1. #1

    Windows Detected a Hard Disk Problem

    Hi,

    I keep receiving the attached windows message. It started yesterday. I scanned and check my hard drives and it says no error. I ran the scan now in command prompt - attached the result too.

    Please help.

    Thank you,
    Encar
    Attached Thumbnails Attached Thumbnails Windows Detected a Hard Disk Problem-microsoft-windows-png   Windows Detected a Hard Disk Problem-command-prompt-png  


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  2. #2
    Moderator
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    softwaremaniac's Avatar
    Join Date
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    23
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows Detected a Hard Disk Problem

    Hello, immediately backup your data!

    Afterwards, please do the following:

    GSmartControl
    Follow the instructions below to test your hard drive health with GSmartControl:





    • Download GSmartControl and save it on your Desktop;
    • Execute gsmartcontrol.exe; Let the install complete and launch the programme.
    • Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
    • Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
    • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
    • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;


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  3. #3

    Re: Windows Detected a Hard Disk Problem

    Hello, Sorry it took a while for the response. Attached is the log from the extensive test. Only 10% was completed. I also attached the image for the attribute tab.

    Thank you,
    Encar
    Attached Thumbnails Attached Thumbnails Windows Detected a Hard Disk Problem-capture-png  
    Attached Files Attached Files

  4. #4
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Instructor
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    23
    Posts
    16,712
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: Windows Detected a Hard Disk Problem

    IMMEDIATELY backup everything. The drive is in critical condition and about to fail. Replace it as soon as you can.


    Users needing assistance: If I haven't replied to your thread within 48 hours, please send me a Personal Message.

    Windows Update Academy Trainees: If I haven't replied to your CMF thread within 24 hours, please send me a Personal Message.

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