1. #1

    BSODS out of no where - Windows 8.1 x64

    windows 8.1 - fx-6300 , 8gb ram. m5a97 r.2 MB

    here's a zip of 2 dumps
    Attached Files Attached Files


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  2. #2

    re: BSODS out of no where - Windows 8.1 x64

    Hi,

    We have two bug checks:

    KMODE_EXCEPTION_NOT_HANDLED (1e)

    This indicates that a kernel-mode program generated an exception which the error handler did not catch.

    -- FAILURE_BUCKET_ID: X64_0x1E_c0000005_nt!KxWaitForLockOwnerShip+12

    SYSTEM_SERVICE_EXCEPTION (3b)

    This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

    This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

    Code:
    1: kd> ln fffff80012ef7140
    (fffff800`12ef712c)   nt!KxWaitForLockOwnerShipWithIrql+0x14   |  (fffff800`12ef7180)   nt!SymCryptMarvin32
    ^^ The exception occurred in nt!KxWaitForLockOwnerShipWithIrql, very similar to our 0x1E.



    1. AODDriver2.sys is listed and loaded which is AMD Overdrive; also in EasyTune6 for Gigabyte motherboard. Known BSOD issues in Win7, so please uninstall ASAP. If you cannot find to uninstall, let's rename the driver.

    Location: C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys

    ^^ Rename from .sys to .old, restart.

    2. Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you have already experimented with the latest video card driver and many previous versions, please give the beta driver for your card a try.

    Regards,

    Patrick

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