1. #1

    Question BSOD random / windows Embedded & 2003 Server

    Hello,

    My machines encounter quite random BSODs in the day (Os Windows Embedded Standard 2010 SP1).

    These same machines are connected to a Windows server 2003 SP2 which, strangely, also meets BSODs.
    The analysis of the mini dump recovered does not give anything conclusive (problem of "symbols" apparently).

    With the help of these dump, could someone help me?

    Embedded Dump
    Dump 2003 Server
    Attached Files Attached Files
    Last edited by jcgriff2; 09-16-2018 at 04:44 PM. Reason: Attached Zips


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  2. #2
    jcgriff2's Avatar
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    Re: BSOD random / windows Embedded & 2003 Server

    Hi. . .

    The bugcheck on the Embedded Windows system was 0x8e (0x4,,,) for all 4 dumps. 0x8e = kernel mode exception (error) was not handled. The exception code is the first parameter inside the parenthesis of the bugcheck; in this case - 0x4. A 0x4 exception code is interpreted as "no such interface supported". So, a kernel mode exception was detected that Windows was unable to handle because the interface was not supported.

    That is as much as the dump will tell us. It does not and cannot tell us what interface it is referring to.

    Can you run Driver Verifier on the embedded system?

    Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 + Vista

    Driver Verifier stresses and tests all 3rd party drivers looking for improper behavior. If a violation is detected, Driver Verifier will force a BSOD and if caused by a 3rd party driver (versus hardware failure), will name it (the rogue driver).

    Has any hardware or software changed recently on the embedded system?

    As for the Server 2003 dumps - I come up with symbol errors and dump corruption. The symbol errors are not surprising because Server 2003 is no longer supported by Microsoft. There is not much more that I can say regarding the Server 2003 dumps. A summary of the processing by Windbg is below.

    Regards. . .

    jcgriff2


    EMBEDDED SYSTEM WINDBG DUMP PROCESSING SUMMARY
    Code:
    
    Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\091118-12558-01.dmp]
    Built by: 7601.23418.x86fre.win7sp1_ldr.160408-2045
    Debug session time: Tue Sep 11 06:57:21.863 2018 (UTC - 4:00)
    System Uptime: 0 days 0:04:41.073
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    DEFAULT_BUCKET_ID:  BAD_STACK_0x8E
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  mssecsvc.exe
    FAILURE_BUCKET_ID:  BAD_STACK_0x8E
    Bugcheck code 1000008E
    Arguments 80000004 ffdff2a5 93590d48 00000000
    BiosVersion = 8GKT200
    BiosReleaseDate = 06/20/2016
    SystemManufacturer = TOSHIBA
    SystemProductName = 4810E60
    MaxSpeed:     2200
    CurrentSpeed: 2194
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\091018-13197-01.dmp]
    Built by: 7601.23418.x86fre.win7sp1_ldr.160408-2045
    Debug session time: Sun Aug 26 09:59:43.242 2018 (UTC - 4:00)
    System Uptime: 0 days 0:03:38.204
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    DEFAULT_BUCKET_ID:  BAD_STACK_0x8E
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  mssecsvc.exe
    FAILURE_BUCKET_ID:  BAD_STACK_0x8E
    Bugcheck code 1000008E
    Arguments 80000004 ffdff2a5 abc4fd48 00000000
    BiosVersion = 8GKT200
    BiosReleaseDate = 06/20/2016
    SystemManufacturer = TOSHIBA
    SystemProductName = 4810E60
    MaxSpeed:     2200
    CurrentSpeed: 2194
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\091118-13650-01.dmp]
    Built by: 7601.23418.x86fre.win7sp1_ldr.160408-2045
    Debug session time: Mon Sep 10 13:36:41.187 2018 (UTC - 4:00)
    System Uptime: 0 days 1:47:44.466
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    DEFAULT_BUCKET_ID:  BAD_STACK_0x8E
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  PCSVC.exe
    FAILURE_BUCKET_ID:  BAD_STACK_0x8E
    Bugcheck code 1000008E
    Arguments 80000004 ffdff2a5 a8ccbd48 00000000
    BiosVersion = 8GKT200
    BiosReleaseDate = 06/20/2016
    SystemManufacturer = TOSHIBA
    SystemProductName = 4810E60
    MaxSpeed:     2200
    CurrentSpeed: 2194
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\091118-13041-01.dmp]
    Built by: 7601.23418.x86fre.win7sp1_ldr.160408-2045
    Debug session time: Tue Sep 11 06:44:06.472 2018 (UTC - 4:00)
    System Uptime: 0 days 0:42:36.502
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    DEFAULT_BUCKET_ID:  BAD_STACK_0x8E
    BUGCHECK_STR:  0x8E
    PROCESS_NAME:  PCSVC.exe
    FAILURE_BUCKET_ID:  BAD_STACK_0x8E
    Bugcheck code 1000008E
    Arguments 80000004 ffdff2a5 81dc3d48 00000000
    BiosVersion = 8GKT200
    BiosReleaseDate = 06/20/2016
    SystemManufacturer = TOSHIBA
    SystemProductName = 4810E60
    MaxSpeed:     2200
    CurrentSpeed: 2194
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    



    WINDOWS SERVER 2003 WINDBG PROCESSING SUMMARY
    Code:
    
    Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\Mini091018-01.dmp]
    Debug session time: Mon Sep 10 11:46:42.301 2018 (UTC - 4:00)
    System Uptime: 0 days 8:44:00.406
    BugCheck D1, {4, d0000002, 1, f7835ff7}
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BUGCHECK_STR:  0xD1
    DEFAULT_BUCKET_ID:  CORRUPT_MODULELIST_0xD1
    FAILURE_BUCKET_ID:  CORRUPT_MODULELIST_0xD1
    Bugcheck code 000000D1
    Arguments 00000004 d0000002 00000001 f7835ff7
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\Mini083018-01.dmp]
    Debug session time: Thu Aug 30 18:22:15.025 2018 (UTC - 4:00)
    System Uptime: 0 days 23:00:22.312
    BugCheck D1, {4, d0000002, 1, f7835ff7}
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BUGCHECK_STR:  0xD1
    DEFAULT_BUCKET_ID:  CORRUPT_MODULELIST_0xD1
    FAILURE_BUCKET_ID:  CORRUPT_MODULELIST_0xD1
    Bugcheck code 000000D1
    Arguments 00000004 d0000002 00000001 f7835ff7
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\Mini091218-01.dmp]
    Debug session time: Wed Sep 12 04:54:32.685 2018 (UTC - 4:00)
    System Uptime: 0 days 9:37:59.734
    BugCheck D1, {4, d0000002, 1, f7835ff7}
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BUGCHECK_STR:  0xD1
    DEFAULT_BUCKET_ID:  CORRUPT_MODULELIST_0xD1
    FAILURE_BUCKET_ID:  CORRUPT_MODULELIST_0xD1
    Bugcheck code 000000D1
    Arguments 00000004 d0000002 00000001 f7835ff7
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\Mini081018-01.dmp]
    Debug session time: Fri Aug 10 04:15:19.385 2018 (UTC - 4:00)
    System Uptime: 0 days 0:10:24.406
    BugCheck D1, {4, d0000002, 0, b8480496}
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BUGCHECK_STR:  0xD1
    DEFAULT_BUCKET_ID:  CORRUPT_MODULELIST_0xD1
    FAILURE_BUCKET_ID:  CORRUPT_MODULELIST_0xD1
    Bugcheck code 000000D1
    Arguments 00000004 d0000002 00000000 b8480496
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\Mini080418-02.dmp]
    Debug session time: Sat Aug  4 03:55:10.747 2018 (UTC - 4:00)
    System Uptime: 0 days 0:14:24.671
    BugCheck D1, {4, d0000002, 0, b8476496}
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BUGCHECK_STR:  0xD1
    DEFAULT_BUCKET_ID:  CORRUPT_MODULELIST_0xD1
    FAILURE_BUCKET_ID:  CORRUPT_MODULELIST_0xD1
    Bugcheck code 000000D1
    Arguments 00000004 d0000002 00000000 b8476496
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\Mini080418-01.dmp]
    Debug session time: Sat Aug  4 03:36:38.998 2018 (UTC - 4:00)
    System Uptime: 0 days 0:34:55.234
    BugCheck D1, {4, d0000002, 0, b8458496}
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    BUGCHECK_STR:  0xD1
    DEFAULT_BUCKET_ID:  CORRUPT_MODULELIST_0xD1
    FAILURE_BUCKET_ID:  CORRUPT_MODULELIST_0xD1
    Bugcheck code 000000D1
    Arguments 00000004 d0000002 00000000 b8458496
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
    
    Last edited by jcgriff2; 09-16-2018 at 05:13 PM.

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