1. #1

    Blue Screen Dump File

    Hi this post is for usasma.

    Got first BSOD in 3 days today. I uploaded the crash file. Can you just check to see if it was caused by the wireless usb adapter or if there's another issue we should take care of.

    Thanks! :)
    Last edited by jcgriff2; 07-16-2017 at 04:25 PM.


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  2. #2

    Join Date
    Feb 2012
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    Re: Blue Screen Dump File

    Thanks for coming over - I really do appreciate it!

    The memory dump doesn't blame anything in particular.
    Try running Driver Verifier according to these directions: http://www.carrona.org/verifier.html

    Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

    The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
    3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
    Code:
    
    amd_sata.sys  Fri Mar 04 15:45:41 2011 (4D714F75)
    amd_xata.sys  Fri Mar 04 15:45:44 2011 (4D714F78)
    amdxata.sys   Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    MpFilter.sys  Wed Apr 06 16:07:29 2011 (4D9CC801)
    netr28ux.sys  Fri Sep 09 02:42:04 2011 (4E69B53C)
    GUKBFLTR.sys  Fri Feb 05 00:40:35 2010 (4B6BAF53)
    asmtxhci.sys  Wed Feb 23 21:25:47 2011 (4D65C1AB)
    atikmpag.sys  Thu Mar 08 22:58:02 2012 (4F597FCA)
    Rt64win7.sys  Thu Apr 21 14:15:33 2011 (4DB07445)
    atikmdag.sys  Thu Mar 08 23:04:49 2012 (4F598161)
    AtihdW76.sys  Tue Dec 06 04:14:25 2011 (4EDDDCF1)
    ssadmdm.sys   Thu May 12 09:08:36 2011 (4DCBDBD4)
    ssadcm.sys    Thu May 12 09:09:45 2011 (4DCBDC19)
    ssadmdfl.sys  Thu May 12 09:08:26 2011 (4DCBDBCA)
    MpNWMon.sys   Wed Apr 06 16:07:23 2011 (4D9CC7FB)
    ssadserd.sys  Thu May 12 09:09:54 2011 (4DCBDC22)
    ssadbus.sys   Thu May 12 09:06:54 2011 (4DCBDB6E)
    ssadwh.sys    Thu May 12 09:06:44 2011 (4DCBDB64)
    MS1Filter.sys Mon Nov 29 20:04:44 2010 (4CF44DAC)
    lvbflt64.sys  Wed Jan 18 01:39:53 2012 (4F166939)
    lvrs64.sys    Wed Jan 18 01:40:36 2012 (4F166964)
    RTKVHD64.sys  Tue Nov 23 05:14:08 2010 (4CEB93F0)
    asmthub3.sys  Wed Feb 23 21:25:56 2011 (4D65C1B4)
    lvuvc64.sys   Wed Jan 18 01:41:08 2012 (4F166984)
    
    http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
    http://www.carrona.org/drivers/driver.php?id=ssadmdm.sys
    http://www.carrona.org/drivers/driver.php?id=ssadcm.sys
    http://www.carrona.org/drivers/driver.php?id=ssadmdfl.sys
    http://www.carrona.org/drivers/driver.php?id=MpNWMon.sys
    http://www.carrona.org/drivers/driver.php?id=ssadbus.sys
    http://www.carrona.org/drivers/driver.php?id=ssadwh.sys
    http://www.carrona.org/drivers/driver.php?id=MS1Filter.sys
    http://www.carrona.org/drivers/driver.php?id=lvbflt64.sys
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys

    BSOD BUGCHECK SUMMARY
    Code:
    
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\040612-15437-01.dmp]
    Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
    Debug session time: Fri Apr  6 12:11:49.620 2012 (UTC - 4:00)
    System Uptime: 1 days 19:25:53.446
    Probably caused by : ntkrnlmp.exe ( nt!KiProcessExpiredTimerList+103 )
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID:  X64_0xA_nt!KiProcessExpiredTimerList+103
    Bugcheck code 0000000A
    Arguments 00000000`401b0033 00000000`00000002 00000000`00000000 fffff800`02edc943
    BiosVersion = 0901
    BiosReleaseDate = 11/24/2011
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
      
      

  3. #3

    Re: Blue Screen Dump File

    Im running the verifier right now and waiting for it to crash. But i was wondering on your BSOD Bugcheck Summary it says "
    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT" but i'm not using vista..?

  4. #4
    jcgriff2's Avatar
    Join Date
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    Location
    New Jersey Shore
    Posts
    16,165
    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: Blue Screen Dump File

    Vista and Windows 7 share the NT6 build.

    Seeing "Vista" in W7 dumps is completely normal.

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
    Sysnative Hex-Decimal-UNIX Date Conversion

    Has Sysnative Forums helped you?
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  5. #5

    Re: Blue Screen Dump File

    I had the verifier running since yesterday and today it fianlly crashed but it was odd, it crashed because I turned my computer on from sleep mode and my keyboard wasn't on for some reason (which has happened a lot before) and i unplugged it from the back of my computer and as soon as i plugged it back in, it crashed. I'm not sure if it's relevant but i just thought I'd mention it. I turned off the verifier now and here's the dump file.Attachment 182
    Last edited by jcgriff2; 07-16-2017 at 05:32 PM.

  6. #6
    jcgriff2's Avatar
    Join Date
    Feb 2012
    Location
    New Jersey Shore
    Posts
    16,165
    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: Blue Screen Dump File

    Hi -

    The dump named Dritek 64-bit PS/2 Keyboard Filter Driver -
    Code:
      
    GUKBFLTR.sys  Fri Feb 05 00:40:35 2010 (4B6BAF53)
    The driver needs to be updated - http://www.dritek.com.tw/tech_support_en.htm

    Try that site, for some reason, I am unable to reach it.

    Regards. . .

    jcgriff2

    `

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
    Sysnative Hex-Decimal-UNIX Date Conversion

    Has Sysnative Forums helped you?
    Please consider donating to help support the forum.
    Thank You!

    Microsoft MVP 2009-2015
    Windows Insider MVP 2018 - Present

  7. #7

    Re: Blue Screen Dump File

    I'm actually also unable to reach it. Anywhere else i could find that driver?

  8. #8
    Wrench97's Avatar
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    Re: Blue Screen Dump File

    What brand Keyboard are you using?
    Looks like Dritek makes them for Acer, Gateway, Lenovo among others.

  9. #9

    Re: Blue Screen Dump File


  10. #10

    Re: Blue Screen Dump File

    I have a Tt eSports Challanger Gaming Keyboard


  11. #11
    Wrench97's Avatar
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    Re: Blue Screen Dump File


  12. #12

    Join Date
    Mar 2012
    Posts
    469

    Re: Blue Screen Dump File

    If you cannot find an update for the drivers, try uninstalling the drivers for the keyboard and see if your system stabilizes. You will not be able to utilize the advanced functions of the keyboard like macro keys and whatnot, but typical keyboard usage will still function normally.

    They do have an updated driver, straight from the TT Esports website: http://usa.ttesports.com/download_FAQ.aspx

    Anyways, I dumped the raw stack on the crashdump and I see what's most certainly stack overflow occurring here. Modules that looked to be involved were your ATI video drivers and your AMD motherboard chipset's SATA drivers (amd_sata.sys). All your motherboard drivers look pretty out of date, including your BIOS, so you will want to go to the page listed
    here and update any existing drivers you have on your system (chipset, sata, BIOS, etc.). Please make sure your system is relatively stable when updating your BIOS by closing any and all applications before running it. If your system crashes during BIOS flash update, there's the potential you may brick your motherboard. It's recommended you proceed with the driver updates before updating your BIOS unless the updates for the drivers somehow manages to make things worse (doubtful).

    Analysts:

    Dumped raw stack. 3rd-party drivers are highlighted:

    Code:
    4: kd> !thread
    GetPointerFromAddress: unable to read from fffff80003103000
    THREAD fffffa801130bb60  Cid 150c.10ac  Teb: 000000007efdb000 Win32Thread: fffff900c3547c20 RUNNING on processor 4
    Not impersonating
    GetUlongFromAddress: unable to read from fffff80003042ba4
    Owning Process            fffffa80112558a0       Image:         chrome.exe
    Attached Process          N/A            Image:         N/A
    fffff78000000000: Unable to get shared data
    Wait Start TickCount      10006620     
    Context Switch Count      456285         IdealProcessor: 5                 LargeStack
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.
    UserTime                  00:00:00.000
    KernelTime                00:00:00.000
    Win32 Start Address 0x0000000000c640ea
    Stack Init fffff88008b0ac70 Current fffff88008b0a960
    Base fffff88008b0b000 Limit fffff88008b02000 Call 0
    Priority 8 BasePriority 8 UnusualBoost 0 ForegroundBoost 0 IoPriority 2 PagePriority 5
    Child-SP          RetAddr           : Args to Child                                                           : Call Site
    fffff880`03062538 fffff800`02ed12e9 : 00000000`0000000a 00000000`401b0033 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`03062540 fffff800`02ecff60 : 00000000`00000000 fffff800`02f20306 fffffa80`1066bc60 00000000`401b0008 : nt!KiBugCheckDispatch+0x69
    fffff880`03062680 fffff800`02edc943 : fffffa80`0d4ccc20 fffffa80`1034c3b0 fffffa80`1034c3b0 00000000`00000102 : nt!KiPageFault+0x260 (TrapFrame @ fffff880`03062680)
    fffff880`03062810 fffff800`02edc7ee : 0000016c`09ea8fac fffff880`03062e88 00000000`0098b05c fffff880`009b6108 : nt!KiProcessExpiredTimerList+0x103
    fffff880`03062e60 fffff800`02edc5d7 : fffff880`009b31c1 fffffa80`0098b05c fffffa80`0e9c7d40 00000000`0000005c : nt!KiTimerExpiration+0x1be
    fffff880`03062f00 fffff800`02ed4f15 : 070c0105`0a010508 fffffa80`1130bb60 00000000`00000000 fffff880`04809588 : nt!KiRetireDpcList+0x277
    fffff880`03062fb0 fffff800`02ed4d2c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxRetireDpcList+0x5 (TrapFrame @ fffff880`03062e70)
    fffff880`08b0aaa0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue
    
    4: kd> dps fffff88008b02000 fffff88008b0b000     < Stack ranges, remember stacks grow backwards so have Limit as start and Base as end.
    fffff880`08b02000  7f72918a`52fd72f2
    fffff880`08b02008  38fcad5a`47b65c5f
    fffff880`08b02010  edc41d33`c27fc772
    fffff880`08b02018  b04978f2`bd087bf3
    fffff880`08b02020  0acdeef3`10769e5b
    fffff880`08b02028  ecc3336a`d619dd20
    fffff880`08b02030  fe40c826`d96e91b3
    fffff880`08b02038  e2b3ced0`bef5d832
    fffff880`08b02040  835ed2b7`64fc7bfe
    fffff880`08b02048  bf36aace`c6bd7b30               < all of this is trash. Notice it fills up the stack all the way to the limit. 
    fffff880`08b02050  4f5ffce7`4c7bf54b
    fffff880`08b02058  1568eedf`eb5f9563
    fffff880`08b02060  cd1faf91`35bc0eac
    fffff880`08b02068  67f4bc37`3b47fa35
    fffff880`08b02070  7dd9d3d8`3ea8db41
    fffff880`08b02078  afbf5c6f`fb248d73
    fffff880`08b02080  dad6bc8c`c6ca6f50
    fffff880`08b02088  e3b3fc23`47dfb4e2
    fffff880`08b02090  9a0599fc`7eb7bfb6
    fffff880`08b02098  959f946d`7dfafb5f
    fffff880`08b020a0  9760f4f0`49cdeaa7
    fffff880`08b020a8  330ccbf5`acfabfec
    fffff880`08b020b0  d2de0e40`cd2e351e
    fffff880`08b020b8  8db29662`4e197bb3
    
    ...
    
    
    fffff880`08b086d8  fffff880`00e523dbUnable to load image amd_sata.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for amd_sata.sys
    *** ERROR: Module load completed but symbols could not be loaded for amd_sata.sys
     amd_sata+0xd3db
    
    ...
    
    fffff880`08b08d38  fffff880`010988fdUnable to load image amd_xata.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for amd_xata.sys
    *** ERROR: Module load completed but symbols could not be loaded for amd_xata.sys
     amd_xata+0x18fd
    
    ...
    
    fffff880`08b098e8  fffff880`04d08f0bUnable to load image atikmdag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x413f0b
    
    ...
    I tried dumping the stack using dc to see if the trash had any strings in it that could clue into cause but it all just looks like data. I cannot ascertain what it is right now. I could try and align it to see fi that will work, or try and see if it's code by disassembling it, but I feel it may not be worth the effort, given that this is a minidump, and therefore I could be running into a wall regardless.
    Last edited by Vir Gnarus; 04-09-2012 at 10:10 AM.

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