1. #1

    Retired I/T Guy

    Hello folks,

    Been retired for 3yrs after working 35yrs in I/T support. Unfortunately, I'm stumped as to why my laptop won't upgrade my Win10 OS. I've tried everything within my personal skills level/knowledge with no progress towards a fix. I'll post another thread with the details and maybe you folks can provide one.

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  2. #2
    jcgriff2's Avatar
    Join Date
    Feb 2012
    New Jersey Shore
    • specs System Specs
      • Manufacturer:
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
      • Case:
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: Retired I/T Guy

    Welcome to Sysnative Forums!

  3. #3
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014

    Re: Retired I/T Guy

    Welcome to Sysnative! We'll definately give it a shot.

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