1. #1

    Question BSOD C0000221 Unknown Hard Error - XP Pro

    Hi guys!


    I am using a Stealthtouch M5, running on Windows XP Professional. I am now stuck in a boot loop after it shut down abruptly due to power outage, it will just automatically restart before getting into the logon screen. I have tried disabling the automatically restart, but by doing so I will get the BSOD with the following error:


    STOP: c0000221 unknown Hard Error
    \SystemRoot\System32\ntdll.dll


    Furthermore, I have also tried booting up into Hiren's Mini Windows XP to run a chkdsk on the hard drive, and ran a virus scan with Bitdefender, even after deleting the infected file on the hard disk, I am still getting the same error.


    After that, I attempted to boot it up from a bootable USB containing Windows XP Professional OS but unfortunately it will just stuck on the "Press any key to boot from USB" after a key is pressed. To confirm that the USB should be bootable, I have successfully boot it up on another computer. So I am not sure why it just doesn't work.

    Suspected of corrupted system files, I tried fixing it with another computer running Windows 7, with the command,



    sfc /scannow /offwindir=d:\windows /offbootdir=d:\


    but unfortunately it says "Windows Resource Protection could not start the repair service", is there any other way I can run this command?


    I am really out of ideas to fix it, can someone please give me some advice?


    Thank you so much!!
    Last edited by jcgriff2; 08-10-2017 at 12:10 AM. Reason: CHANGED color font to black


    • Ad Bot

      advertising
      Beep.

        
       

  2. #2
    writhziden's Avatar
    Join Date
    May 2012
    Location
    Colorado
    Posts
    2,328
    • specs System Specs
      • Manufacturer:
        Sony
      • Model Number:
        VPCF232FX/B
      • Motherboard:
        Sony Corporation VAIO
      • CPU:
      • Memory:
        8.00 GB Crucial CT2KIT51264BF1339 DDR3 1333
      • Graphics:
      • Sound Card:
        Realtek High Definition Audio/nVidia High Definition Audio
      • Hard Drives:
        TOSHIBA MK5061GSY 500 GB (465 GB actual)
      • Case:
        Laptop black matte case with backlit keyboard
      • Cooling:
        Air cooling via fan and heat exchanger heatsink
      • Display:
        Laptop display
      • Operating System:
        Windows 7 Home Premium 64 Bit

    re: BSOD C0000221 Unknown Hard Error - XP Pro

    I would suggest starting with the following: Windows is Unable to Boot (Windows XP)

  3. #3
    x BlueRobot's Avatar
    Join Date
    May 2013
    Location
    Minkowski Space
    Posts
    1,749

    Re: BSOD C0000221 Unknown Hard Error - XP Pro

    Just curious, why are you using Windows XP still?
    Machines Can Think

    Oxygen, Nature's paradox.

  4. #4
    jcgriff2's Avatar
    Join Date
    Feb 2012
    Location
    New Jersey Shore
    Posts
    15,843
    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: BSOD C0000221 Unknown Hard Error - XP Pro

    Quote Originally Posted by x BlueRobot View Post
    Just curious, why are you using Windows XP still?
    Curious here too.

    Also, why use a Windows 7 DVD for SFC on an XP system?

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
    Sysnative Hex-Decimal-UNIX Date Conversion

    Has Sysnative Forums helped you?
    Please consider donating to help support the forum.
    Thank You!

    Microsoft MVP 2009-2015

  5. #5
    Moderator
    BSOD Kernel Dump Analyst
    Windows Update Senior Analyst
    softwaremaniac's Avatar
    Join Date
    Oct 2014
    Location
    Croatia
    Age
    22
    Posts
    5,183
    • specs System Specs
      • Motherboard:
        ASRock Fatal1ty P67 Main Board
      • CPU:
        Intel Core i7-2700K 3.5GHz
      • Memory:
        Crucial 2x8GB DDR3 1600 MHz
      • Graphics:
        Gigabyte GTX 1080 G1 Gaming 8 GB
      • Sound Card:
        Asus Xonar DSX
      • Hard Drives:
        WD Caviar Black 1TB SATA III 7200rpm, WD Caviar Black 6TB SATA III 7200rpm
      • Disk Drives:
        Samsung 840 Evo 250GB
      • Power Supply:
        Corsair GS 700W
      • Case:
        Silverstone KL04B Case
      • Cooling:
        CoolerMaster Arctic Freezer 7 Pro
      • Display:
        Philips Brilliance BDM4065UC 4K 3840x2160
      • Operating System:
        Windows 10 Pro 1703 x64

    Re: BSOD C0000221 Unknown Hard Error - XP Pro

    A bit offtopic, but here in Croatia many people still use XP because their system is not powerful enough to run anything better. I know that you're gonna say well, then they should go out and buy something 21st century. To some people tech is a frustration they don't wanna invest in, if they don't feel the need to modernize...

  6. #6
    Wrench97's Avatar
    Join Date
    Feb 2012
    Location
    S.E. Pennsylvania
    Posts
    2,585

    Re: BSOD C0000221 Unknown Hard Error - XP Pro

    Is this a POS system?

    Are there any complete system backups around?

    How about original install disks or restore points?

Similar Threads

  1. BSOD Unknown type - Windows 7 x64
    By samwise210 in forum BSOD, Crashes, Kernel Debugging
    Replies: 4
    Last Post: 04-03-2015, 08:09 PM
  2. Replies: 57
    Last Post: 12-13-2014, 10:00 PM
  3. Replies: 13
    Last Post: 10-24-2014, 04:03 AM
  4. [SOLVED] Windows Update Error code 800B0100 - Unknown Error
    By rapozaum in forum Windows Update
    Replies: 27
    Last Post: 02-07-2014, 03:24 PM

Log in

Log in