1. #1

    BSOD - Driver Power State -> Help Requested

    Hi

    Any help would be appreciated. System BSOD upon coming out of sleep state. Usually 1 min after logging back in. Has been happening for about 2 weeks consistently.

    Zip file attached. Answers inline below. Whocrashed message below as well

    Thanks
    On Tue 5/15/2018 6:23:08 PM your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\Minidump\051518-83765-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x175930)
    Bugcheck code: 0x9F (0x3, 0xFFFFD085BB9D72C0, 0xFFFFF8027427DA30, 0xFFFFD085BB873A80)
    Error: DRIVER_POWER_STATE_FAILURE
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.
    This is likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Tue 5/15/2018 6:23:08 PM your computer crashed or a problem was reported
    crash dump file: C:\WINDOWS\MEMORY.DMP
    This was probably caused by the following module: ntkrnlmp.exe (nt!ObIsKernelHandle+0xF77)
    Bugcheck code: 0x9F (0x3, 0xFFFFD085BB9D72C0, 0xFFFFF8027427DA30, 0xFFFFD085BB873A80)
    Error: DRIVER_POWER_STATE_FAILURE
    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.
    This is likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


    · OS - Windows 10, 8.1, 8, 7, Vista ?
    10

    · x86 (32-bit) or x64 ?
    x64

    · What was original installed OS on system?
    8

    · Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
    retail

    · Age of system (hardware)
    10+ upgrades over time

    · Age of OS installation - have you re-installed the OS?
    4-5 yrs

    · CPU
    xeon 5675

    · Video Card
    gtx670

    · MotherBoard - (if NOT a laptop)
    x58 sabertooth

    · Power Supply - brand & wattage (if laptop, skip this one)
    cooler master i600 - 600w

    · System Manufacturer
    custom

    · Exact model number (if laptop, check label on bottom)
    custom


    · Laptop or Desktop?
    desktop
    Attached Files Attached Files


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  2. #2
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    8,575
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: BSOD - Driver Power State -> Help Requested

    Hello and welcome! It appears that the crashes are caused by your XBOX 360 Wireless Controller. Please stop using it for a while to test and report back. You could also check if there's a new driver version available.
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

  3. #3

    Re: BSOD - Driver Power State -> Help Requested

    Thank You for pinpointing the issue.

    i have a Nvidia Shield Controller which is recognized as a X360 controller.

    Once you put me on the controller i was able to look up more information. Turns out it is a known issue with the Microsoft x360 driver and they have not released an update nor does it seem likely that they will

    Solution is to unplug the controller before waking from sleep

    Nvidia shield controller causing BSOD after waking pc up from sleep : theNvidiaShield
    https://forums.geforce.com/default/t...ndows-10-bsod/

  4. #4
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    8,575
    • specs System Specs
      • Motherboard:
        ASUS MAXIMUS ROG HERO X
      • CPU:
        Intel Core i7-8700K 3.7GHz
      • Memory:
        Crucial 2x8GB DDR4 2666 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 960 Evo 256GB NVME PCIe
      • Power Supply:
        Corsair HX 750W 80+ Platinum
      • Case:
        Fractal Design Define R6
      • Cooling:
        Noctua NH-D14
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1803 x64

    Re: BSOD - Driver Power State -> Help Requested

    Thanks for letting me know!
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.

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