N newtond Contributor Joined May 13, 2017 Posts 89 Apr 25, 2019 #1 I need your support once again My desktop running Windows 7 Ultimate x64 SP1 reports 20GB+ of Windows Update Files when I run clearmgr. I mark the check box to clean the Windows Update Files and cleanmgr runs without errors. Bu when I run it again, it still reports the 20GB+ files. Things I've tried: • sfc /scannow does not report any errors • SURT reports no errors. (Log attached). Thank you! Attachments CBS.rar 3.2 MB · Views: 0
I need your support once again My desktop running Windows 7 Ultimate x64 SP1 reports 20GB+ of Windows Update Files when I run clearmgr. I mark the check box to clean the Windows Update Files and cleanmgr runs without errors. Bu when I run it again, it still reports the 20GB+ files. Things I've tried: • sfc /scannow does not report any errors • SURT reports no errors. (Log attached). Thank you!
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Apr 26, 2019 #2 Hello and welcome! Can you retry Disk Cleanup from Safe Mode?
writhziden Administrator, .NET/UWP Developer Staff member Joined May 23, 2012 Posts 2,923 Location Colorado Apr 26, 2019 #3 Something to also check is whether the actual windows update storage location actually has 20GB of files in that directory. Disk cleanup sometimes provides cached sizes from previous cleanup attempts even though the files were successfully deleted. What I found works best in those rare cases is to manually delete any remnants (smaller files leftover) within the directory/directories that are reporting an incorrect value.
Something to also check is whether the actual windows update storage location actually has 20GB of files in that directory. Disk cleanup sometimes provides cached sizes from previous cleanup attempts even though the files were successfully deleted. What I found works best in those rare cases is to manually delete any remnants (smaller files leftover) within the directory/directories that are reporting an incorrect value.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Apr 26, 2019 #4 I agree, but I'd first like to see whether the automatic mode may be blocked by some piece of software in Normal mode.
I agree, but I'd first like to see whether the automatic mode may be blocked by some piece of software in Normal mode.
N newtond Contributor Joined May 13, 2017 Posts 89 Apr 28, 2019 #5 softwaremaniac said: Hello and welcome! Can you retry Disk Cleanup from Safe Mode? Click to expand... Hello. Thank you for the quick reply. I tried the cleanmagr in safe mode and the result was the same.
softwaremaniac said: Hello and welcome! Can you retry Disk Cleanup from Safe Mode? Click to expand... Hello. Thank you for the quick reply. I tried the cleanmagr in safe mode and the result was the same.
N newtond Contributor Joined May 13, 2017 Posts 89 Apr 28, 2019 #6 writhziden said: Something to also check is whether the actual windows update storage location actually has 20GB of files in that directory. Disk cleanup sometimes provides cached sizes from previous cleanup attempts even though the files were successfully deleted. What I found works best in those rare cases is to manually delete any remnants (smaller files leftover) within the directory/directories that are reporting an incorrect value. Click to expand... Hello. The winsxs directory reads 23.6GB size.
writhziden said: Something to also check is whether the actual windows update storage location actually has 20GB of files in that directory. Disk cleanup sometimes provides cached sizes from previous cleanup attempts even though the files were successfully deleted. What I found works best in those rare cases is to manually delete any remnants (smaller files leftover) within the directory/directories that are reporting an incorrect value. Click to expand... Hello. The winsxs directory reads 23.6GB size.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Apr 29, 2019 #7 Please start with the following: Windows 10 updates stopped working and nothing helps? Try this fix. The procedure is the same on all the OSes.
Please start with the following: Windows 10 updates stopped working and nothing helps? Try this fix. The procedure is the same on all the OSes.
N newtond Contributor Joined May 13, 2017 Posts 89 Apr 30, 2019 #8 softwaremaniac said: Please start with the following: Windows 10 updates stopped working and nothing helps? Try this fix. The procedure is the same on all the OSes. Click to expand... Hello. I tried the procedure described and the winsxs directory still at 20GB.
softwaremaniac said: Please start with the following: Windows 10 updates stopped working and nothing helps? Try this fix. The procedure is the same on all the OSes. Click to expand... Hello. I tried the procedure described and the winsxs directory still at 20GB.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Apr 30, 2019 #9 That's normal. Mine is 19GB.
N newtond Contributor Joined May 13, 2017 Posts 89 Apr 30, 2019 #10 softwaremaniac said: That's normal. Mine is 19GB. Click to expand... The problem is that cleanmgr is not cleanning the "Windows Update Cleanup" files. Not sure if its related to the contents of the winsxws directory.
softwaremaniac said: That's normal. Mine is 19GB. Click to expand... The problem is that cleanmgr is not cleanning the "Windows Update Cleanup" files. Not sure if its related to the contents of the winsxws directory.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Apr 30, 2019 #11 No, it is related to the C:\Windows.old folder. Try to delete it manually.
N newtond Contributor Joined May 13, 2017 Posts 89 Apr 30, 2019 #12 softwaremaniac said: No, it is related to the C:\Windows.old folder. Try to delete it manually. Click to expand... There is not a Windows.old subdirectory under the root directory in my machine.
softwaremaniac said: No, it is related to the C:\Windows.old folder. Try to delete it manually. Click to expand... There is not a Windows.old subdirectory under the root directory in my machine.
N newtond Contributor Joined May 13, 2017 Posts 89 May 1, 2019 #13 newtond said: There is not a Windows.old subdirectory under the root directory in my machine. Click to expand... Hi. Correction. Windows.old is not found at all :-(
newtond said: There is not a Windows.old subdirectory under the root directory in my machine. Click to expand... Hi. Correction. Windows.old is not found at all :-(
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 1, 2019 #14 How long did you leave Disk Cleanup running?
writhziden Administrator, .NET/UWP Developer Staff member Joined May 23, 2012 Posts 2,923 Location Colorado May 1, 2019 #15 C:\Windows.Old won't exist in Windows 7 unless it was upgraded from Windows Vista or an installation of Windows 7 without Service Pack 1. Windows Updates are usually stored in C:\Windows\SoftwareDistribution\Download. What is the directory size of C:\Windows\SoftwareDistribution\Download on your system, newtond? Last edited: May 1, 2019
C:\Windows.Old won't exist in Windows 7 unless it was upgraded from Windows Vista or an installation of Windows 7 without Service Pack 1. Windows Updates are usually stored in C:\Windows\SoftwareDistribution\Download. What is the directory size of C:\Windows\SoftwareDistribution\Download on your system, newtond?
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 1, 2019 #16 That's correct, but I assumed that it was upgraded due to the size. Let's see if an alternative tool can help: Cleanmgr+ is a Disk Cleanup alternative - gHacks Tech News
That's correct, but I assumed that it was upgraded due to the size. Let's see if an alternative tool can help: Cleanmgr+ is a Disk Cleanup alternative - gHacks Tech News
N newtond Contributor Joined May 13, 2017 Posts 89 May 1, 2019 #17 writhziden said: C:\Windows.Old won't exist in Windows 7 unless it was upgraded from Windows Vista or an installation of Windows 7 without Service Pack 1. Windows Updates are usually stored in C:\Windows\SoftwareDistribution\Download. What is the directory size of C:\Windows\SoftwareDistribution\Download on your system, newtond? Click to expand... Hello, Thank you for your reply. The size of this directory is 0KB right now.
writhziden said: C:\Windows.Old won't exist in Windows 7 unless it was upgraded from Windows Vista or an installation of Windows 7 without Service Pack 1. Windows Updates are usually stored in C:\Windows\SoftwareDistribution\Download. What is the directory size of C:\Windows\SoftwareDistribution\Download on your system, newtond? Click to expand... Hello, Thank you for your reply. The size of this directory is 0KB right now.
N newtond Contributor Joined May 13, 2017 Posts 89 May 1, 2019 #18 softwaremaniac said: How long did you leave Disk Cleanup running? Click to expand... This takes a long time to detect all the files. More than it usual. And when I request to clean the detected files, it run real fast. It cleans all except the Windows Update Files.
softwaremaniac said: How long did you leave Disk Cleanup running? Click to expand... This takes a long time to detect all the files. More than it usual. And when I request to clean the detected files, it run real fast. It cleans all except the Windows Update Files.
N newtond Contributor Joined May 13, 2017 Posts 89 May 1, 2019 #19 softwaremaniac said: That's correct, but I assumed that it was upgraded due to the size. Let's see if an alternative tool can help: Cleanmgr+ is a Disk Cleanup alternative - gHacks Tech News Click to expand... Hi. I just tried running as adminitrador. It ran clean and said all was cleanned. Then I ran the clearmgr again and the 20GB still there. :-(
softwaremaniac said: That's correct, but I assumed that it was upgraded due to the size. Let's see if an alternative tool can help: Cleanmgr+ is a Disk Cleanup alternative - gHacks Tech News Click to expand... Hi. I just tried running as adminitrador. It ran clean and said all was cleanned. Then I ran the clearmgr again and the 20GB still there. :-(
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 May 1, 2019 #20 Do you see the 20 GB actually being taken on the drive?