1. #1

    [W10StdV1703b15063 x64] GPU failing causing CPU (intel i7) to enter infinite loop

    I own an Asus N56VB with the i7 processor.
    I'm currently using windows v.1703
    It is outside warranty now and I've been trying to take good care of it.
    Currently all drivers I have on my PC are up-to-date (some of them, including the CPU and both GPU, I searched the web to make sure of it).

    I always have been taking good care of my PC, including making sure it never gets too hot.

    (maybe useful history) Early this year, it went fixing because the BIOS had an issue. Without me knowing, it came to me with a wrong BIOS (not their fault), which I only noticed when I needed to use my NVidia GPU and it is fixed now.

    Before the BIOS was fixed to the right version, this issue started to happen. It has been becoming more and more common.
    After some days of uptime (with hibernation and suspension in between) the whole system breaks and shows broken graphics with blue horizontal stripes on my screen. That, while repeating the same last 0.1s sound it was producing before (see attachments).

    Currently, the NVidia driver is deactivated.
    This happens much faster after rebooting if I have the NVidia driver enabled.

    Any idea what the cause is or how can I deal with this?
    Windows doesn't go blue screen, there's no logs of it and there's no dump from this.
    Attached Thumbnails Attached Thumbnails [W10StdV1703b15063 x64] GPU failing causing CPU (intel i7) to enter infinite loop-p_20171101_190114_1-jpg   [W10StdV1703b15063 x64] GPU failing causing CPU (intel i7) to enter infinite loop-p_20171101_190029_1-jpg   [W10StdV1703b15063 x64] GPU failing causing CPU (intel i7) to enter infinite loop-p_20171101_190017_1-jpg  
    Attached Files Attached Files


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  2. #2
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    10,250
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [W10StdV1703b15063 x64] GPU failing causing CPU (intel i7) to enter infinite loop

    Hi :)
    Try another set of GPU drivers, but this looks like the VRMs on the GPU have overheated and died. Except if it is apparent only in one game, then I'd look at the game and not at hardware.

  3. #3

    Re: [W10StdV1703b15063 x64] GPU failing causing CPU (intel i7) to enter infinite loop

    Hi. This happens not only on a single game. This happens randomly.
    It does happen more easily when I'm playing a game while using the NVidia GPU.
    Otherwise, I can have 2-4 days of uptime from the OS (without counting the time hibernated and sleeping) until this problem happens.
    Could this be a misconfigured or malfunctioning VRM from the Intel GPU (attached to the Intel CPU)?

  4. #4
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    10,250
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [W10StdV1703b15063 x64] GPU failing causing CPU (intel i7) to enter infinite loop

    Disable nVidia GPU in your BIOS, and monitor the system.

  5. #5

    Re: [W10StdV1703b15063 x64] GPU failing causing CPU (intel i7) to enter infinite loop

    I disabled NVidia today. I'll see how it goes. Expect some days until I have a response

  6. #6

    Re: [W10StdV1703b15063 x64] GPU failing causing CPU (intel i7) to enter infinite loop

    It happened today.... So... Is it the Intel GPU failing?
    If so, how can it be solved? A new one?
    If a new one, where can it be bought? Sounds like Intel doesn't sell them anymore.

  7. #7
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    10,250
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [W10StdV1703b15063 x64] GPU failing causing CPU (intel i7) to enter infinite loop

    I'm starting to suspect a fault on your motherboard since it occurs on both your GPUs. You could try another monitor to rule out the screen.

  8. #8

    Re: [W10StdV1703b15063 x64] GPU failing causing CPU (intel i7) to enter infinite loop

    The hardware is in such way that all monitors are directly connected to the intel's graphics processor.
    The NVidia chip is just used for processing power. All image data then gores through the Intel GPU before being flushed out to the active monitors.

  9. #9

    Re: [W10StdV1703b15063 x64] GPU failing causing CPU (intel i7) to enter infinite loop

    Any more ideas to make sure on what the culpit is?

  10. #10
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    10,250
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: [W10StdV1703b15063 x64] GPU failing causing CPU (intel i7) to enter infinite loop

    Get it to a shop and have the tech look at it, there's really not much you can do unless you're an IT expert with appropriate tools. Boot to another environment to see if that helps. If it doesn't, it's time for the techs to take over.

  11. #11

    Re: [W10StdV1703b15063 x64] GPU failing causing CPU (intel i7) to enter infinite loop

    Got it. Thank you.

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