1. #1
    blueelvis's Avatar
    Join Date
    Apr 2014
    Location
    India
    Posts
    969
    • specs System Specs
      • Manufacturer:
        Toshiba
      • CPU:
        Intel Core i5 @ 2.4 GHz 2nd Generation
      • Memory:
        8 GB @ 1600MHz Dual Channel B)
      • Graphics:
        Intel HD 3000 B)
      • Hard Drives:
        Hitachi 1TB 7200 RPM & WD 500 GB
      • Cooling:
        There is some fan inside but it keeps whirring <_<
      • Display:
        1366x768
      • Operating System:
        Windows 8.1 Embedded Industry Pro

    SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    Hi Mike ^_^,

    I am trying to analyze 3 dump files using the SysnativeBSODProcessingApps but the application is crashing. Below is a screenshot of the crash so that you know the exact moment of the crash -
    SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files-untitled-png

    Also, these 3 dump files are opening properly with WinDBG/BlueScreenView and are also attached with this thread.

    @Everyone else - Could you guys also check this so that I could confirm if it is a local problem or not.

    EDIT :- I forgot mentioning one point though. The app reaches the parsing point very quickly. This is strange for me because for the rest of the dump files, the app seems to run the kd.exe for quite some time.


    Thanks!

    -Pranav

    051915-25718-01.zip
    Last edited by blueelvis; 06-09-2015 at 10:16 AM.
    Ever wanted to learn to debug BSODs? PM me now!

    Feel free to PM me in case I haven't replied within 48 Hours ^_^. Anything else? Still feel free to PM me :thumbsup2:


    • Ad Bot

      advertising
      Beep.

        
       

  2. #2
    writhziden's Avatar
    Join Date
    May 2012
    Location
    Colorado
    Posts
    2,328
    • specs System Specs
      • Manufacturer:
        Sony
      • Model Number:
        VPCF232FX/B
      • Motherboard:
        Sony Corporation VAIO
      • CPU:
      • Memory:
        8.00 GB Crucial CT2KIT51264BF1339 DDR3 1333
      • Graphics:
      • Sound Card:
        Realtek High Definition Audio/nVidia High Definition Audio
      • Hard Drives:
        TOSHIBA MK5061GSY 500 GB (465 GB actual)
      • Case:
        Laptop black matte case with backlit keyboard
      • Cooling:
        Air cooling via fan and heat exchanger heatsink
      • Display:
        Laptop display
      • Operating System:
        Windows 7 Home Premium 64 Bit

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    I was unable to reproduce the crash on my end. It may be your options for the user options section.

    Can you please save a .zdn file through Change Settings->File->Save As->crash.zdn and upload the crash.zdn file in your next response?
    Last edited by writhziden; 06-09-2015 at 12:35 PM.
    I am only a volunteer helping users on the forums. Please wait 72 hours before double posting or PMing for help. I appreciate your patience. :-}

  3. #3
    blueelvis's Avatar
    Join Date
    Apr 2014
    Location
    India
    Posts
    969
    • specs System Specs
      • Manufacturer:
        Toshiba
      • CPU:
        Intel Core i5 @ 2.4 GHz 2nd Generation
      • Memory:
        8 GB @ 1600MHz Dual Channel B)
      • Graphics:
        Intel HD 3000 B)
      • Hard Drives:
        Hitachi 1TB 7200 RPM & WD 500 GB
      • Cooling:
        There is some fan inside but it keeps whirring <_<
      • Display:
        1366x768
      • Operating System:
        Windows 8.1 Embedded Industry Pro

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    Here you go Mike :)


    crash.zip


    -Pranav
    Last edited by blueelvis; 06-09-2015 at 12:38 PM.
    writhziden says thanks for this.
    Ever wanted to learn to debug BSODs? PM me now!

    Feel free to PM me in case I haven't replied within 48 Hours ^_^. Anything else? Still feel free to PM me :thumbsup2:

  4. #4
    writhziden's Avatar
    Join Date
    May 2012
    Location
    Colorado
    Posts
    2,328
    • specs System Specs
      • Manufacturer:
        Sony
      • Model Number:
        VPCF232FX/B
      • Motherboard:
        Sony Corporation VAIO
      • CPU:
      • Memory:
        8.00 GB Crucial CT2KIT51264BF1339 DDR3 1333
      • Graphics:
      • Sound Card:
        Realtek High Definition Audio/nVidia High Definition Audio
      • Hard Drives:
        TOSHIBA MK5061GSY 500 GB (465 GB actual)
      • Case:
        Laptop black matte case with backlit keyboard
      • Cooling:
        Air cooling via fan and heat exchanger heatsink
      • Display:
        Laptop display
      • Operating System:
        Windows 7 Home Premium 64 Bit

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    Quote Originally Posted by blueelvis View Post
    Here you go Mike :)


    crash.zip


    -Pranav
    Thanks. Oddly, I can now reproduce it with both your settings and mine, but it happens randomly. It will likely take me some time to track down. Random crashes are the worst to debug. :-{
    I am only a volunteer helping users on the forums. Please wait 72 hours before double posting or PMing for help. I appreciate your patience. :-}

  5. #5
    niemiro's Avatar
    Join Date
    Mar 2012
    Location
    District 12
    Posts
    7,837

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    Quote Originally Posted by writhziden View Post
    Quote Originally Posted by blueelvis View Post
    Here you go Mike :)


    crash.zip


    -Pranav
    Thanks. Oddly, I can now reproduce it with both your settings and mine, but it happens randomly. It will likely take me some time to track down. Random crashes are the worst to debug. :-{
    Aaaagh - random crashes

  6. #6
    blueelvis's Avatar
    Join Date
    Apr 2014
    Location
    India
    Posts
    969
    • specs System Specs
      • Manufacturer:
        Toshiba
      • CPU:
        Intel Core i5 @ 2.4 GHz 2nd Generation
      • Memory:
        8 GB @ 1600MHz Dual Channel B)
      • Graphics:
        Intel HD 3000 B)
      • Hard Drives:
        Hitachi 1TB 7200 RPM & WD 500 GB
      • Cooling:
        There is some fan inside but it keeps whirring <_<
      • Display:
        1366x768
      • Operating System:
        Windows 8.1 Embedded Industry Pro

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    Quote Originally Posted by writhziden View Post
    Quote Originally Posted by blueelvis View Post
    Here you go Mike :)


    crash.zip


    -Pranav
    Thanks. Oddly, I can now reproduce it with both your settings and mine, but it happens randomly. It will likely take me some time to track down. Random crashes are the worst to debug. :-{
    Well that is strange. If you don't mind, could you tell me how would you be trying to debug this situation? Configuring ProcDump to capture the crash?

    I already tried running the app for like 4 times and it failed every single time. Seems like it is not random for me or I do have a very bad coincidence.


    @Richard - You seem to like them


    -Pranav
    Ever wanted to learn to debug BSODs? PM me now!

    Feel free to PM me in case I haven't replied within 48 Hours ^_^. Anything else? Still feel free to PM me :thumbsup2:

  7. #7
    writhziden's Avatar
    Join Date
    May 2012
    Location
    Colorado
    Posts
    2,328
    • specs System Specs
      • Manufacturer:
        Sony
      • Model Number:
        VPCF232FX/B
      • Motherboard:
        Sony Corporation VAIO
      • CPU:
      • Memory:
        8.00 GB Crucial CT2KIT51264BF1339 DDR3 1333
      • Graphics:
      • Sound Card:
        Realtek High Definition Audio/nVidia High Definition Audio
      • Hard Drives:
        TOSHIBA MK5061GSY 500 GB (465 GB actual)
      • Case:
        Laptop black matte case with backlit keyboard
      • Cooling:
        Air cooling via fan and heat exchanger heatsink
      • Display:
        Laptop display
      • Operating System:
        Windows 7 Home Premium 64 Bit

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    Quote Originally Posted by blueelvis View Post
    Read More:

    Well that is strange. If you don't mind, could you tell me how would you be trying to debug this situation? Configuring ProcDump to capture the crash?

    I already tried running the app for like 4 times and it failed every single time. Seems like it is not random for me or I do have a very bad coincidence.


    @Richard - You seem to like them


    -Pranav
    There appear to be two crashes associated with the .dmps. Yours should be reproducible once I can sit down and dig into it. Your settings result in a very consistent crash as you mention. There is a more subtle crash that happens very rarely during the 2nd kd.exe .dmp run, and I am not sure what is causing that one.

    Depending on the type of crash, I do two things: I run in debug mode through Visual C++ when random crashes occur so I can track clobbered memory, or I have a logfile I generate to track crashes that are easily reproducible.
    I am only a volunteer helping users on the forums. Please wait 72 hours before double posting or PMing for help. I appreciate your patience. :-}

  8. #8

    Join Date
    Feb 2012
    Posts
    2,086
    Blog Entries
    7

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    Just FYI - I find crashes frequently in the version of the app that you last posted for Pranav.
    Some of them will work in the version that you last posted for me.
    If not, then they all work in the last released version.

  9. #9
    writhziden's Avatar
    Join Date
    May 2012
    Location
    Colorado
    Posts
    2,328
    • specs System Specs
      • Manufacturer:
        Sony
      • Model Number:
        VPCF232FX/B
      • Motherboard:
        Sony Corporation VAIO
      • CPU:
      • Memory:
        8.00 GB Crucial CT2KIT51264BF1339 DDR3 1333
      • Graphics:
      • Sound Card:
        Realtek High Definition Audio/nVidia High Definition Audio
      • Hard Drives:
        TOSHIBA MK5061GSY 500 GB (465 GB actual)
      • Case:
        Laptop black matte case with backlit keyboard
      • Cooling:
        Air cooling via fan and heat exchanger heatsink
      • Display:
        Laptop display
      • Operating System:
        Windows 7 Home Premium 64 Bit

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    Quote Originally Posted by usasma View Post
    Just FYI - I find crashes frequently in the version of the app that you last posted for Pranav.
    Some of them will work in the version that you last posted for me.
    If not, then they all work in the last released version.
    Thanks. That may be very helpful. I added in a check for the missing DRT files in the unofficial releases. I will have to check my logic there and see if I might have a mistake somewhere.

    I will also check the logic for the baseboard info that I added.


    I have a lot of family time going on right now, I am in the process of getting ready to move, and I have some training to take to prepare for looking for a job. Things should free up considerably in August, which may mean the apps are a little behind with the Windows 10 release date. I was not anticipating such an early release of Windows 10 since early projections placed it toward the end of the year.
    usasma says thanks for this.
    I am only a volunteer helping users on the forums. Please wait 72 hours before double posting or PMing for help. I appreciate your patience. :-}

  10. #10
    niemiro's Avatar
    Join Date
    Mar 2012
    Location
    District 12
    Posts
    7,837

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    Windows 10's been announced for July 29th.

  11. #11
    jcgriff2's Avatar
    Join Date
    Feb 2012
    Location
    New Jersey Shore
    Posts
    15,950
    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    @ Pranav - go to the Reliability Monitor & grab the crash info. Doubtful there is much, if anything, helpful, but never know.

    Windows Reliability Monitor - (Windows 10, 8.1, 8, 7 & Vista)
    blueelvis says thanks for this.

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
    Sysnative Hex-Decimal-UNIX Date Conversion

    Has Sysnative Forums helped you?
    Please consider donating to help support the forum.
    Thank You!

    Microsoft MVP 2009-2015

  12. #12
    blueelvis's Avatar
    Join Date
    Apr 2014
    Location
    India
    Posts
    969
    • specs System Specs
      • Manufacturer:
        Toshiba
      • CPU:
        Intel Core i5 @ 2.4 GHz 2nd Generation
      • Memory:
        8 GB @ 1600MHz Dual Channel B)
      • Graphics:
        Intel HD 3000 B)
      • Hard Drives:
        Hitachi 1TB 7200 RPM & WD 500 GB
      • Cooling:
        There is some fan inside but it keeps whirring <_<
      • Display:
        1366x768
      • Operating System:
        Windows 8.1 Embedded Industry Pro

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    Quote Originally Posted by jcgriff2 View Post
    @ Pranav - go to the Reliability Monitor & grab the crash info. Doubtful there is much, if anything, helpful, but never know.

    Windows Reliability Monitor - (Windows 10, 8.1, 8, 7 & Vista)
    WOA!
    I was always wondering as to why VLC wouldn't launch immediately after closing one video and it seems that it has been crashing silently and the reports are here in the Reliability Monitor. These VLC Problems account to like 100's of reports :O

    For Mike's app, below is the data present -
    Code:
    SourceSysnative BSOD Analysis Software
    
    
    Summary
    Stopped working
    
    
    Date
    ‎12-‎06-‎2015 01:11
    
    
    Status
    Not reported
    
    
    Description
    Faulting Application Path:	C:\SysnativeBSODApps\SysnativeBSODApps.exe
    
    
    Problem signature
    Problem Event Name:	APPCRASH
    Application Name:	SysnativeBSODApps.exe
    Application Version:	2.16.0.0
    Application Timestamp:	54d56443
    Fault Module Name:	KERNELBASE.dll
    Fault Module Version:	6.3.9600.17415
    Fault Module Timestamp:	54504ade
    Exception Code:	e06d7363
    Exception Offset:	00014598
    OS Version:	6.3.9600.2.0.0.256.89
    Locale ID:	16393
    Additional Information 1:	5861
    Additional Information 2:	5861822e1919d7c014bbb064c64908b2
    Additional Information 3:	a10f
    Additional Information 4:	a10ff7d2bb2516fdc753f9c34fc3b069
    Thanks a lot JC! Need to find a fix for these VLC crashes since that is the only way to increase my reliability score


    -Pranav
    Ever wanted to learn to debug BSODs? PM me now!

    Feel free to PM me in case I haven't replied within 48 Hours ^_^. Anything else? Still feel free to PM me :thumbsup2:

  13. #13
    writhziden's Avatar
    Join Date
    May 2012
    Location
    Colorado
    Posts
    2,328
    • specs System Specs
      • Manufacturer:
        Sony
      • Model Number:
        VPCF232FX/B
      • Motherboard:
        Sony Corporation VAIO
      • CPU:
      • Memory:
        8.00 GB Crucial CT2KIT51264BF1339 DDR3 1333
      • Graphics:
      • Sound Card:
        Realtek High Definition Audio/nVidia High Definition Audio
      • Hard Drives:
        TOSHIBA MK5061GSY 500 GB (465 GB actual)
      • Case:
        Laptop black matte case with backlit keyboard
      • Cooling:
        Air cooling via fan and heat exchanger heatsink
      • Display:
        Laptop display
      • Operating System:
        Windows 7 Home Premium 64 Bit
    Quote Originally Posted by blueelvis View Post
    Read More:
    Installed the apps on the laptop I have with me for my family trip. I am unable to reproduce the crash using any settings now. This is very confusing...

    Are you using the most recent version of the kernel debugger? That is the only real difference between this system and my test system at home: I have the most recent version of the kernel debugger installed on this system.

    I'm thinking it's a version issue with the kernel debugger. One version outputs slightly different information that the apps parse and causes a crash. Other versions may or may not cause the parsing to fail. I really wish there was an archive of previous Windbg/kd.exe versions. I need 6.2.9200.16384 but have 6.12.0002.633 instead.
    Last edited by writhziden; 06-12-2015 at 12:11 AM.
    I am only a volunteer helping users on the forums. Please wait 72 hours before double posting or PMing for help. I appreciate your patience. :-}

  14. #14
    blueelvis's Avatar
    Join Date
    Apr 2014
    Location
    India
    Posts
    969
    • specs System Specs
      • Manufacturer:
        Toshiba
      • CPU:
        Intel Core i5 @ 2.4 GHz 2nd Generation
      • Memory:
        8 GB @ 1600MHz Dual Channel B)
      • Graphics:
        Intel HD 3000 B)
      • Hard Drives:
        Hitachi 1TB 7200 RPM & WD 500 GB
      • Cooling:
        There is some fan inside but it keeps whirring <_<
      • Display:
        1366x768
      • Operating System:
        Windows 8.1 Embedded Industry Pro

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    Quote Originally Posted by writhziden View Post
    Installed the apps on the laptop I have with me for my family trip. I am unable to reproduce the crash using any settings now. This is very confusing...

    Are you using the most recent version of the kernel debugger? That is the only real difference between this system and my test system at home: I have the most recent version of the kernel debugger installed on this system.

    I'm thinking it's a version issue with the kernel debugger. One version outputs slightly different information that the apps parse and causes a crash. Other versions may or may not cause the parsing to fail. I really wish there was an archive of previous Windbg/kd.exe versions. I need 6.2.9200.16384 but have 6.12.0002.633 instead.
    I am able to reproduce the crash as of now.

    The version installed on my system of WinDBG is - 6.3.9600.17298

    Also, I have got Windows 8.1 Embedded Industry Pro installed on this laptop. Now, that you mention different versions of kd.exe , I remember that when I asked Jared to analyze a dump file, he got a completely different stack than me. He was on a different version than me. I confirmed with Patrick as well and he got the stack which was similar to Jared's. Below is a small quote from the PM which I sent to Patrick for confirmation -
    I am working on a case on Eightforums with Jared. Here is the link -
    http://www.eightforums.com/bsod-cras...x0000004e.html

    And here is the ZIP file -
    Microsoft services

    Now, the problem me and Jared facing is that we both are getting different stacks even though we are analysing the same dumps, same symbols and same 64 bit version of WinDBG (We both tried 32 Bit version as well).

    I am using Version - 6.3.9600.17298
    Jared is using version - 6.3.9600.17029

    Below is Jared's stack of the latest dump files (012515-7940-01.dmp) & (012515-8985-01.dmp) -
    Code:
    Code:
    0: kd> kC
    Call Site
    nt!KeBugCheckEx
    nt! ?? ::FNODOBFM::`string'
    nt!KiPageFault
    win32k!VertCrossings
    win32k!DoVertDropout
    win32k!LookForDropouts
    win32k!fsc_FillGlyph
    win32k!fs_ContourScan
    win32k!lGetGlyphBitmap
    win32k!ttfdQueryFontData
    win32k!ttfdSemQueryFontData
    win32k!PDEVOBJ::QueryFontData
    win32k!xInsertGlyphbitsRFONTOBJ
    win32k!RFONTOBJ::bGetGlyphMetricsPlus
    win32k!ESTROBJ::vCharPos_H3
    win32k!ESTROBJ::vInit
    win32k!GreExtTextOutWLocked
    win32k!GreExtTextOutWInternal
    win32k!GreExtTextOutW

    &
    Code:
    Code:
    2: kd> kC
    Call Site
    nt!KeBugCheckEx
    nt! ?? ::FNODOBFM::`string'
    nt!KiPageFault
    win32k!BltLnk
    win32k!EngBitBlt
    win32k!NtGdiBitBltInternal
    win32k!NtGdiBitBlt
    nt!KiSystemServiceCopyEnd
    0x0

    And now, here is my stack -
    Code:
    Code:
    2: kd> kC
    Call Site
    nt!KeBugCheckEx
    nt! ?? ::FNODOBFM::`string'
    nt!KiPageFault
    win32k!XLATEOBJ_cGetPalette
    win32k!EngBitBlt
    win32k!XLATEOBJ_cGetPalette
    win32k!XLATEOBJ_iXlate
    nt!KiSystemServiceCopyEnd
    0x0

    &
    Code:
    Code:
    0: kd> kC
    Call Site
    nt!KeBugCheckEx
    nt! ?? ::FNODOBFM::`string'
    nt!KiPageFault
    win32k!EngBitBlt
    win32k!EngBitBlt
    win32k!EngBitBlt
    win32k!EngBitBlt
    win32k!EngBitBlt
    win32k!EngBitBlt
    win32k!EngBitBlt
    win32k!EngBitBlt
    win32k!XFORMOBJ_iGetFloatObjXform
    win32k!EngBitBlt
    win32k!EngBitBlt
    win32k!EngBitBlt
    win32k!EngBitBlt
    win32k!XFORMOBJ_iGetFloatObjXform
    win32k!XFORMOBJ_iGetFloatObjXform
    win32k!XFORMOBJ_iGetFloatObjXform

    Now, could you please crosscheck which stack are you getting? Also, any idea why we might be getting different stacks?


    Any chance these 2 problems could be related?



    Thanks a lot Mike ^_^


    -Pranav
    Last edited by blueelvis; 06-12-2015 at 09:06 AM. Reason: Format Correction
    Ever wanted to learn to debug BSODs? PM me now!

    Feel free to PM me in case I haven't replied within 48 Hours ^_^. Anything else? Still feel free to PM me :thumbsup2:

  15. #15
    writhziden's Avatar
    Join Date
    May 2012
    Location
    Colorado
    Posts
    2,328
    • specs System Specs
      • Manufacturer:
        Sony
      • Model Number:
        VPCF232FX/B
      • Motherboard:
        Sony Corporation VAIO
      • CPU:
      • Memory:
        8.00 GB Crucial CT2KIT51264BF1339 DDR3 1333
      • Graphics:
      • Sound Card:
        Realtek High Definition Audio/nVidia High Definition Audio
      • Hard Drives:
        TOSHIBA MK5061GSY 500 GB (465 GB actual)
      • Case:
        Laptop black matte case with backlit keyboard
      • Cooling:
        Air cooling via fan and heat exchanger heatsink
      • Display:
        Laptop display
      • Operating System:
        Windows 7 Home Premium 64 Bit

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    Quote Originally Posted by blueelvis View Post
    Any chance these 2 problems could be related?



    Thanks a lot Mike ^_^


    -Pranav
    No idea, but it's possible. I'll have to check my drives I brought with me and see if I can find some other versions of the debugger.

    EDIT: Ugh, more inconsistency. Found 6.2.9200.16384 and installed it, but I still cannot get it to crash on this system using your crash.zdn settings.

    EDIT2: Finally reproduced it with 6.3.9600.17336 and will try to track down what is causing the crashes.
    Last edited by writhziden; 06-12-2015 at 03:29 PM.
    I am only a volunteer helping users on the forums. Please wait 72 hours before double posting or PMing for help. I appreciate your patience. :-}

  16. #16
    writhziden's Avatar
    Join Date
    May 2012
    Location
    Colorado
    Posts
    2,328
    • specs System Specs
      • Manufacturer:
        Sony
      • Model Number:
        VPCF232FX/B
      • Motherboard:
        Sony Corporation VAIO
      • CPU:
      • Memory:
        8.00 GB Crucial CT2KIT51264BF1339 DDR3 1333
      • Graphics:
      • Sound Card:
        Realtek High Definition Audio/nVidia High Definition Audio
      • Hard Drives:
        TOSHIBA MK5061GSY 500 GB (465 GB actual)
      • Case:
        Laptop black matte case with backlit keyboard
      • Cooling:
        Air cooling via fan and heat exchanger heatsink
      • Display:
        Laptop display
      • Operating System:
        Windows 7 Home Premium 64 Bit

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    This problem should now be resolved in the official update: 2.16.7

    Let me know if you encounter further bugs with the latest version.
    usasma and blueelvis say thanks for this.
    I am only a volunteer helping users on the forums. Please wait 72 hours before double posting or PMing for help. I appreciate your patience. :-}

  17. #17

    Join Date
    Feb 2012
    Posts
    2,086
    Blog Entries
    7

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    Sweet!!! Thanks Mike!!!
    writhziden says thanks for this.

  18. #18
    writhziden's Avatar
    Join Date
    May 2012
    Location
    Colorado
    Posts
    2,328
    • specs System Specs
      • Manufacturer:
        Sony
      • Model Number:
        VPCF232FX/B
      • Motherboard:
        Sony Corporation VAIO
      • CPU:
      • Memory:
        8.00 GB Crucial CT2KIT51264BF1339 DDR3 1333
      • Graphics:
      • Sound Card:
        Realtek High Definition Audio/nVidia High Definition Audio
      • Hard Drives:
        TOSHIBA MK5061GSY 500 GB (465 GB actual)
      • Case:
        Laptop black matte case with backlit keyboard
      • Cooling:
        Air cooling via fan and heat exchanger heatsink
      • Display:
        Laptop display
      • Operating System:
        Windows 7 Home Premium 64 Bit

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    Quote Originally Posted by usasma View Post
    Sweet!!! Thanks Mike!!!
    You will note that there is a new button under Old Driver After for Windows 8.1 and Windows 10, but there is currently no actual functionality for the window that opens using that button. The button was not meant to be in the updated version today, but I hope to add functionality to its window in the next week or two.
    usasma says thanks for this.
    I am only a volunteer helping users on the forums. Please wait 72 hours before double posting or PMing for help. I appreciate your patience. :-}

  19. #19
    blueelvis's Avatar
    Join Date
    Apr 2014
    Location
    India
    Posts
    969
    • specs System Specs
      • Manufacturer:
        Toshiba
      • CPU:
        Intel Core i5 @ 2.4 GHz 2nd Generation
      • Memory:
        8 GB @ 1600MHz Dual Channel B)
      • Graphics:
        Intel HD 3000 B)
      • Hard Drives:
        Hitachi 1TB 7200 RPM & WD 500 GB
      • Cooling:
        There is some fan inside but it keeps whirring <_<
      • Display:
        1366x768
      • Operating System:
        Windows 8.1 Embedded Industry Pro

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    Quote Originally Posted by writhziden View Post
    This problem should now be resolved in the official update: 2.16.7

    Let me know if you encounter further bugs with the latest version.
    So, what was the problem with the App?

    I will test them soon and report them back to you. Also, as soon as I opened the app right now, I got the update notification that there might be an update. After I opened it again, I got a notification again. This is going on since like 5-6 times now. Any idea what might be happening here?



    Thanks a lot Mike! Now, enjoy the vacation


    -Pranav
    Ever wanted to learn to debug BSODs? PM me now!

    Feel free to PM me in case I haven't replied within 48 Hours ^_^. Anything else? Still feel free to PM me :thumbsup2:

  20. #20
    writhziden's Avatar
    Join Date
    May 2012
    Location
    Colorado
    Posts
    2,328
    • specs System Specs
      • Manufacturer:
        Sony
      • Model Number:
        VPCF232FX/B
      • Motherboard:
        Sony Corporation VAIO
      • CPU:
      • Memory:
        8.00 GB Crucial CT2KIT51264BF1339 DDR3 1333
      • Graphics:
      • Sound Card:
        Realtek High Definition Audio/nVidia High Definition Audio
      • Hard Drives:
        TOSHIBA MK5061GSY 500 GB (465 GB actual)
      • Case:
        Laptop black matte case with backlit keyboard
      • Cooling:
        Air cooling via fan and heat exchanger heatsink
      • Display:
        Laptop display
      • Operating System:
        Windows 7 Home Premium 64 Bit

    Re: SysnativeBSODProcessingApp Crashing on Certain Set of Dump Files

    Quote Originally Posted by blueelvis View Post
    So, what was the problem with the App?

    I will test them soon and report them back to you. Also, as soon as I opened the app right now, I got the update notification that there might be an update. After I opened it again, I got a notification again. This is going on since like 5-6 times now. Any idea what might be happening here?



    Thanks a lot Mike! Now, enjoy the vacation


    -Pranav
    The problem was that I was reading 10 lines in advance to find the Baseboard information you wanted. That resulted in reading beyond the end of the file at times.


    As to the notification of the update occurring multiple times, that is due to one of three things:
    1. A DNS issue on your end due to your ISP.
    2. A poor internet connection on your end.
    3. The server being down, resulting in your system not being able to check the current version of the apps
    I am only a volunteer helping users on the forums. Please wait 72 hours before double posting or PMing for help. I appreciate your patience. :-}

Similar Threads

  1. Question about OS listed in dump files
    By usasma in forum BSOD, Crashes, Kernel Debugging
    Replies: 2
    Last Post: 05-20-2013, 05:03 AM
  2. Windows BSOD on wakeup - can't find dump files
    By ds99jove in forum BSOD, Crashes, Kernel Debugging
    Replies: 3
    Last Post: 12-05-2012, 11:51 AM
  3. BSODs but no Dump Files?
    By jcgriff2 in forum BSOD Kernel Dump Analysis Debugging Information
    Replies: 6
    Last Post: 09-28-2012, 06:11 AM
  4. BSODs but no Dump Files?
    By jcgriff2 in forum BSOD Kernel Dump Analysis Debugging Information
    Replies: 6
    Last Post: 09-28-2012, 06:11 AM
  5. Is there anyway to fix corrupted / broken mini dump files.
    By Shintaro in forum BSOD, Crashes, Kernel Debugging
    Replies: 2
    Last Post: 07-23-2012, 09:55 AM

Log in

Log in