eduardaniel1 Member Joined May 1, 2019 Posts 22 Jun 15, 2019 #1 Hi, I have a problem. I did a system restore and now the computer restarts when it enters "Windows start" and before forming the logo it restarts. It also does not start in any safe mode because it is restarted before it starts. When using the windows 7 installation disc in the option to repair equipment. It does not repair the boot automatically. And it shows this message in details: Problem event name: StartupRepairOffline Signature of the problem 01: 6.1.7600.16385 Signature of the problem 02: 6.1.7600.16385 Signature of problem 03: Unknown Signature of the problem 04: 21199859 Signature of the problem 05: ExternalMedia Signature of problem 06: 3 Signature of problem 07: NoBootFailure Operating system version: 6.1.7601.2.1.0.256.1 And in more details this appears: Repair action: integrity check and repair of system files Main cause found: ------------------------------------------- The program may not be restarted by an installed or recently updated driver Result: Error. Error code: 0x490 Please I need a solution other than to re-install windows, thanks.
Hi, I have a problem. I did a system restore and now the computer restarts when it enters "Windows start" and before forming the logo it restarts. It also does not start in any safe mode because it is restarted before it starts. When using the windows 7 installation disc in the option to repair equipment. It does not repair the boot automatically. And it shows this message in details: Problem event name: StartupRepairOffline Signature of the problem 01: 6.1.7600.16385 Signature of the problem 02: 6.1.7600.16385 Signature of problem 03: Unknown Signature of the problem 04: 21199859 Signature of the problem 05: ExternalMedia Signature of problem 06: 3 Signature of problem 07: NoBootFailure Operating system version: 6.1.7601.2.1.0.256.1 And in more details this appears: Repair action: integrity check and repair of system files Main cause found: ------------------------------------------- The program may not be restarted by an installed or recently updated driver Result: Error. Error code: 0x490 Please I need a solution other than to re-install windows, thanks.
jcgriff2 Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.) Staff member Joined Feb 19, 2012 Posts 21,541 Location New Jersey Shore Jun 16, 2019 #2 eduardaniel1 said: Signature of the problem 05: ExternalMedia Click to expand... This seems to indicate that there is a problem with the Windows 7 DVD. Do you have a Recovery partition on your hard drive? If so, boot into it and re-run Windows System Restore. Regards. . . jcgriff2
eduardaniel1 said: Signature of the problem 05: ExternalMedia Click to expand... This seems to indicate that there is a problem with the Windows 7 DVD. Do you have a Recovery partition on your hard drive? If so, boot into it and re-run Windows System Restore. Regards. . . jcgriff2
eduardaniel1 Member Joined May 1, 2019 Posts 22 Jun 17, 2019 #3 Hello jcgriff2 thanks for your help! The Windows 7 DVD is a bootable USB. Yes, the HD has a recovery partition, but it found a restore point that was the one I chose before, it is the cause of not starting windows and restarting when displaying the W7 logo.
Hello jcgriff2 thanks for your help! The Windows 7 DVD is a bootable USB. Yes, the HD has a recovery partition, but it found a restore point that was the one I chose before, it is the cause of not starting windows and restarting when displaying the W7 logo.
jcgriff2 Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.) Staff member Joined Feb 19, 2012 Posts 21,541 Location New Jersey Shore Jun 17, 2019 #4 There are no other restore points? Is there a selection bottom-left of restore screen to show older restore points?
There are no other restore points? Is there a selection bottom-left of restore screen to show older restore points?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 17, 2019 #5 Has the failing HDD been replaced?
eduardaniel1 Member Joined May 1, 2019 Posts 22 Jun 17, 2019 #6 jcgriff2 said: Is there a selection bottom-left of restore screen to show older restore points? Click to expand... There are no more points softwaremaniac said: Has the failing HDD been replaced? Click to expand... It's another different PC, your help was very useful with my previous case, thank you!
jcgriff2 said: Is there a selection bottom-left of restore screen to show older restore points? Click to expand... There are no more points softwaremaniac said: Has the failing HDD been replaced? Click to expand... It's another different PC, your help was very useful with my previous case, thank you!
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Jun 17, 2019 #7 Have you tried running SFC Scan from CMD?
eduardaniel1 Member Joined May 1, 2019 Posts 22 Jun 17, 2019 #8 Yes, but I receive the following message: sfc won't run if there is a pending operation.