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  1. #1

    Angry BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    So... this is the fifth forum and the last one Iím going to visit. Iíll explain things a little bit.

    I had some issues with Windows 10. Letís be clear, I donít like almost everything.
    When I tried to boot from my Windows 7 DVD, it just gives me a BSoD with the message:
    Your BIOS is not fully ACPI compliant.
    Then it just says that I need to update my BIOS. Obviously I updated it.

    Specs:
    Asus rog strix GL553VD
    i5-7300HQ
    GTX 1050

    I already tried with an USB. I updated my BIOS, tried to downgrade and upgrade a million times, searched information on every website. Secure boot is disabled, CSM is enabled and my disk is MBR.


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  2. #2

    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    STOP CODE: 0x000000A5

  3. #3
    x BlueRobot's Avatar
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    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    Unfortunately, Stop 0xA5's are difficult to debug, unless you have a checked build of Windows and unfortunately not many people do.

    However, this bugcheck does point to an issue with your BIOS, I assume that you have no access to the files on the computer at all?
    Machines Can Think

    We don't make mistakes; we just have happy accidents.

  4. #4

    Question Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    Quote Originally Posted by x BlueRobot View Post
    Unfortunately, Stop 0xA5's are difficult to debug, unless you have a checked build of Windows and unfortunately not many people do.

    However, this bugcheck does point to an issue with your BIOS, I assume that you have no access to the files on the computer at all?
    1. I have an official Windows 7 Ultimate disk.
    2. I have complete access to my system.

  5. #5
    x BlueRobot's Avatar
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    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    Machines Can Think

    We don't make mistakes; we just have happy accidents.

  6. #6

    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    Do you have Windows 7 Home Premium or Pro installation media available to you? I remember this being a common issue during the Windows 8.1 days, where people would be unable downgrade to Windows 7 as a result of the same error. If you're able to perform the installation with one of the lower versions, you can do any Anytime Upgrade to Ultimate using your Ultimate serial key.

  7. #7

    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    Quote Originally Posted by Zabbix View Post
    Do you have Windows 7 Home Premium or Pro installation media available to you? I remember this being a common issue during the Windows 8.1 days, where people would be unable downgrade to Windows 7 as a result of the same error. If you're able to perform the installation with one of the lower versions, you can do any Anytime Upgrade to Ultimate using your Ultimate serial key.
    Yes I've already tried Home Basic and it didn't work.

  8. #8

    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    Quote Originally Posted by x BlueRobot View Post
    Dropbox - SysnativeFileCollectionApp.zip here it is.

  9. #9
    Sysnative Staff
    BSOD Kernel Dump Analyst
    Contributor
    axe0's Avatar
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    Age
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    • specs System Specs
      • Manufacturer:
        Custom build
      • Motherboard:
        Gigabyte B150-HD3P-CF
      • CPU:
        Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
      • Memory:
        16GB DDR4 Crucial Ballistix Sport LT BLS8G4D240F
      • Graphics:
        Intel(R) HD Graphics 530
      • Sound Card:
        (1) Intel(R) Display Audio (2) Realtek HD Audio
      • Hard Drives:
        Crucial MX200 500GB & 2x Toshiba DT01ACA300
      • Power Supply:
        Corsair RM550x
      • Case:
        Fractal Design Define S
      • Cooling:
        Cooler Master TX3 i
      • Display:
        24" Liyama ProLite XB2483HSU-B2 & 24" Dell Ultrasharp U2414H
      • Operating System:
        Windows 10 Pro

    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    Why is KMSpico present on your system?

  10. #10

    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    Quote Originally Posted by axe0 View Post
    Why is KMSpico present on your system?
    Hmm, because I didn't have any key at the time of formatting the system. Here you go, uninstalled it and found the key.

  11. #11
    Sysnative Staff
    BSOD Kernel Dump Analyst
    Contributor
    axe0's Avatar
    Join Date
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    Location
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    Age
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    Posts
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    • specs System Specs
      • Manufacturer:
        Custom build
      • Motherboard:
        Gigabyte B150-HD3P-CF
      • CPU:
        Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
      • Memory:
        16GB DDR4 Crucial Ballistix Sport LT BLS8G4D240F
      • Graphics:
        Intel(R) HD Graphics 530
      • Sound Card:
        (1) Intel(R) Display Audio (2) Realtek HD Audio
      • Hard Drives:
        Crucial MX200 500GB & 2x Toshiba DT01ACA300
      • Power Supply:
        Corsair RM550x
      • Case:
        Fractal Design Define S
      • Cooling:
        Cooler Master TX3 i
      • Display:
        24" Liyama ProLite XB2483HSU-B2 & 24" Dell Ultrasharp U2414H
      • Operating System:
        Windows 10 Pro

    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    Windows 10 is the original OS that came preinstalled:
    - the laptop has a key in the BIOS
    - the servers of Microsoft have registered the hardware for activation, if you logged in with a microsoft account.

    If using the original install media, the key in the BIOS will be used to activate, else Windows will connect to the servers and activate.

  12. #12

    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    Quote Originally Posted by axe0 View Post
    Windows 10 is the original OS that came preinstalled:
    - the laptop has a key in the BIOS
    - the servers of Microsoft have registered the hardware for activation, if you logged in with a microsoft account.

    If using the original install media, the key in the BIOS will be used to activate, else Windows will connect to the servers and activate.
    I installed Windows 10 Home, thinking it would be activated by itself. SPOILER: Didn't happen I just want to install Windows 7 because I have a lot of trouble with Windows 10

  13. #13

    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    Please someone help

  14. #14
    x BlueRobot's Avatar
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    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    Windows 10 seems to have come preinstalled with that model, therefore it should already be activated for you. Do you have any activation errors? There seems to be a few Windows Update errors in the event log, have you created a new thread here - https://www.sysnative.com/forums/windows-update/

    When does the BSOD occur? Only when you attempt to boot from the DVD?
    Machines Can Think

    We don't make mistakes; we just have happy accidents.

  15. #15

    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    Quote Originally Posted by x BlueRobot View Post
    Windows 10 seems to have come preinstalled with that model, therefore it should already be activated for you. Do you have any activation errors? There seems to be a few Windows Update errors in the event log, have you created a new thread here - https://www.sysnative.com/forums/windows-update/

    When does the BSOD occur? Only when you attempt to boot from the DVD?
    Happens when I boot Windows 7 Ultimate from DVD and USB. It says "Starting Windows", the screen flashes 2 times and the BSoD comes in.
    https://media.discordapp.net/attachm...627&height=469
    Also, both USB and DVD boot on my other computer. I managed to unlock some options on the BIOS:

    "PTID Support, PECI Access Method, Native PCIE Enable, Native ASPM, BDAT ACPI Table Support.
    Other options: Enable ACPI Auto Configuration, Enable Hibernation, ACPI Sleep State, Lock Legacy Resources and S3 Video Repost."
    I just need the configuration so I can boot from Windows 7. Tried also with Home Basic, also didn't worked.

  16. #16
    x BlueRobot's Avatar
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    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    The problem still lies with your BIOS, more specially from the bugcheck parameters, it appears that BIOS failed to enter the ACPI mode and load the DDB table, which I can't seem find any information on. The ACPI specification doesn't appear to be much help either.

    I did notice that you appear to using the latest BIOS version, however, the timestamp is different to the date on the manufacturer's page? Have you tried re-flashing the BIOS with the latest version again?

    Does the laptop still have warranty?
    Machines Can Think

    We don't make mistakes; we just have happy accidents.

  17. #17

    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    Quote Originally Posted by x BlueRobot View Post
    The problem still lies with your BIOS, more specially from the bugcheck parameters, it appears that BIOS failed to enter the ACPI mode and load the DDB table, which I can't seem find any information on. The ACPI specification doesn't appear to be much help either.

    I did notice that you appear to using the latest BIOS version, however, the timestamp is different to the date on the manufacturer's page? Have you tried re-flashing the BIOS with the latest version again?

    Does the laptop still have warranty?
    Yes, I've reflashed it with the BIOS on ASUS page.
    And yes, my laptop still has warranty.

  18. #18
    x BlueRobot's Avatar
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    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    Considering the nature of the problem and that you have attempted to flash the BIOS, then I would contact ASUS and see what they can do, especially since the laptop is under warranty still.
    Machines Can Think

    We don't make mistakes; we just have happy accidents.

  19. #19

    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    Quote Originally Posted by x BlueRobot View Post
    Considering the nature of the problem and that you have attempted to flash the BIOS, then I would contact ASUS and see what they can do, especially since the laptop is under warranty still.
    Ok, how can I contact them?

  20. #20
    x BlueRobot's Avatar
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    Re: BSoD when trying to boot from DVD, the BIOS is not fully ACPI compliant.

    If choose your country of residence from their support page, it will take you to the appropriate ASUS website, the contact details are usually at the bottom of the page.

    Support - ASUS - computer, laptop, tablet, pad, android phone, vga, mb, lcd monitor, notebook
    Machines Can Think

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