1. #1

    BSOD on XP machine

    Hi all,

    I am getting an BSOD on my Windows XP machine. I hope someone can help me out. I attached a dump.
    If you need more information, let me know and I provide.

    dump uploaded: MEGA



    Regards


    • Ad Bot

      advertising
      Beep.

        
       

  2. #2
    x BlueRobot's Avatar
    Join Date
    May 2013
    Location
    Minkowski Space
    Posts
    1,872

    Re: BSOD on XP machine

    I'll take a look at the dump file for you, meanwhile, could you please ensure that you follow these posting instructions - Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista

    Out of curiosity, why are you still running Windows XP? From a security standpoint, Windows XP is a vulnerable operating system, all security updates have ceased and therefore any exploits will not be patched by Microsoft.
    Machines Can Think

    We don't make mistakes; we just have happy accidents.

  3. #3

    Re: BSOD on XP machine

    Thank you. I tried with nirsoft bsod. But couldnt find anything. Hope you have other tools to find it.

    I will collect more information with the tool that you linked and answer the questions. Will do that in the next 24h.

    I have a software running on it. It does not work on windows 7 or 10. Only on XP.

  4. #4
    Tekno Venus's Avatar
    Join Date
    Jul 2012
    Location
    UK
    Age
    20
    Posts
    5,911
    • specs System Specs
      • Manufacturer:
        Custom Built
      • Motherboard:
        ASUS Z170I ITX
      • CPU:
        Intel Core i7 6700K
      • Memory:
        16GB DDR4
      • Hard Drives:
        500GB Samsung 850 EVO, 2TB Seagate HDD
      • Power Supply:
        450W Corsair SFX
      • Case:
        Silverstone SG13 ITX
      • Cooling:
        Corsair H60i
      • Display:
        Dell U2715H - 2160x1440 27 inch
      • Operating System:
        Windows 10 Pro x64

    Re: BSOD on XP machine

    Quote Originally Posted by x BlueRobot View Post
    I'll take a look at the dump file for you, meanwhile, could you please ensure that you follow these posting instructions - Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista

    Out of curiosity, why are you still running Windows XP? From a security standpoint, Windows XP is a vulnerable operating system, all security updates have ceased and therefore any exploits will not be patched by Microsoft.
    The BSOD posting app only supports Vista and newer.

    For XP, there is a version here: http://www.sysnative.com/apps/old_BS..._Sysnative.exe, but it can gather much less info.
    x BlueRobot says thanks for this.


  5. #5

    Re: BSOD on XP machine

    Thanks for the XP link. Will use that.

    I will do the memory test as well. Also I have the page file on manual. Will put it on automatically.

    Getting BSOD every couple of hours.

  6. #6
    x BlueRobot's Avatar
    Join Date
    May 2013
    Location
    Minkowski Space
    Posts
    1,872

    Re: BSOD on XP machine

    Code:
    kd> !sym noisy
    noisy mode - symbol prompts on
    WinDbg appears to having difficulty finding the symbols required for debugging, likely because Windows XP isn't supported by Microsoft anymore.

    Code:
    kd> .reload
    SYMSRV:  BYINDEX: 0x8B
             C:\ProgramData\dbg\sym
             ntoskrnl.exe
             41107FAA22a000
    SYMSRV:  UNC: C:\ProgramData\dbg\sym\ntoskrnl.exe\41107FAA22a000\ntoskrnl.exe - path not found
    SYMSRV:  UNC: C:\ProgramData\dbg\sym\ntoskrnl.exe\41107FAA22a000\ntoskrnl.ex_ - path not found
    SYMSRV:  UNC: C:\ProgramData\dbg\sym\ntoskrnl.exe\41107FAA22a000\file.ptr - path not found
    SYMSRV:  RESULT: 0x80070003
    SYMSRV:  BYINDEX: 0x8C
             C:\ProgramData\dbg\sym*https://msdl.microsoft.com/download/symbols
             ntoskrnl.exe
             41107FAA22a000
    SYMSRV:  UNC: C:\ProgramData\dbg\sym\ntoskrnl.exe\41107FAA22a000\ntoskrnl.exe - path not found
    SYMSRV:  UNC: C:\ProgramData\dbg\sym\ntoskrnl.exe\41107FAA22a000\ntoskrnl.ex_ - path not found
    SYMSRV:  UNC: C:\ProgramData\dbg\sym\ntoskrnl.exe\41107FAA22a000\file.ptr - path not found
    SYMSRV:  HTTPGET: /download/symbols/ntoskrnl.exe/41107FAA22a000/ntoskrnl.exe
    SYMSRV:  HttpQueryInfo: 80190194 - HTTP_STATUS_NOT_FOUND
    SYMSRV:  HTTPGET: /download/symbols/ntoskrnl.exe/41107FAA22a000/ntoskrnl.ex_
    SYMSRV:  HttpQueryInfo: 80190194 - HTTP_STATUS_NOT_FOUND
    SYMSRV:  HTTPGET: /download/symbols/ntoskrnl.exe/41107FAA22a000/file.ptr
    SYMSRV:  HttpQueryInfo: 80190194 - HTTP_STATUS_NOT_FOUND
    SYMSRV:  RESULT: 0x80190194
    SYMSRV:  BYINDEX: 0x8D
             C:\ProgramData\dbg\sym
             ntkrnlup.exe
             41107FAA22a000
    SYMSRV:  UNC: C:\ProgramData\dbg\sym\ntkrnlup.exe\41107FAA22a000\ntkrnlup.exe - path not found
    SYMSRV:  UNC: C:\ProgramData\dbg\sym\ntkrnlup.exe\41107FAA22a000\ntkrnlup.ex_ - path not found
    SYMSRV:  UNC: C:\ProgramData\dbg\sym\ntkrnlup.exe\41107FAA22a000\file.ptr - path not found
    SYMSRV:  RESULT: 0x80070003
    Code:
    kd> .symfix
    DBGHELP: Symbol Search Path: cache*;SRV*https://msdl.microsoft.com/download/symbols
    DBGENG:  ntoskrnl.exe - Partial symbol image load missing image info
    DBGHELP: No header for ntoskrnl.exe.  Searching for dbg file
    DBGHELP: .\ntoskrnl.dbg - file not found
    DBGHELP: .\exe\ntoskrnl.dbg - path not found
    DBGHELP: .\symbols\exe\ntoskrnl.dbg - path not found
    DBGHELP: ntoskrnl.exe missing debug info.  Searching for pdb anyway
    DBGHELP: Can't use symbol server for ntoskrnl.pdb - no header information available
    DBGHELP: ntoskrnl.pdb - file not found
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    DBGHELP: nt - no symbols loaded
    If you could provide us with the other information, then we can have a look into which drivers are possibly outdated. Have you experienced any hardware problems recently?
    Machines Can Think

    We don't make mistakes; we just have happy accidents.

  7. #7

    Re: BSOD on XP machine

    Yes. Harddisk problem. But I did a clone of the disk. No more errors.

    but the BSOD started to happen before I cloned the drive.

    I did not attach any new usb devices or monitor to it. All the same.

  8. #8

    Re: BSOD on XP machine

    Just to make sure. I have to run the memory diagnostic and the pagefile put to automatic. Correct?

    edit: driver verifier is not compatible with XP. Any other link or should I skip it?

  9. #9
    x BlueRobot's Avatar
    Join Date
    May 2013
    Location
    Minkowski Space
    Posts
    1,872

    Re: BSOD on XP machine

    Have you ran the tool provided by Tekno?

    What were the results of the memory diagnostic? What was the problem with the hard drive?
    Machines Can Think

    We don't make mistakes; we just have happy accidents.

  10. #10

    Re: BSOD on XP machine

    I will run it tomorrow. I dont have access to it right now. I will give you the output in a zip within 24H.

    Will also give you the results of the memory within 24H.

    Hard drive sector were broken. I thought the BSOD was coming from that. So i cloned it.

    i did not do a checkdisk or sf scannow. Should I do that. Or is it better to give you the results and then we proceed further?

  11. #11
    x BlueRobot's Avatar
    Join Date
    May 2013
    Location
    Minkowski Space
    Posts
    1,872

    Re: BSOD on XP machine

    Please proceed with check disk and SFC, they may provide us with some useful information.
    Machines Can Think

    We don't make mistakes; we just have happy accidents.

  12. #12

    Re: BSOD on XP machine

    I finally had access to the pc and I did run the tool. Is it possible to send you the logs by PM? Just to keep some information private as it is.
    Ofcourse we go further on the forum, so other people can read and benefit from it.

    I did a sfc /scannow. It scanned the XP machine and nothing got replaced, because it did not tell me to insert the XP cd. Right?
    I did a chkdsk /f. Nothing on the screen showed errors.
    I did a chkdsk /r. Nothing on the screen showed errors.
    I did a memory check. No errors.
    I did check the harddisk with harddisk senintel pro. It showed PERFECT. So not a single bad sector.

  13. #13
    x BlueRobot's Avatar
    Join Date
    May 2013
    Location
    Minkowski Space
    Posts
    1,872

    Re: BSOD on XP machine

    Could you please post the logs in a single .zip file please? There won't be any personal information within them.
    Machines Can Think

    We don't make mistakes; we just have happy accidents.

  14. #14

    Re: BSOD on XP machine

    Here you go, in a .zip file.

    MEGA

  15. #15
    x BlueRobot's Avatar
    Join Date
    May 2013
    Location
    Minkowski Space
    Posts
    1,872

    Re: BSOD on XP machine

    Have you been experiencing any issues with your mouse? In the logs, it appears that not all the drivers may have installed correctly for the device.

    Driver Verifier is bundled with all operating systems from Windows 2000, have you tried typing verifier in Command Prompt to open the Driver Verifier Manager? More details can be found here - Driver Verifier | Microsoft Docs
    Machines Can Think

    We don't make mistakes; we just have happy accidents.

  16. #16

    Re: BSOD on XP machine

    No problems with my mouse so far I know.

    1) Do you want me to plug in another mouse and test?
    2) should i run verifier and check for faults? Which driver should i check in particular? so far I know, i select the driver you mention and I restart. If I get a bsod. It's the fault. If not, it will restart automatically. Is that what you want?

  17. #17

    Re: BSOD on XP machine

    I can't edit my previous post.

    Do you want me to run it like this:
    Hidden XP Utility: Verifier

    if yes, what is the driver name that I need to check.

    If not, can you tell me which option you need. For example select:
    create custom settings(for code developers)

  18. #18
    x BlueRobot's Avatar
    Join Date
    May 2013
    Location
    Minkowski Space
    Posts
    1,872

    Re: BSOD on XP machine

    That's the right one, but you'll need to select the custom settings option (code developers), and then select the following (if available):


    1. Special Pool
    2. Force IRQL Checking
    3. Pool Tracking
    4. Deadlock Detection
    5. Miscellaneous Checks


    You'll then need to select all the drivers which aren't related to Microsoft.
    Machines Can Think

    We don't make mistakes; we just have happy accidents.

Similar Threads

  1. BSOD on Older Win7 Machine
    By christrost in forum BSOD, Crashes, Kernel Debugging
    Replies: 4
    Last Post: 12-23-2015, 02:38 PM
  2. Windows 7 machine hangs. No BSOD must power off to reset - Windows 7 x64
    By drdarell in forum BSOD, Crashes, Kernel Debugging
    Replies: 13
    Last Post: 05-18-2015, 09:51 PM
  3. [SOLVED] LOADS of bsod since creation of machine - Windows 7 x64
    By crunk909 in forum BSOD, Crashes, Kernel Debugging
    Replies: 9
    Last Post: 03-19-2014, 04:25 AM
  4. Win7 BSOD -new machine being built
    By jelson in forum BSOD, Crashes, Kernel Debugging
    Replies: 13
    Last Post: 09-07-2013, 06:24 PM
  5. [SOLVED] BSOD Win7 x32 machine while browsing with Chrome
    By mikon in forum BSOD, Crashes, Kernel Debugging
    Replies: 5
    Last Post: 08-20-2013, 05:13 AM

Log in

Log in