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  1. #21
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    Re: [7SP1 x64] Random BSODs when waking from sleep and other

    Have you removed ESET?
    If I haven't replied to your thread within 48 hours, please send me a Personal Message.


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  2. #22

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    Re: [7SP1 x64] Random BSODs when waking from sleep and other

    Hi,

    Not to interrupt you guys here, but it appears to be that your disk may be the real culprit here. Here are a few excerpts of disk errors I've found in the Event Log.
    Code:
    Event[50040]:
      Log Name: System
      Source: Ntfs
      Date: 2017-11-19T21:10:00.251
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Pali-PC
      Description: 
    The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
    Code:
    Event[54523]:
      Log Name: System
      Source: Disk
      Date: 2017-12-02T22:33:45.637
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Pali-PC
      Description: 
    An error was detected on device \Device\Harddisk2\DR2 during a paging operation.
    Code:
    Event[49999]:
      Log Name: System
      Source: Disk
      Date: 2017-11-19T13:25:55.716
      Event ID: 11
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Pali-PC
      Description: 
    The driver detected a controller error on \Device\Harddisk2\DR2.
    Do you know whether if this is your SSD or HDD? Disk Management should be able to tell you that. If it's the SSD (which I believe it is), update the firmware and see whether if the system improves. If it's the HDD, I counsel you to back up all your data on it and possibly replace it, or physically remove it from the system. It's most likely failing remember software tests are never 100% accurate. You may consider running CHKDSK, but (in my experience) it may make things worse.

  3. #23
    Sysnative Staff
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    Re: [7SP1 x64] Random BSODs when waking from sleep and other

    Disk 2 looks to be the SSD, or the C: partition.
    Code:
    Description	Disk driveManufacturer	(Standard disk drives)
    Model	KINGSTON SV300S37A240G SCSI Disk Device
    Bytes/Sector	512
    Media Loaded	Yes
    Media Type	Fixed hard disk
    Partitions	1
    SCSI Bus	4
    SCSI Logical Unit	0
    SCSI Port	0
    SCSI Target ID	0
    Sectors/Track	63
    Size	223,57 GB (240 054 796 800 bytes)
    Total Cylinders	29 185
    Total Sectors	468 857 025
    Total Tracks	7 442 175
    Tracks/Cylinder	255
    Partition	Disk #1, Partition #0
    Partition Size	223,37 GB (239 843 934 208 bytes)
    Partition Starting Offset	210 763 776 bytes

    Checking the attributes of the SSD and running chkdsk might be worth it.

    To check the attributes, you could use Samsung Magician or CrystalDiskInfo and see if there are any problems or marked attributes.
    bwv848 says thanks for this.

  4. #24

    Re: [7SP1 x64] Random BSODs when waking from sleep and other

    Here is chkdsk result on ssd

    Checking file system on C:
    The type of the file system is NTFS.

    A disk check has been scheduled.
    Windows will now check the disk.

    CHKDSK is verifying files (stage 1 of 5)...
    347392 file records processed. File verification completed.
    961 large file records processed. 0 bad file records processed. 2 EA records processed. 54 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
    435156 index entries processed. Index verification completed.
    0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
    347392 file SDs/SIDs processed. Cleaning up 85 unused index entries from index $SII of file 0x9.
    Cleaning up 85 unused index entries from index $SDH of file 0x9.
    Cleaning up 85 unused security descriptors.
    Security descriptor verification completed.
    43883 data files processed. CHKDSK is verifying Usn Journal...
    34962240 USN bytes processed. Usn Journal verification completed.
    CHKDSK is verifying file data (stage 4 of 5)...
    347376 files processed. File data verification completed.
    CHKDSK is verifying free space (stage 5 of 5)...
    23881810 free clusters processed. Free space verification is complete.
    Windows has checked the file system and found no problems.

    234222591 KB total disk space.
    138050776 KB in 280259 files.
    188184 KB in 43884 indexes.
    0 KB in bad sectors.
    456391 KB in use by the system.
    65536 KB occupied by the log file.
    95527240 KB available on disk.

    4096 bytes in each allocation unit.
    58555647 total allocation units on disk.
    23881810 allocation units available on disk.

    Internal Info:
    00 4d 05 00 3a f2 04 00 04 56 09 00 00 00 00 00 .M..:....V......
    ce 01 00 00 36 00 00 00 00 00 00 00 00 00 00 00 ....6...........
    00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

    Windows has finished checking your disk.
    Please wait while your computer restarts.

  5. #25

    Re: [7SP1 x64] Random BSODs when waking from sleep and other

    Here is dump even after ssd firmware update


    Microsoft (R) Windows Debugger Version 6.3.9600.17336 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Summary Dump File: Only kernel address space is available


    ************* Symbol Path validation summary **************
    Response Time (ms) Location
    Deferred SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.23915.amd64fre.win7sp1_ldr.170913-0600
    Machine Name:
    Kernel base = 0xfffff800`0321a000 PsLoadedModuleList = 0xfffff800`0345c750
    Debug session time: Fri Jan 5 16:37:12.053 2018 (UTC + 1:00)
    System Uptime: 0 days 0:32:16.036
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .......................................
    Loading User Symbols
    PEB is paged out (Peb.Ldr = 00000000`fffdf018). Type ".hh dbgerr001" for details
    Loading unloaded module list
    .....
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 19, {3, fffff8a005b186a0, fffff8a005b186a0, fffff8a0059186a0}

    *** ERROR: Module load completed but symbols could not be loaded for avgMonFlt.sys
    Probably caused by : Pool_Corruption ( nt!ExFreePool+76b )

    Followup: Pool_corruption
    ---------

    6: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: fffff8a005b186a0, the pool entry being checked.
    Arg3: fffff8a005b186a0, the read back flink freelist value (should be the same as 2).
    Arg4: fffff8a0059186a0, the read back blink freelist value (should be the same as 2).

    Debugging Details:
    ------------------


    BUGCHECK_STR: 0x19_3

    DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

    PROCESS_NAME: AVGSvc.exe

    CURRENT_IRQL: 0

    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

    LAST_CONTROL_TRANSFER: from fffff800033c071f to fffff8000328ae00

    STACK_TEXT:
    fffff880`0d3b84a8 fffff800`033c071f : 00000000`00000019 00000000`00000003 fffff8a0`05b186a0 fffff8a0`05b186a0 : nt!KeBugCheckEx
    fffff880`0d3b84b0 fffff800`033c21b1 : 00000000`00000000 fffff8a0`067f7650 fffff8a0`019a9100 fffff800`032b8e6d : nt!ExFreePool+0x76b
    fffff880`0d3b8540 fffff800`03267392 : 00000000`0207aac0 fffffa80`16ead870 fffffa80`68507641 fffff880`0144e444 : nt!ExFreePoolWithTag+0x411
    fffff880`0d3b85f0 fffff880`05cb221a : 00000000`00000000 00000000`00000000 fffff8a0`067f7660 fffff8a0`019a9010 : nt!RtlDeleteElementGenericTableAvl+0x4e
    fffff880`0d3b8620 fffff880`05cc3ca6 : fffff880`0d3b8778 fffffa80`1317f180 fffffa80`16e7e370 00000000`00000009 : avgMonFlt+0xd21a
    fffff880`0d3b8650 fffff880`0134a987 : 00000000`00004968 fffffa80`133ab300 fffffa80`180bb110 fffffa80`15c1d170 : avgMonFlt+0x1eca6
    fffff880`0d3b86c0 fffff880`0137089c : fffff880`0d3b87c0 00000000`0207aa01 fffffa80`18ffcd90 00000000`00004968 : fltmgr!FltpFilterMessage+0xc7
    fffff880`0d3b8710 fffff880`01374ca2 : fffffa80`18ffcd90 00000000`0207aac0 00000000`0207aac0 fffff8a0`019a9010 : fltmgr!FltpMsgDeviceControl+0xdc
    fffff880`0d3b8770 fffff880`0134999f : fffffa80`12f04310 00000000`00000000 fffffa80`16ead870 fffffa80`17d0bc30 : fltmgr!FltpMsgDispatch+0xd2
    fffff880`0d3b87f0 fffff800`03599e4a : 00000000`00000002 00000000`00000000 fffffa80`16ead870 fffffa80`18ffcd90 : fltmgr! ?? ::FNODOBFM::`string'+0x2e80
    fffff880`0d3b8850 fffff800`035ae35c : fffffa80`16ead870 fffffa80`16ead870 fffffa80`16ead870 fffff880`03502180 : nt!IopSynchronousServiceTail+0xfa
    fffff880`0d3b88c0 fffff800`035ae3f6 : fffffa80`133ab2d0 00000000`00000000 00000000`00000001 00000000`00000000 : nt!IopXxxControlFile+0xc49
    fffff880`0d3b8a00 fffff800`0328a093 : fffffa80`141126a0 00000000`00000001 fffffa80`15d86600 fffff800`03587b14 : nt!NtDeviceIoControlFile+0x56
    fffff880`0d3b8a70 00000000`75502e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`01a7e998 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x75502e09


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!ExFreePool+76b
    fffff800`033c071f cc int 3

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: nt!ExFreePool+76b

    FOLLOWUP_NAME: Pool_corruption

    IMAGE_NAME: Pool_Corruption

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    IMAGE_VERSION: 6.1.7601.23915

    MODULE_NAME: Pool_Corruption

    FAILURE_BUCKET_ID: X64_0x19_3_nt!ExFreePool+76b

    BUCKET_ID: X64_0x19_3_nt!ExFreePool+76b

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:x64_0x19_3_nt!exfreepool+76b

    FAILURE_ID_HASH: {ab733f4b-3d44-7e7f-b6aa-ca74429c9e0d}

    Followup: Pool_corruption
    ---------

  6. #26

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    Re: [7SP1 x64] Random BSODs when waking from sleep and other

    It's obvious that the dump appeared to flag AVG. I suggest you remove AVG at once and run their removal tool, AVG Remover. Was AVG the replacement of ESET? For now use Microsoft Security Essentials for protection.

    I am still of the strong belief that your SSD is to blame for the crashes though it passed all diagnostics.

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