1. #1

    GPU not being recognized/causing PC to not boot

    OK, so I just a new Radeon R5 220 for a new build, but when I installed it to the motherboard and turned the PC on, it caused the PC to not fully boot. Whether I had the monitor plugged in to the GPU or the motherboard, as long as it was installed to the motherboard, nothing would come on screen when turning on the PC. Everything internally would turn on a work perfectly fine, no random turn offs, no beeping. Like a "lights are on but nobody's home" kind of thing. Once I figured out that was causing it, I removed it and the PC started up just fine, which is weird in itself, but after I got Windows 7 installed, I turned off the PC, reinstalled the GPU into the motherboard, turned it back on, same thing. I then removed it and my PC turned on just fine. So I decided to just install the GPU drivers first, but the drivers wouldn't install from the disc, so I found it online. Everything seemed to be going ok, but then it said it couldn't detect any Radeon hardware. So I reinstalled the GPU and downloaded the driver again and it STILL said no Radeon hardware detected. Everything else works, hence the PC starting up just fine without it and me being able to type this. My recommended PSU size is 450, I'm using a 650, so it can't be that. Did Best Buy sell me a defective GPU, or is there something I'm missing?


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  2. #2
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      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
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        Asus Xonar DSX
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        Corsair HX 750W 80+ Platinum
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        Fractal Design Define R6
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        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
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        Windows 10 Pro 1803 x64

    Re: GPU not being recognized/causing PC to not boot

    Hello and welcome! Please list your full specs and tell us whether you have another computer you could test it in?


    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  3. #3

    Re: GPU not being recognized/causing PC to not boot

    Lenovo ThinkCentre M71E motherboard, Intel i5 3.3 ghz, 8 gigs of ram, 1 TB hard drive, basic dvd drive. And no, no other pc I can test it in.

  4. #4
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: GPU not being recognized/causing PC to not boot

    Have you tried different monitor cable? i.e. HDMI instead of DVI for example?


    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  5. #5

    Re: GPU not being recognized/causing PC to not boot

    Yep

  6. #6
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    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: GPU not being recognized/causing PC to not boot

    Do you have the latest BIOS on the motherboard?


    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  7. #7

    Re: GPU not being recognized/causing PC to not boot

    I believe so. How would I tell? Wouldn't it automatically detect it via Internet?

  8. #8
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      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: GPU not being recognized/causing PC to not boot

    Go into your BIOS and check the version. Write it down and post here.


    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  9. #9
    Digerati's Avatar
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    • specs System Specs
      • Manufacturer:
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      • Model Number:
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      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
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      • Graphics:
        EVGA GeForce GTX 1050TI 04G-P4-6251-KR, 4GB GDDR5
      • Sound Card:
        Integrated
      • Disk Drives:
        Samsung 850 Pro 256GB SSD, 850 EVO 250GB SSD, Blu-ray R/W
      • Power Supply:
        EVGA Supernova 550W Gold
      • Case:
        Fractal Design Define R4 Mid Tower w/Window
      • Cooling:
        2 x 140mm case fans, OEM CPU Cooler
      • Display:
        2 x Samsung S24E650BW 24 inch WS
      • Operating System:
        Windows 10 Pro 64-Bit

    Re: GPU not being recognized/causing PC to not boot

    Everything internally would turn on a work perfectly fine, no random turn offs, no beeping.
    How do you know everything is working perfectly if it fails to boot completely? And note a successful POST (power on self-test) should result in you hearing 1 single short beep - if your motherboard has an integrated speaker (or you connected a speaker to it). According to this image, it does look like that board has an integrated piezoelectric speaker (that black round component just to the left of the small red jumper left of center, near the bottom).

    My recommended PSU size is 450, I'm using a 650, so it can't be that.
    Yeah it can. 650W is plenty big but you are assuming that PSU is working properly. Did you make sure both power connections from the PSU to the motherboard are tightly fastened? I would swap in a known good spare PSU if for no other reason than to rule out power issues.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP 2007 - 2018

    Heat is the bane of all electronics!

  10. #10

    Re: GPU not being recognized/causing PC to not boot

    @digerati, If you read my initial post, you'd see that it turns on and works perfectly fine without the gpu attached to the motherboard. And before I realised it was the gpu, I tested the motherboard without the ram, worked. I also thought it was the psu, so I replaced it. Also reset cmos. Also took everything out and put them back in one by one.

    @softwaremaniac, I'll get that bios info in a couple hours.

  11. #11

    Re: GPU not being recognized/causing PC to not boot

    @softwaremaniac, the bios revision level is 9QKT37AUS, and the bios date is 2/14/2012.

  12. #12
    Digerati's Avatar
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    • specs System Specs
      • Manufacturer:
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      • Model Number:
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      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
        2 X 8GB Corsair Vengeance DDR4 3000
      • Graphics:
        EVGA GeForce GTX 1050TI 04G-P4-6251-KR, 4GB GDDR5
      • Sound Card:
        Integrated
      • Disk Drives:
        Samsung 850 Pro 256GB SSD, 850 EVO 250GB SSD, Blu-ray R/W
      • Power Supply:
        EVGA Supernova 550W Gold
      • Case:
        Fractal Design Define R4 Mid Tower w/Window
      • Cooling:
        2 x 140mm case fans, OEM CPU Cooler
      • Display:
        2 x Samsung S24E650BW 24 inch WS
      • Operating System:
        Windows 10 Pro 64-Bit

    Re: GPU not being recognized/causing PC to not boot

    @digerati, If you read my initial post, you'd see that it turns on and works perfectly fine without the gpu attached to the motherboard.
    I did read that and it is not clear and it is not good to make assumptions - hence my question. Are you saying when you run with the "integrated" graphics, it works fine?

    You can't test a motherboard without RAM. Sure, you can apply power to it, and some functions may work, but that does not conclusively test a motherboard.

    Do you hear a single beep?

    You might have to try that graphics card in another computer.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP 2007 - 2018

    Heat is the bane of all electronics!

  13. #13
    Wrench97's Avatar
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    Re: GPU not being recognized/causing PC to not boot

    If it all worked before installing the video card and it all works if you remove the video card...................1st thing to check is the video card in another PC or another video card in this PC.

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