E Encar Member Joined Apr 29, 2018 Posts 13 Sep 9, 2018 #1 Hi, I keep receiving the attached windows message. It started yesterday. I scanned and check my hard drives and it says no error. I ran the scan now in command prompt - attached the result too. Please help. Thank you, Encar Attachments Microsoft Windows.PNG 21.2 KB · Views: 6 Command Prompt.PNG 12.9 KB · Views: 6
Hi, I keep receiving the attached windows message. It started yesterday. I scanned and check my hard drives and it says no error. I ran the scan now in command prompt - attached the result too. Please help. Thank you, Encar
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 9, 2018 #2 Hello, immediately backup your data! Afterwards, please do the following: GSmartControl Follow the instructions below to test your hard drive health with GSmartControl: Download GSmartControl and save it on your Desktop; Execute gsmartcontrol.exe; Let the install complete and launch the programme. Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name); Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete); Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply; Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
Hello, immediately backup your data! Afterwards, please do the following: GSmartControl Follow the instructions below to test your hard drive health with GSmartControl: Download GSmartControl and save it on your Desktop; Execute gsmartcontrol.exe; Let the install complete and launch the programme. Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name); Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete); Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply; Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
E Encar Member Joined Apr 29, 2018 Posts 13 Sep 16, 2018 #3 Hello, Sorry it took a while for the response. Attached is the log from the extensive test. Only 10% was completed. I also attached the image for the attribute tab. Thank you, Encar Attachments Capture.PNG 40.5 KB · Views: 10 TOSHIBA_MK6475GSX_82GJFE1MS_2018-09-16_Test.txt 74.4 KB · Views: 2
Hello, Sorry it took a while for the response. Attached is the log from the extensive test. Only 10% was completed. I also attached the image for the attribute tab. Thank you, Encar
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Sep 16, 2018 #4 IMMEDIATELY backup everything. The drive is in critical condition and about to fail. Replace it as soon as you can.
IMMEDIATELY backup everything. The drive is in critical condition and about to fail. Replace it as soon as you can.