1. #1
    Anthony N's Avatar
    Join Date
    Jun 2012
    Location
    Michigan, USA
    Posts
    619
    • specs System Specs
      • Manufacturer:
        Acer (Laptop)
      • Model Number:
        Aspire E 15 (E5-571-563B)
      • Motherboard:
        EA50_HB (U3E1)
      • CPU:
        Intel Core i5-4210U 1.7GHz with TB up to 2.7GHz
      • Memory:
        6.00 GB Dual-Channel DDR3 L @ 798MHz (11-11-11-28)
      • Graphics:
        1792MB DVM, Intel HD Graphics 4400
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
        WD 1TB
      • Disk Drives:
        HL-DT-ST DVDRAM (Lite-on)
      • Power Supply:
        90w Duracell EX Supply, Delta Electronics 40w EX Supply, 6-Cell Standard Battery
      • Case:
        Aspire E15
      • Cooling:
        Stock Cooling
      • Display:
        Acer Built-in Display 15" (1366x768), AOC E2070S 20" (1600x900)
      • Operating System:
        Windows 8.1

    Glitchy Itunes

    Ok, so this one has me very puzzled I've never, ever had this problem before until recently, I'm beginning to think I'm hitting a bus bottleneck or something.

    But let's get started shall we. Let's break down iTunes first.

    The main program is installed here: C:\Program Files (x86)\iTunes

    The library which music is played is here: R:\iTunes Active Radio Stream\Music (This is my external)

    My RAM use is roughly about 40%ish with just iTunes, if FF or MS Office join the party it spikes to 60 - 80%

    My CPU usage is around 20%ish doing nothing iTunes paused and FF not rendering webpages or anything. This is where things get interesting.

    My CPU when itunes is playing but FF is just open but not doing anything barely moves an inch but as soon as I start loading webpages and scrolling my CPU raises it's clock form 784Mhz to 2.8GHz and stays there until FF is closed regardless of overall activity on the CPU. In fact just using FF cuases my CPU to use its "turbo" and lock in at the 2.8GHz. As far as iTunes flipping out? Running explorer makes it glitch in laymen terms anything that requires CPU headroom or access/seeks on the primary C Drive, it makes iTunes flip.

    I have 3GB of ram and 2.8GHz cpu at full bore out dual core die.

    If I'm running itunes all by itself and maybe working only in explorer with minimal low level folders it does alright but I get into those thicker denser areas then things get interesting.

    I'm not putting any money into this thing, if its a bottleneck from hardware so be it, if its something more serious like miscontact with the CPU socket/bus or failing RAM, or corrupted installation files in the software code then let's get that fixed.

    I'd much rather not live on my ipod and get to enjoy my computer :)

    Thanks guys! If you have more questions about loads or perimeters I'll try to reply but just ask!
    Balalalala.


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  2. #2
    jcgriff2's Avatar
    Join Date
    Feb 2012
    Location
    New Jersey Shore
    Posts
    16,761
    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: Glitchy Itunes


  3. #3
    Anthony N's Avatar
    Join Date
    Jun 2012
    Location
    Michigan, USA
    Posts
    619
    • specs System Specs
      • Manufacturer:
        Acer (Laptop)
      • Model Number:
        Aspire E 15 (E5-571-563B)
      • Motherboard:
        EA50_HB (U3E1)
      • CPU:
        Intel Core i5-4210U 1.7GHz with TB up to 2.7GHz
      • Memory:
        6.00 GB Dual-Channel DDR3 L @ 798MHz (11-11-11-28)
      • Graphics:
        1792MB DVM, Intel HD Graphics 4400
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
        WD 1TB
      • Disk Drives:
        HL-DT-ST DVDRAM (Lite-on)
      • Power Supply:
        90w Duracell EX Supply, Delta Electronics 40w EX Supply, 6-Cell Standard Battery
      • Case:
        Aspire E15
      • Cooling:
        Stock Cooling
      • Display:
        Acer Built-in Display 15" (1366x768), AOC E2070S 20" (1600x900)
      • Operating System:
        Windows 8.1

    Glitchy Itunes - Report

    Ok J.C. here is everything:
    Crash Data.zip

    OS - Vista/ Windows 7, Windows 8 ? Windows 7
    x86 (32-bit) or x64 ? 64bit
    What was original installed OS on system? Windows 7
    Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Pre-installed
    Age of system (hardware)
    Age of OS installation - have you re-installed the OS?
    Installation Date: 10 December 2012, 01:14 (never reinstalled)

    CPU
    AMD Athlon II X2 220 31 C
    Regor 45nm Technology
    RAM
    3.00 GB Dual-Channel DDR3 (7-7-7-20)
    Motherboard
    eMachines EL1358G (CPU 1) 45 C
    Graphics
    Acer S231HL (1920x1080@60Hz)
    256MB GeForce 6150SE nForce 430 (Acer Incorporated [ALI])

    System Manufacturer: Emachines
    Exact model number (if laptop, check label on bottom)
    : EL1358G
    Balalalala.

  4. #4
    Anthony N's Avatar
    Join Date
    Jun 2012
    Location
    Michigan, USA
    Posts
    619
    • specs System Specs
      • Manufacturer:
        Acer (Laptop)
      • Model Number:
        Aspire E 15 (E5-571-563B)
      • Motherboard:
        EA50_HB (U3E1)
      • CPU:
        Intel Core i5-4210U 1.7GHz with TB up to 2.7GHz
      • Memory:
        6.00 GB Dual-Channel DDR3 L @ 798MHz (11-11-11-28)
      • Graphics:
        1792MB DVM, Intel HD Graphics 4400
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
        WD 1TB
      • Disk Drives:
        HL-DT-ST DVDRAM (Lite-on)
      • Power Supply:
        90w Duracell EX Supply, Delta Electronics 40w EX Supply, 6-Cell Standard Battery
      • Case:
        Aspire E15
      • Cooling:
        Stock Cooling
      • Display:
        Acer Built-in Display 15" (1366x768), AOC E2070S 20" (1600x900)
      • Operating System:
        Windows 8.1

    Re: Glitchy Itunes - Report

    I'd like to add that after I thought about it for a bit I set the itunes process to a high priority and no more glitching with Firefox.

    I'm starting to wonder if more RAM and a new CPU would rectify this problem?
    Balalalala.

  5. #5
    Tekno Venus's Avatar
    Join Date
    Jul 2012
    Location
    UK
    Age
    20
    Posts
    5,976
    • specs System Specs
      • Manufacturer:
        Custom Built
      • Motherboard:
        ASUS Z170I ITX
      • CPU:
        Intel Core i7 6700K
      • Memory:
        16GB DDR4
      • Hard Drives:
        500GB Samsung 850 EVO, 2TB Seagate HDD
      • Power Supply:
        450W Corsair SFX
      • Case:
        Silverstone SG13 ITX
      • Cooling:
        Corsair H60i
      • Display:
        Dell U2715H - 2160x1440 27 inch
      • Operating System:
        Windows 10 Pro x64

    Re: Glitchy Itunes

    **Threads Merged**

    Hi Anthony,

    I merged your threads, hope you don't mind. :-)

    What version of iTunes are you running? V 11.0.4 is the latest. Have you tried an iTunes re-install? As you long as you keep a backup of your iTunes folder in your Music directory in case of problems, you shouldn't lose any music.

    Does this occur with any other programs? Give MediaMonkey a try as an iTunes alternative since it is compatible with your existing iTunes library and will sync iPods/iPhones/iPads etc. MediaMonkey Free Media Jukebox, Music Manager, CD Ripper & Converter. A nice video on MediaMonkey can be found here: https://www.youtube.com/watch?v=rhQq2ghvjT4. You might find you like MediaMonkey more, I know lots of people do.

    Stephen


  6. #6
    Anthony N's Avatar
    Join Date
    Jun 2012
    Location
    Michigan, USA
    Posts
    619
    • specs System Specs
      • Manufacturer:
        Acer (Laptop)
      • Model Number:
        Aspire E 15 (E5-571-563B)
      • Motherboard:
        EA50_HB (U3E1)
      • CPU:
        Intel Core i5-4210U 1.7GHz with TB up to 2.7GHz
      • Memory:
        6.00 GB Dual-Channel DDR3 L @ 798MHz (11-11-11-28)
      • Graphics:
        1792MB DVM, Intel HD Graphics 4400
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
        WD 1TB
      • Disk Drives:
        HL-DT-ST DVDRAM (Lite-on)
      • Power Supply:
        90w Duracell EX Supply, Delta Electronics 40w EX Supply, 6-Cell Standard Battery
      • Case:
        Aspire E15
      • Cooling:
        Stock Cooling
      • Display:
        Acer Built-in Display 15" (1366x768), AOC E2070S 20" (1600x900)
      • Operating System:
        Windows 8.1

    Re: Glitchy Itunes

    Nope I don't mind at all. Yes that is correct, I am running the latest version.

    As for a reinstall, no I haven't. As for mediamonkey, I looked into it but never tried it. But I will give it a go.

    Thank you. I am curious as to why itunes behaves itself when I changed the process priority.
    Balalalala.

  7. #7
    Anthony N's Avatar
    Join Date
    Jun 2012
    Location
    Michigan, USA
    Posts
    619
    • specs System Specs
      • Manufacturer:
        Acer (Laptop)
      • Model Number:
        Aspire E 15 (E5-571-563B)
      • Motherboard:
        EA50_HB (U3E1)
      • CPU:
        Intel Core i5-4210U 1.7GHz with TB up to 2.7GHz
      • Memory:
        6.00 GB Dual-Channel DDR3 L @ 798MHz (11-11-11-28)
      • Graphics:
        1792MB DVM, Intel HD Graphics 4400
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
        WD 1TB
      • Disk Drives:
        HL-DT-ST DVDRAM (Lite-on)
      • Power Supply:
        90w Duracell EX Supply, Delta Electronics 40w EX Supply, 6-Cell Standard Battery
      • Case:
        Aspire E15
      • Cooling:
        Stock Cooling
      • Display:
        Acer Built-in Display 15" (1366x768), AOC E2070S 20" (1600x900)
      • Operating System:
        Windows 8.1

    Re: Glitchy Itunes

    Just like to say I tried mediamonkey and I like it. I'm still playing with it some to get used to it but still pretty good.
    Balalalala.

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