1. #1

    [Win7Ult x64] trapped by BSOD and can not get out.

    BSOD zip file attached.
    Here are the answer to the questions:
    Howdy and thanks in advance for any help; I need this machineto work every day and have missed only Monday so far.

    Major error occurred 8-4 overnight to 8-5.

    I did a windows update and reboot was required and I rebooted so the update could finish overnight. In the morning was first BSOD.

    Here are the answers to your questions:

    This is Windows 7 Ultimate 64 bit running on a Del T7500 with 64GB of RAM using the W7 disk from Dell.

    OS was not pre-installed as I had a software that took the C drive from my XP ro system and used that as a base to take the programs from XP and put them on this W7; I am not sure of all the details as the Dell OEM (no longer around) did all of this. This was done around 2009 when I bought the machine. The machine has performed pretty darned well over the years. Occasionally there were some problems (not any major ones), but never BSOD that stopped me cold. I would give you the details of these but I do not recall them too well and they were not big-deals as they were solved. OK, one was when I had to switch from wired internet to Wi-Fi. The Netgear USB dongle needed updating but could not connect after updating. Another was in attempting to change the RAID0 virtual C drive to a new drive, it took a whole weekend to boot the system; OK, that was a little bit of a big deal, but nothing like the present situation.

    Hardware age 2009. OS7 running since then.

    CPU is 16 processor AMD.
    Video is two W7000 with four monitors each (Dell 2407P) for a total of eight monitors.

    MotherBoard is Dell original with total added RAM of 64 GB.

    Power supply is Dell and I believe it is 1150 or 1500 watts - hard to read).

    Dell computers T7500 Desktop.
    Attached Files Attached Files
    Last edited by jcgriff2; 08-08-2017 at 05:00 PM.

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  2. #2

    Join Date
    Jul 2017
    Cambridge, UK

    Re: Windows 7 Ult 64 bit trapped by BSD and can not get out.

    Hello Free Cat,

    I have had a look at the 4 mini-dump files that were created yesterday. Here are some early findings that might help.

    1. Two of the dumps indicate a bad driver in the thread:
    fffff880`0a2122f8  fffff880`01379058*** WARNING: Unable to verify timestamp for FSPFltd2.sys
    *** ERROR: Module load completed but symbols could not be loaded for FSPFltd2.sys
    This is the Hide Folders 2009 file encryption driver - I'm not sure if there is an updated driver or if you can remove the software for testing purposes.

    2. The eventlogs show that there is file corruption on the J:\ drive. You should run CHKDSK with the repair option on this drive,
    jcgriff2 says thanks for this.

  3. #3
    jcgriff2's Avatar
    Join Date
    Feb 2012
    New Jersey Shore
    • specs System Specs
      • Manufacturer:
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
      • Case:
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: Windows 7 Ult 64 bit trapped by BSOD and can not get out.

    FS Pro update site - Downloads FSPro Labs

    A driver from a FSPro app caused the BSOD.

    If you can't find a driver/app update, remove the app from your system to avoid future BSODs.

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