1. #1

    USB Inateck dock suddenly not recognized after a yr. (Laptop works fine!)

    My Inateck dock was working just fine, but this morning it suddenly does not detect on my main rig. It turns on but the windows doesnt say theres a usb device. I Just tried it on my Laptop and all is fine. The drive data is all intact and there is

    no error.
    I uninstalled the USB devices, all of them in the device manager and rebooted. NO CHANGE.

    BTW, I just downgraded to Windows 8.1 a few days ago. I installed a fresh copy.

    Thanks!

    PC SPECS
    Computer Type PC/Desktop
    System Manufacturer/Model Number MSI Gaming 7 - X99A
    OS Windows 8.1
    CPU Intel i7-5820K
    Motherboard MSI x99A Gaming 7
    Memory G.Skill 16GB 3ghz
    Graphics Card MSI Gtx 970 twin frozr
    Sound Card onboard Realtek 1150
    Killer Ethernet e2200: just changed to qualcomm driver (same hardware) recently as a test.
    PSU 850W
    Cooling Coolermaster H80i GT
    Hard Drives Samsung 850 500GB
    INATECK USB 3.0 HDD Docking station
    Internet Speed 59Mbps
    Browser CHROME/FF/IE
    Antivirus Avira


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  2. #2

    Re: USB Inateck dock suddenly not recognized after a yr. (Laptop works fine!)

    Oh I forgot to do something when I reinstalled Windows:

    POWER SETTINGS: USB Menu disable Usb suspend mode: INSTANT WORKING.

    This is a common problem several years old. Why doesn't Microsoft fix this? I'm sure the avg computer user would have never figured that out.

  3. #3

    Re: USB Inateck dock suddenly not recognized after a yr. (Laptop works fine!)

    Control Panel> Power Options> scroll down to USB and then follow this screencap

    Attachment 20893

  4. #4
    Digerati's Avatar
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      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
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    Re: USB Inateck dock suddenly not recognized after a yr. (Laptop works fine!)

    Why doesn't Microsoft fix this?
    You are asking why Microsoft does not fix "hardware" issues! USB is a "universal" standard which means all the 1000s of hardware makers, as well as the handful of OS makers, must comply with a universal set of standards. Operating systems have been doing this for years. And I note it is up the device maker to make compliant drivers.

    Do other USB devices work?

    Is this device seen in your BIOS? If not, then definitely not the OS. Did it work after rolling back to 8.1?

    Sadly, your attachment does not work.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP Windows and Devices for IT, 2007 - 2018

    Heat is the bane of all electronics!

  5. #5

    Re: USB Inateck dock suddenly not recognized after a yr. (Laptop works fine!)

    Quote Originally Posted by Digerati View Post
    Why doesn't Microsoft fix this?
    You are asking why Microsoft does not fix "hardware" issues! USB is a "universal" standard which means all the 1000s of hardware makers, as well as the handful of OS makers, must comply with a universal set of standards. Operating systems have been doing this for years. And I note it is up the device maker to make compliant drivers.

    Do other USB devices work?

    Is this device seen in your BIOS? If not, then definitely not the OS. Did it work after rolling back to 8.1?

    Sadly, your attachment does not work.
    Everything is fixed now. As I put above. It was the USB suspend disable setting as I said above. When I said "FIX" i meant to default to to Disable, rather than enable the setting. It's very rare this setting has benefited anyone.
    I mean i don't think it would be that hard to do that, right? If you look on many google searches, literally hundreds of people have this problem. They keep thinking the usb port drivers are not working, but its just the power management setting that won't allow the device to be detected anymore.

    USB Inateck dock suddenly not recognized after a yr. (Laptop works fine!)-screen-shot-05-24-16-02-38-pm-png

  6. #6

    Re: USB Inateck dock suddenly not recognized after a yr. (Laptop works fine!)

    Oh yea, and thanks for stopping by anyways!

  7. #7
    Digerati's Avatar
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      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
        2 X 8GB Corsair Vengeance DDR4 3000
      • Graphics:
        EVGA GeForce GTX 1050TI 04G-P4-6251-KR, 4GB GDDR5
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        Samsung 850 Pro 256GB SSD, 850 EVO 250GB SSD, Blu-ray R/W
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    Re: USB Inateck dock suddenly not recognized after a yr. (Laptop works fine!)

    When I said "FIX" i meant to default to to Disable, rather than enable the setting. It's very rare this setting has benefited anyone.
    No, sorry, but you are incorrect. The default, "Enabled" is the best setting for most users as it is a great power saver. Of course, it assumes all drivers are current and the devices are working properly - but that's a fair assumption.

    Windows 1 - How to Enable USB Selective Suspend - Tips
    Demystifying USB Selective Suspend | Microsoft Windows USB Core Team Blog
    What is USB Selective Suspend in Windows?
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP Windows and Devices for IT, 2007 - 2018

    Heat is the bane of all electronics!

  8. #8

    Re: USB Inateck dock suddenly not recognized after a yr. (Laptop works fine!)

    Well, it may be Inatecks fault then! Inateck FD22 Inateck UASP USB 3. Dual Bays HDD Docking Station
    There has not been an associated driver for this product since I got it. They claim Plug n Play..
    I then could assume many other users who experience this issue also are using "claimed driverless tech"

    Thanks man.

    Quote Originally Posted by Digerati View Post
    When I said "FIX" i meant to default to to Disable, rather than enable the setting. It's very rare this setting has benefited anyone.
    No, sorry, but you are incorrect. The default, "Enabled" is the best setting for most users as it is a great power saver. Of course, it assumes all drivers are current and the devices are working properly - but that's a fair assumption.

    Windows 1 - How to Enable USB Selective Suspend - Tips
    Demystifying USB Selective Suspend | Microsoft Windows USB Core Team Blog
    What is USB Selective Suspend in Windows?

  9. #9
    Digerati's Avatar
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      • Manufacturer:
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      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
        2 X 8GB Corsair Vengeance DDR4 3000
      • Graphics:
        EVGA GeForce GTX 1050TI 04G-P4-6251-KR, 4GB GDDR5
      • Sound Card:
        Integrated
      • Disk Drives:
        Samsung 850 Pro 256GB SSD, 850 EVO 250GB SSD, Blu-ray R/W
      • Power Supply:
        EVGA Supernova 550W Gold
      • Case:
        Fractal Design Define R4 Mid Tower w/Window
      • Cooling:
        2 x 140mm case fans, OEM CPU Cooler
      • Display:
        2 x Samsung S24E650BW 24 inch WS
      • Operating System:
        Windows 10 Pro 64-Bit

    Re: USB Inateck dock suddenly not recognized after a yr. (Laptop works fine!)

    Well, it may be Inatecks fault then!
    As noted before, it usually is the hardware maker's fault. Either the hardware itself, or the device's driver, compliance of which is the HW makers fault.

    And note that Plug n Play does not mean no driver is necessary. Plug n Play simply means when the device is connected, the OS "should" see the new hardware and load "basic" native/standard drivers to get the device working on a "basic" level. For example, all keyboards and mice are Plug n Play. If not, you could not use them to even install the OS because they would not be recognized or work. Same with graphics cards. Without native, basic drivers, you could not see to install the OS, or when in the BIOS Setup menu. But to enable the extra and enhanced features of these devices, you have to install the specific drivers for those devices. And of course, they need to be compatible.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP Windows and Devices for IT, 2007 - 2018

    Heat is the bane of all electronics!

  10. #10

    Re: USB Inateck dock suddenly not recognized after a yr. (Laptop works fine!)

    Quote Originally Posted by Digerati View Post
    Well, it may be Inatecks fault then!
    As noted before, it usually is the hardware maker's fault. Either the hardware itself, or the device's driver, compliance of which is the HW makers fault.

    And note that Plug n Play does not mean no driver is necessary. Plug n Play simply means when the device is connected, the OS "should" see the new hardware and load "basic" native/standard drivers to get the device working on a "basic" level. For example, all keyboards and mice are Plug n Play. If not, you could not use them to even install the OS because they would not be recognized or work. Same with graphics cards. Without native, basic drivers, you could not see to install the OS, or when in the BIOS Setup menu. But to enable the extra and enhanced features of these devices, you have to install the specific drivers for those devices. And of course, they need to be compatible.
    So what would you say about FinalMouse and new mice coming out that are "driver-less?" Their reasoning is to remove all the problems associated with drivers. Is there any problem with that?

    For example, my Steelseries RIVAL 300 has all kinds of issues related to their drivers that they only recently corrected. Mostly disconnection issues where the mouse would stop working. Also it required a driver to actually move the mouse, meaning I needed another mouse to install it.

  11. #11
    Digerati's Avatar
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      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
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    Re: USB Inateck dock suddenly not recognized after a yr. (Laptop works fine!)

    They are not "driver-less". That is "marketing speak". A language typically fraught with technical inaccuracies. It is like "wireless router". NO SUCH THING! All routers are wired. A "wireless router" just happens to have a wireless access point (WAP) - a totally separate network device - integrated into the same box with a router - and typically with a 4-port Ethernet switch too. Those are 3 discrete devices that share a circuit board, case and power supply.

    All hardware needs a driver. What they are saying is that FinalMouse simply uses the standard Microsoft mouse driver native to Windows. And that's good because that means they don't have to spend resources developing their driver that must then be compatible with various versions of Windows. They just need to ensure their mouse complies with the native driver requirements. This means they are saving a lot in labor costs. I hope they are passing those saving on to consumers.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP Windows and Devices for IT, 2007 - 2018

    Heat is the bane of all electronics!

  12. #12

    Re: USB Inateck dock suddenly not recognized after a yr. (Laptop works fine!)

    What FinalMouse means is that their mouse is "Software-Less." Which still isn't 100% true, as it still uses Microsoft's default driver. But it seems FinalMouse is targeting a rivalry with Steelseries Rival 300, as they are using the same type of sensor, but with claims to be one lightest gaming mice made and without Steel's buggy software. In practice, Logitech had gave me 0 issues in the past, but Steelseries has been the biggest pain. Problem with Steel is that the mouse is heavy compared to other mice.

    PASS ON SAVINGS? Haha, we must be joking! The FM mouse comes up to $69 and only sold at Amazon , in which they have been sold out for nearly the full year now. There has been an ongoing trend to steadily raise the price of all gaming mice, and this has even trickled down old mice that used to sell really dirt cheap and now those are hideously expensive. So now there's little hope in getting some spare gaming mice as alternatives, as compared to just last year. You will not find any good bargains on Ebay now.

    The FinalMouse is like comparing a race car to a luxury car. It removes every luxury and weight to increase performance. From pro reviews it seems it all lives up to the hype. But did they actually sell out stock on purpose to raise demand? Something is not right here. The mouse has almost no features except two side buttons.

  13. #13
    Digerati's Avatar
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      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
        2 X 8GB Corsair Vengeance DDR4 3000
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        Samsung 850 Pro 256GB SSD, 850 EVO 250GB SSD, Blu-ray R/W
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      • Case:
        Fractal Design Define R4 Mid Tower w/Window
      • Cooling:
        2 x 140mm case fans, OEM CPU Cooler
      • Display:
        2 x Samsung S24E650BW 24 inch WS
      • Operating System:
        Windows 10 Pro 64-Bit

    Re: USB Inateck dock suddenly not recognized after a yr. (Laptop works fine!)

    What FinalMouse means is that their mouse is "Software-Less."
    Don't get yourself confused. As you suggest, drivers are software too.

    My keyboard and mouse come with drivers and special software. But I don't have to use either. They work just fine work just fine using the native drivers. But if I install the special drivers, now Windows recognizes the extra buttons on the keyboard and mouse. And if I install the software, I can use the software to program the extra buttons any way I want.

    Remember, if these devices didn't work without special drivers, we would not be able to access the BIOS setup menu, or install Windows on a blank disk.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP Windows and Devices for IT, 2007 - 2018

    Heat is the bane of all electronics!

  14. #14

    Re: USB Inateck dock suddenly not recognized after a yr. (Laptop works fine!)

    You're getting into semantics here . I also said this: "Which still isn't 100% true, as it still uses Microsoft's default driver. <---


    And no, there is not even an optional piece of software from their website or disc. They don't have their own software gui control.

    AND the steelseries mouse did NOT work when I plugged it in, I had to use another mouse to install the software. Luckily I had a spare

  15. #15
    Digerati's Avatar
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    • specs System Specs
      • Manufacturer:
        BrightWorks Systems
      • Model Number:
        BWS-6 E-IV
      • Motherboard:
        Gigabyte GA-Z170-HD3
      • CPU:
        Intel Core i5-6600 Skylake Pushed to 3.9GHz
      • Memory:
        2 X 8GB Corsair Vengeance DDR4 3000
      • Graphics:
        EVGA GeForce GTX 1050TI 04G-P4-6251-KR, 4GB GDDR5
      • Sound Card:
        Integrated
      • Disk Drives:
        Samsung 850 Pro 256GB SSD, 850 EVO 250GB SSD, Blu-ray R/W
      • Power Supply:
        EVGA Supernova 550W Gold
      • Case:
        Fractal Design Define R4 Mid Tower w/Window
      • Cooling:
        2 x 140mm case fans, OEM CPU Cooler
      • Display:
        2 x Samsung S24E650BW 24 inch WS
      • Operating System:
        Windows 10 Pro 64-Bit

    Re: USB Inateck dock suddenly not recognized after a yr. (Laptop works fine!)

    You're getting into semantics here
    Ummm, no I'm not. I said, "as you suggested". And note I commented on that because many people don't understand that drivers are software. So the company saying software-less is just more marketing fluff.

    As far as your SteelSeries not working, you already indicated it had problems. What does the userguide say? I have never seen any mouse require you connect a different mouse so you can install the drivers for the first mouse. It seems clear yours was faulty. I note the only time I have seen where a second mouse is required is while updating the firmware on a Razer Mamba. But even that mouse works in the BIOS Setup Menu - which means it works before any boot drive (or special drivers) are installed.
    Bill (AFE7Ret)
    Freedom is NOT Free!
    MS MVP Windows and Devices for IT, 2007 - 2018

    Heat is the bane of all electronics!

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