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  1. #41
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    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    Hmmm... a nice find... try removing razer software from your machine and see if there's any improvement.


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  2. #42

    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    Will do, I actually updated the Razer Drivers on the day I was sending you the Memtest results, if I get another crash I will go right after the Razer software, excellent find!

  3. #43

    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    I removed the system file that commonly causes the Razer releated blue-screens ( rzpmgrk.sys ), worked fine for a few days. Then I got this error today, once again system_service_exception, blaming tcpip.sys, minidump attatched.

    122017-22375-01.zip

  4. #44
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    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    I'm suspecting a software that is network related may be causing this, please do the following:

    Step#1 - FRST Scan

    1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
    Note: You need to run the 64-bit Version so please ensure you download that one.
    2. Right click to run as administrator. When the tool opens click Yes to disclaimer.
    3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already).
    4. Press Scan button.
    5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
    6. Please attach the log back here.
    7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.


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  5. #45

    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    Scan done, here is the logs.
    Attached Files Attached Files

  6. #46
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    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    Please uninstall all Razer software from your system and then monitor for crashes.


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  7. #47

    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    Done, uninstalled Synapse and the Chroma SDK. I'll report back if anything happens!

  8. #48
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    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's



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  9. #49

    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    Uninstalled Synapse and Chroma SDK, yet when I restarted the PC the Razer folder is still present (as well as the GameScanner process in task manager)
    Yet windows says I uninstalled it? shortcut was still there too (but did not work)

  10. #50
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    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    Kill the process and delete the Razer folder afterwards.


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  11. #51

    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    Ah! That worked, good lord I could kiss you.

    I'll do another quick restart, and I'll report back if anything happens!

  12. #52

    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    Well then, the PC had no issues for seven days....then I got another blue screen, about five-six minutes ago.

    I'm about to scream in all honesty.

    EDIT: I looked in my System32 driver folder and found three razer files still hanging around for some reason, deleted them just incase.
    Attached Files Attached Files

  13. #53

    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    So I had two more bluescreens today, as well as my mouse not working (for some reason, managed to figure that out though)

    What else could it be???
    Attached Files Attached Files

  14. #54
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        Gigabyte GTX 1080 G1 Gaming 8 GB
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      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
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    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    Use Prime95 Blend test for a few hours and see if you get anything: CPU STRESS testing: Mersenne.org Prime95 and Intel Processor Diagnostic Tool (IPDT)


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  15. #55

    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    Okay, I'll load it up later tonight and let it run.

  16. #56

    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    Got another blue-screen, didn't run the program yet. Including the dump file if you want to see it.
    Attached Files Attached Files

  17. #57

    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    Aaandd another one...
    Attached Files Attached Files

  18. #58

    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    I ran the program for a few hours, no crashes occured during the time.
    Are the dump files able to point to anything at all? I'm really not sure as to what is causing this problem.

  19. #59
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    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    Could you post a new logs collection (and perhaps a speccy snapshot)?

  20. #60

    Re: [8.1] Random/Frequent ntoskrnl.exe BSOD's

    Quote Originally Posted by xilolee View Post
    Could you post a new logs collection (and perhaps a speccy snapshot)?
    If it wouldn't bluescreen almost instantly, then yes.

    http://speccy.piriform.com/results/2...PsgODOidGYwVEW
    Attached Files Attached Files

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