1. #1

    [10v1709b16299 x64] BSOD when using two monitors

    Hello all,

    I am facing issue as I am using two monitor at same time to extend the screen.
    I didn't have this Issue before, but I am not exactly sure what caused this issue. I am assuming windows 10, because I don't recall
    having this sort of problem in previous windows.

    I tried different versions of my video card drive, and this didn't fix it.
    Now, I am using single display, which is working just fine.
    I wonder what is the main cause for this issue(bad graphic card, drive incompatibility issues, or system conflict)?

    Thanks for your helpSysnativeFileCollectionApp.zipSpeccy report - FADI-PC.pdfSpeccy report - FADI-PC.pdf


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  2. #2
    jcgriff2's Avatar
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    Re: BSOD when using two monitors

    You are running a 3 year-old video driver from 2015 -
    Code:
    nvlddmkm.sys Fri Jan 30 18:44:08 2015 (54CC1748)
    Have you tried the most recent version?

    Driver Reference Table (DRT)

    If the updated drivers don't fix the BSODs, it is likely that one or both of the video cards are bad. Try swapping out the card with a known good card.

    Regards. . .

    jcgriff2

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
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  3. #3

    Re: BSOD when using two monitors

    Quote Originally Posted by jcgriff2 View Post
    You are running a 3 year-old video driver from 2015 -
    Code:
    nvlddmkm.sys Fri Jan 30 18:44:08 2015 (54CC1748)
    Have you tried the most recent version?

    Driver Reference Table (DRT)

    If the updated drivers don't fix the BSODs, it is likely that one or both of the video cards are bad. Try swapping out the card with a known good card.

    Regards. . .

    jcgriff2
    I tried the latest and oldest available versions and had same issue. At this time I don't have a second graphic card. I guess I will operate with one display.

  4. #4
    xilolee's Avatar
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  5. #5

    Re: [10v1709b16299 x64] BSOD when using two monitors

    How do you connect the second monitor? Would it be a USB2VGA adapter? It could be that adapter driver.

    Try verifier (create restore point / image computer first).
    Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista
    If you catch the BSOD when it happens, it shows more than when you view the minidump later with bluescreenviewer.

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