BSOD while idle with random stop codes

ad1772 · Jan 10, 2022

My pc bsod's while idle and I have no idea why it is doing so, it's been happening for over a year at this point, only happens when the pc is idle or when I'm doing some non-heavy stuff like web browsing, so far it has never crashed while under heavy load. Crashes happen with a different stop code every time..I've tested my ram sticks, and they passed memtest without any errors.

I've also tried updating my bios, uninstalling and reinstalling GPU and CPU drivers and unplugging and re-plugging GPU and CPU power cables.i have also installed different ram sticks but the pc still crashes, also ran chkdsk, which apparently fixed something in my c drive but it did not fix the problem, pc still crashes, crystaldiskinfo says all my drives are in good health.

minidump.7z - minidump files

http://speccy.piriform.com/results/vk4RR4oo4nIsTyCTx1flFkV - specs (i run the ram at 3200mhz, I recently changed it 1600mhz to check if that was causing the issue)

ram modle number is

	‎CMK32GX4M2D3600C18

-System Manufacturer?
Ans- custom built
-Laptop or Desktop?
Ans - desktop
-OS ?
Ans- windows 10
-x86 (32bit) or x64 (64bit)?
Ans- x64 (64bit)
-What was original installed OS on system?
Ans- windows 10
-Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
Ans- full retail version
-Age of system? (hardware)
Ans- slightly more than a year
- Age of OS installation?
Ans- same as hardware
-Have you re-installed the OS?
Ans- no
-CPU
Ans- ryzen 7 3700x
- RAM (brand, EXACT model, what slots are you using?)
Ans- corsair lpx 32gb 3600mhz ram
- Video Card
Ans- nvidia geforce rtx 2080 ti
-MotherBoard - (if NOT a laptop)
Ans- gigabyte x570 aorus elite wifi
-Power Supply - brand & wattage (if laptop, skip this one)
Ans- antec 850w gold certified
-Is driver verifier enabled or disabled?
Ans- disabled
-What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth)
Ans- windows defender
- Are you using proxy, vpn, ipfilters or similar software?
Ans- no
- Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software)
Ans- no
-Are you currently under/overclocking? Are there overclocking software installed on your system?
Ans- no

x BlueRobot · Jan 10, 2022

Rich (BB code):

0: kd> knL
 # Child-SP          RetAddr           Call Site
00 fffff806`78a7ce18 fffff806`74e1f3fa nt!KeBugCheckEx
01 fffff806`78a7ce20 fffff806`74c16953 nt!KeAccumulateTicks+0x20624a
02 fffff806`78a7ce80 fffff806`74c1643a nt!KeClockInterruptNotify+0x453
03 fffff806`78a7cf30 fffff806`74cde135 nt!HalpTimerClockIpiRoutine+0x1a
04 fffff806`78a7cf60 fffff806`74df8b7a nt!KiCallInterruptServiceRoutine+0xa5
05 fffff806`78a7cfb0 fffff806`74df90e7 nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
06 fffff806`78a6cfb0 fffff806`74ccf6da nt!KiInterruptDispatchNoLockNoEtw+0x37
07 fffff806`78a6d140 fffff806`74c13620 nt!ExpWaitForSpinLockExclusiveAndAcquire+0xba
08 fffff806`78a6d170 fffff806`74cdc018 nt!ExpAcquireSpinLockExclusive+0x80
09 fffff806`78a6d1a0 fffff806`74c8aadf nt!RtlpHpAcquireQueuedLockExclusive+0x48
0a fffff806`78a6d1d0 fffff806`74c89504 nt!RtlpHpVsContextFree+0xef
0b fffff806`78a6d270 fffff806`753b1149 nt!ExFreeHeapPool+0x4d4
0c fffff806`78a6d350 fffff806`838ea2a3 nt!ExFreePool+0x9
0d fffff806`78a6d380 fffff806`838e006e afd!AfdFreeBuffer+0x33
0e fffff806`78a6d3b0 fffff806`838de6c8 afd!AfdReturnBuffer+0x22e
0f fffff806`78a6d3e0 fffff806`838de130 afd!AfdRestartBufferSend+0x68
10 fffff806`78a6d440 fffff806`7802761a afd!AfdTLBufferedSendComplete+0x20
11 fffff806`78a6d470 fffff806`7802691f tcpip!TcpTcbReceive+0x22a
12 fffff806`78a6d6c0 fffff806`78025fcb tcpip!TcpMatchReceive+0x51f
13 fffff806`78a6d970 fffff806`78024234 tcpip!TcpReceive+0x24b
14 fffff806`78a6da20 fffff806`77fe3ce9 tcpip!TcpNlClientReceivePreValidatedDatagrams+0x44
15 fffff806`78a6da60 fffff806`7804262e tcpip!IpFlcReceivePreValidatedPackets+0x6b9
16 fffff806`78a6dcf0 fffff806`74cf8538 tcpip!FlReceiveNetBufferListChainCalloutRoutine+0x12e
17 fffff806`78a6de40 fffff806`74cf84ad nt!KeExpandKernelStackAndCalloutInternal+0x78
18 fffff806`78a6deb0 fffff806`7803215d nt!KeExpandKernelStackAndCalloutEx+0x1d
19 fffff806`78a6def0 fffff806`7803183d tcpip!NetioExpandKernelStackAndCallout+0x8d
1a fffff806`78a6df50 fffff806`77a71eb0 tcpip!FlReceiveNetBufferListChain+0x46d
1b fffff806`78a6e200 fffff806`77a71ccb ndis!ndisMIndicateNetBufferListsToOpen+0x140
1c fffff806`78a6e2e0 fffff806`77a77ef0 ndis!ndisMTopReceiveNetBufferLists+0x22b
1d fffff806`78a6e360 fffff806`77aadfef ndis!ndisCallReceiveHandler+0x60
1e fffff806`78a6e3b0 fffff806`77a74a94 ndis!ndisInvokeNextReceiveHandler+0x1df
*** WARNING: Unable to verify timestamp for e1r68x64.sys
1f fffff806`78a6e480 fffff806`847c944f ndis!NdisMIndicateReceiveNetBufferLists+0x104
20 fffff806`78a6e510 00000000`00000000 e1r68x64+0x1944f

Rich (BB code):

0: kd> lmvm e1r68x64
Browse full module list
start             end                 module name
fffff806`847b0000 fffff806`84843000   e1r68x64 T (deferred)             
    Image path: \SystemRoot\System32\drivers\e1r68x64.sys
    Image name: e1r68x64.sys
    Browse all global symbols  functions  data
    Timestamp:        Mon Jun 15 11:26:56 2020 (5EE74CF0)
    CheckSum:         00093C58
    ImageSize:        00093000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

Could you please update your Intel Ethernet driver from the Intel support page.

ad1772 · Jan 10, 2022

x BlueRobot said:

Rich (BB code):

0: kd> knL
 # Child-SP          RetAddr           Call Site
00 fffff806`78a7ce18 fffff806`74e1f3fa nt!KeBugCheckEx
01 fffff806`78a7ce20 fffff806`74c16953 nt!KeAccumulateTicks+0x20624a
02 fffff806`78a7ce80 fffff806`74c1643a nt!KeClockInterruptNotify+0x453
03 fffff806`78a7cf30 fffff806`74cde135 nt!HalpTimerClockIpiRoutine+0x1a
04 fffff806`78a7cf60 fffff806`74df8b7a nt!KiCallInterruptServiceRoutine+0xa5
05 fffff806`78a7cfb0 fffff806`74df90e7 nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
06 fffff806`78a6cfb0 fffff806`74ccf6da nt!KiInterruptDispatchNoLockNoEtw+0x37
07 fffff806`78a6d140 fffff806`74c13620 nt!ExpWaitForSpinLockExclusiveAndAcquire+0xba
08 fffff806`78a6d170 fffff806`74cdc018 nt!ExpAcquireSpinLockExclusive+0x80
09 fffff806`78a6d1a0 fffff806`74c8aadf nt!RtlpHpAcquireQueuedLockExclusive+0x48
0a fffff806`78a6d1d0 fffff806`74c89504 nt!RtlpHpVsContextFree+0xef
0b fffff806`78a6d270 fffff806`753b1149 nt!ExFreeHeapPool+0x4d4
0c fffff806`78a6d350 fffff806`838ea2a3 nt!ExFreePool+0x9
0d fffff806`78a6d380 fffff806`838e006e afd!AfdFreeBuffer+0x33
0e fffff806`78a6d3b0 fffff806`838de6c8 afd!AfdReturnBuffer+0x22e
0f fffff806`78a6d3e0 fffff806`838de130 afd!AfdRestartBufferSend+0x68
10 fffff806`78a6d440 fffff806`7802761a afd!AfdTLBufferedSendComplete+0x20
11 fffff806`78a6d470 fffff806`7802691f tcpip!TcpTcbReceive+0x22a
12 fffff806`78a6d6c0 fffff806`78025fcb tcpip!TcpMatchReceive+0x51f
13 fffff806`78a6d970 fffff806`78024234 tcpip!TcpReceive+0x24b
14 fffff806`78a6da20 fffff806`77fe3ce9 tcpip!TcpNlClientReceivePreValidatedDatagrams+0x44
15 fffff806`78a6da60 fffff806`7804262e tcpip!IpFlcReceivePreValidatedPackets+0x6b9
16 fffff806`78a6dcf0 fffff806`74cf8538 tcpip!FlReceiveNetBufferListChainCalloutRoutine+0x12e
17 fffff806`78a6de40 fffff806`74cf84ad nt!KeExpandKernelStackAndCalloutInternal+0x78
18 fffff806`78a6deb0 fffff806`7803215d nt!KeExpandKernelStackAndCalloutEx+0x1d
19 fffff806`78a6def0 fffff806`7803183d tcpip!NetioExpandKernelStackAndCallout+0x8d
1a fffff806`78a6df50 fffff806`77a71eb0 tcpip!FlReceiveNetBufferListChain+0x46d
1b fffff806`78a6e200 fffff806`77a71ccb ndis!ndisMIndicateNetBufferListsToOpen+0x140
1c fffff806`78a6e2e0 fffff806`77a77ef0 ndis!ndisMTopReceiveNetBufferLists+0x22b
1d fffff806`78a6e360 fffff806`77aadfef ndis!ndisCallReceiveHandler+0x60
1e fffff806`78a6e3b0 fffff806`77a74a94 ndis!ndisInvokeNextReceiveHandler+0x1df
*** WARNING: Unable to verify timestamp for e1r68x64.sys
1f fffff806`78a6e480 fffff806`847c944f ndis!NdisMIndicateReceiveNetBufferLists+0x104
20 fffff806`78a6e510 00000000`00000000 e1r68x64+0x1944f

Rich (BB code):

0: kd> lmvm e1r68x64
Browse full module list
start             end                 module name
fffff806`847b0000 fffff806`84843000   e1r68x64 T (deferred)            
    Image path: \SystemRoot\System32\drivers\e1r68x64.sys
    Image name: e1r68x64.sys
    Browse all global symbols  functions  data
    Timestamp:        Mon Jun 15 11:26:56 2020 (5EE74CF0)
    CheckSum:         00093C58
    ImageSize:        00093000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

Could you please update your Intel Ethernet driver from the Intel support page.

Intel® Network Adapter Driver for Windows® 10

this is the driver that i should install right?

ad1772 · Jan 10, 2022

x BlueRobot said:

Rich (BB code):

0: kd> knL
 # Child-SP          RetAddr           Call Site
00 fffff806`78a7ce18 fffff806`74e1f3fa nt!KeBugCheckEx
01 fffff806`78a7ce20 fffff806`74c16953 nt!KeAccumulateTicks+0x20624a
02 fffff806`78a7ce80 fffff806`74c1643a nt!KeClockInterruptNotify+0x453
03 fffff806`78a7cf30 fffff806`74cde135 nt!HalpTimerClockIpiRoutine+0x1a
04 fffff806`78a7cf60 fffff806`74df8b7a nt!KiCallInterruptServiceRoutine+0xa5
05 fffff806`78a7cfb0 fffff806`74df90e7 nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
06 fffff806`78a6cfb0 fffff806`74ccf6da nt!KiInterruptDispatchNoLockNoEtw+0x37
07 fffff806`78a6d140 fffff806`74c13620 nt!ExpWaitForSpinLockExclusiveAndAcquire+0xba
08 fffff806`78a6d170 fffff806`74cdc018 nt!ExpAcquireSpinLockExclusive+0x80
09 fffff806`78a6d1a0 fffff806`74c8aadf nt!RtlpHpAcquireQueuedLockExclusive+0x48
0a fffff806`78a6d1d0 fffff806`74c89504 nt!RtlpHpVsContextFree+0xef
0b fffff806`78a6d270 fffff806`753b1149 nt!ExFreeHeapPool+0x4d4
0c fffff806`78a6d350 fffff806`838ea2a3 nt!ExFreePool+0x9
0d fffff806`78a6d380 fffff806`838e006e afd!AfdFreeBuffer+0x33
0e fffff806`78a6d3b0 fffff806`838de6c8 afd!AfdReturnBuffer+0x22e
0f fffff806`78a6d3e0 fffff806`838de130 afd!AfdRestartBufferSend+0x68
10 fffff806`78a6d440 fffff806`7802761a afd!AfdTLBufferedSendComplete+0x20
11 fffff806`78a6d470 fffff806`7802691f tcpip!TcpTcbReceive+0x22a
12 fffff806`78a6d6c0 fffff806`78025fcb tcpip!TcpMatchReceive+0x51f
13 fffff806`78a6d970 fffff806`78024234 tcpip!TcpReceive+0x24b
14 fffff806`78a6da20 fffff806`77fe3ce9 tcpip!TcpNlClientReceivePreValidatedDatagrams+0x44
15 fffff806`78a6da60 fffff806`7804262e tcpip!IpFlcReceivePreValidatedPackets+0x6b9
16 fffff806`78a6dcf0 fffff806`74cf8538 tcpip!FlReceiveNetBufferListChainCalloutRoutine+0x12e
17 fffff806`78a6de40 fffff806`74cf84ad nt!KeExpandKernelStackAndCalloutInternal+0x78
18 fffff806`78a6deb0 fffff806`7803215d nt!KeExpandKernelStackAndCalloutEx+0x1d
19 fffff806`78a6def0 fffff806`7803183d tcpip!NetioExpandKernelStackAndCallout+0x8d
1a fffff806`78a6df50 fffff806`77a71eb0 tcpip!FlReceiveNetBufferListChain+0x46d
1b fffff806`78a6e200 fffff806`77a71ccb ndis!ndisMIndicateNetBufferListsToOpen+0x140
1c fffff806`78a6e2e0 fffff806`77a77ef0 ndis!ndisMTopReceiveNetBufferLists+0x22b
1d fffff806`78a6e360 fffff806`77aadfef ndis!ndisCallReceiveHandler+0x60
1e fffff806`78a6e3b0 fffff806`77a74a94 ndis!ndisInvokeNextReceiveHandler+0x1df
*** WARNING: Unable to verify timestamp for e1r68x64.sys
1f fffff806`78a6e480 fffff806`847c944f ndis!NdisMIndicateReceiveNetBufferLists+0x104
20 fffff806`78a6e510 00000000`00000000 e1r68x64+0x1944f

Rich (BB code):

0: kd> lmvm e1r68x64
Browse full module list
start             end                 module name
fffff806`847b0000 fffff806`84843000   e1r68x64 T (deferred)            
    Image path: \SystemRoot\System32\drivers\e1r68x64.sys
    Image name: e1r68x64.sys
    Browse all global symbols  functions  data
    Timestamp:        Mon Jun 15 11:26:56 2020 (5EE74CF0)
    CheckSum:         00093C58
    ImageSize:        00093000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

Could you please update your Intel Ethernet driver from the Intel support page.

installed the drivers

ad1772 · Jan 10, 2022

That did not fix

ad1772 · Jan 10, 2022

That did not fix it, still crashing

x BlueRobot · Jan 10, 2022

Could you please run the log collection tool again as you did in your first post? You'll need to do this for each subsequent crash.

ad1772 · Jan 10, 2022

x BlueRobot said:
Could you please run the log collection tool again as you did in your first post? You'll need to do this for each subsequent crash.

SysnativeFileCollectionApp.zip

new log collection files

ad1772 · Jan 11, 2022

attached new files

x BlueRobot · Jan 11, 2022

Could you please remove your torrent programs and ProtonVPN. Please remove BitDefender using their official removal tool - Uninstall Bitdefender

ad1772 · Jan 12, 2022

x BlueRobot said:
Could you please remove your torrent programs and ProtonVPN. Please remove BitDefender using their official removal tool - Uninstall Bitdefender

still crashing

ad1772 · Jan 12, 2022

new log file

x BlueRobot said:
Could you please remove your torrent programs and ProtonVPN. Please remove BitDefender using their official removal tool - Uninstall Bitdefender

new log file

x BlueRobot · Jan 12, 2022

BitDefender appears to still be installed, it seems to be part of Lavasoft Web Companion? Your torrent programs are still installed too. The reason why I've suggested their removal is because of your earlier dump files indicated issues with your network stack.

ad1772 · Jan 13, 2022

x BlueRobot said:
BitDefender appears to still be installed, it seems to be part of Lavasoft Web Companion? Your torrent programs are still installed too. The reason why I've suggested their removal is because of your earlier dump files indicated issues with your network stack.

Deleted the torrent program, how should I get rid of bit defender then?should I delete lavasoft? What even is that?

x BlueRobot · Jan 13, 2022

I would remove Lavasoft and that's rather worrying if you don't know what you supposedly have installed on your system. This is a key reason why I stay away from using torrent sources.

ad1772 · Jan 14, 2022

Removed lavasoft and torrent program, still crashiing

ad1772 · Jan 14, 2022

new log file

x BlueRobot · Jan 14, 2022

Lavasoft still appears to have some services installed which doesn't surprise me to be honest.

Rich (BB code):

8: kd> lmvm nvlddmkm
Browse full module list
start             end                 module name
fffff803`47a00000 fffff803`4a09e000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Browse all global symbols  functions  data
    Timestamp:        Wed Dec 15 08:12:11 2021 (61B9A35B)
    CheckSum:         025D297B
    ImageSize:        0269E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

Could you please update your graphics card driver, there appears to have be an update released recently - NVIDIA DRIVERS GeForce Game Ready Driver WHQL

Afterwards, please follow these instructions and enable Driver Verifier for at least 24 hours, if the system crashes beforehand, then please disable Driver Verifier and upload the dump files.

ad1772 · Jan 20, 2022

x BlueRobot said:
Lavasoft still appears to have some services installed which doesn't surprise me to be honest.

Rich (BB code):

8: kd> lmvm nvlddmkm Browse full module list start end module name fffff803`47a00000 fffff803`4a09e000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0bc9105c62ca22fb\nvlddmkm.sys Image name: nvlddmkm.sys Browse all global symbols functions data Timestamp: Wed Dec 15 08:12:11 2021 (61B9A35B) CheckSum: 025D297B ImageSize: 0269E000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Information from resource tables:

Could you please update your graphics card driver, there appears to have be an update released recently - NVIDIA DRIVERS GeForce Game Ready Driver WHQL

Afterwards, please follow these instructions and enable Driver Verifier for at least 24 hours, if the system crashes beforehand, then please disable Driver Verifier and upload the dump files.

i updated my graphics driver, still crashing, and driver verifier just crashes every few mins and blames different drivers each time

x BlueRobot · Jan 20, 2022

Could you please upload the dump files? I did mention this in my previous instructions. I can't suggest anything without them.

BSOD while idle with random stop codes

Member

Attachments

Administrator

Member

Member

Member

Member

Administrator

Member

Member

Attachments

Administrator

Member

Member

Attachments

Administrator

Member

Administrator

Member

Member

Attachments

Administrator

Member

Administrator