
- CherylG
- Post #40
- Jul 16, 2015
- Forum: Windows Update
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Diagnostic Policy Service stopped working-no internet access

I'm not sure that worked on getting AVG out
- CherylG
- Post #39
- Jul 16, 2015
- Forum: Windows Update

CherylG