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  • Corrine's Avatar
    Yesterday, 08:40 PM
    Thank you for that additional information. 1. You would need the passwords to access the other accounts. However, without deleting the accounts, the other accounts could be changed to Standard User accounts: Open the Control Panel >...
    12 replies | 219 view(s)
  • Corrine's Avatar
    Yesterday, 04:34 PM
    Hi, varylou. It does make things difficult when unexpected changes are made during this process. 1. You said you uninstalled Firefox. Are you planning on reinstalling it? If not, it was not a clean uninstall, which can be dealt with...
    12 replies | 219 view(s)
  • Corrine's Avatar
    Yesterday, 12:55 PM
    Hi, varylou. I was interrupted in the middle of reviewing your logs and preparing instructions so missed that you had uninstalled AVG/installed Avast. It also appears that you ran the fix twice as the log you posted shows "Ran by Patty...
    12 replies | 219 view(s)
  • Corrine's Avatar
    11-18-2017, 07:45 PM
    Hi, varylou. 1. Although there were some signs of leftovers from an old installation of AVG which are included in the script below for removal, you do not have an Antivirus software installed on your computer. In addition, the Security...
    12 replies | 219 view(s)
  • Corrine's Avatar
    11-18-2017, 11:30 AM
    Hi, varylou. When dealing with computer issues, it is best to stick with one issue at a time. Changes that I have you make could effect the help that softwaremaniac is providing for your Windows Update issues. Please wait for his...
    12 replies | 219 view(s)
  • Corrine's Avatar
    11-16-2017, 09:18 PM
    Hi, Carl. First things first, I do not recommend registry cleaners, system optimizers and the like. It is your computer and certainly your choice. However, please consider that modifying registry keys incorrectly can cause Windows...
    24 replies | 300 view(s)
  • Corrine's Avatar
    11-16-2017, 02:51 PM
    Corrine replied to a thread New Builds Released in Windows 10
    Windows Insider Preview Build 17040 Released to Fast & Skip Ahead Rings for PC: Announcing Windows 10 Insider Preview Build 17040 for PC - Windows Experience BlogWindows Experience Blog NOTE: The block for AMD PCs is no longer in effect...
    149 replies | 27561 view(s)
  • Corrine's Avatar
    11-16-2017, 02:15 PM
    HKEY_CURRENT_USER contains configuration information for Windows and software specific to the currently logged in user. It seems as though something prompted you to look at the registry and discover that. I don't know what it will show, but...
    24 replies | 300 view(s)
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