1. #1

    Got Black Screen with cursor only, cannot open task manager (ctrl+alt+del)

    Hi. Above are my problem. My laptop use window 7, Toshiba Satellite. In addition, i run chkdsk and the result shows c is dirty. Then try system restore also cannot work because "windows can't check the disk while it's in use". Then try download malwarebyte, run the scan and quarantine the items. Also cannot. And also download the sfcfix and below is the result :

    SFCFix version by niemiro.
    Start time: 2018-03-04 21:50:20.493
    Microsoft Windows 7 Service Pack 1 - x86
    Not using a script file.

    CORRUPT: C:\windows\winsxs\x86_microsoft-windows-autochk_31bf3856ad364e35_6.1.7601.17514_none_e3fb573520033bfa\autochk.exe

    SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
    CBS & SFC total detected corruption count: 1
    CBS & SFC total unimportant corruption count: 0
    CBS & SFC total fixed corruption count: 0
    SURT total detected corruption count: 0
    SURT total unimportant corruption count: 0
    SURT total fixed corruption count: 0
    AutoAnalysis:: directive completed successfully.

    Successfully processed all directives.
    SFCFix version by niemiro has completed.
    Currently storing 0 datablocks.
    Finish time: 2018-03-04 21:51:38.337

    How can I fix my problem?
    For your information, all process mention above run in safe mode as this pc only running in safe mode. Please help. Thanks.

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  2. #2
    x BlueRobot's Avatar
    Join Date
    May 2013
    Minkowski Space

    Re: Got Black Screen with cursor only, cannot open task manager (ctrl+alt+del)

    It seems that you have a number of issues with your system, firstly I would suggest opening a new thread in the security section to remove any malware which seems to be present. The security section can be found here - Malware Removal Posting Instructions
    Machines Can Think

    We don't make mistakes; we just have happy accidents.

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