1. #1

    BSOD HELP!

    your PC has run into an issue, we'll restart it for you after collecting some data.
    stopcode - PAGE_FAULT_IN_NONPAGED_AREA

    This is not the first time this has happened, it happened not even a month ago, but it fixed itself somehow.

    When it automatically restarts it just crashes again. Before the blue screen happened spammed with errors that say "The instruction at 0x00000006EDFC00 referenced memory at 0x00000004EDF5C00. The memory could not be writted. Click OK to terminate the program" and the box is WerFault.exe - Application error

    I tried wiping both my SSD and HDD and reinstalled windows, that didn't fix it. I took out each drive indivisually to see if it was a hdd or ssd problem, and reinstalled windows again. that didn't fix it. I also ran memtest through windows on each stick indivisually and they both passed with 0 errors.

    I talked to a microsoft support rep and they tried having be boot to lgkc and it said critical process died with a blue screen then we tried to use recovery mode and it blue screen crashed again. I tried reinstalling windows and after it installed it restarted and gave me a blue screen again. I've tried swapping around the RAM in different slots and when I removed a single stick it actually let me into the OS for the first time but after 10 minutes of me screwing around on my desktop it blue screen crashed again.

    The windows rep said that my OS stick could be corrupted so I installed a windows10 version that he gave me onto a flash drive and it still gave me a blue screen with the same error code after installed. I ran CHKDSK through the CMD and it came up with errors on my HDD but it fixed them after a scan and I still get a BSOD.

    I feel so hopeless. I think I've tried everything. I don't know what to do please help me.

    my specs are here:

    I7 6700k 4.00 GHZz

    Asus STRIX gtx 1080 8gb

    Asus PRIME z270-k

    EVGA SuperNova 750W G2

    Cooler Master 212 evo

    256gb 850 evo

    2TB WD Black HDD

    Masterbox case 5

    Windows 10

    -PS sorry I didn't do the instructions you guys provided, i can't even get into the OS so idk how to do that



    • Ad Bot

      advertising
      Beep.

        
       

  2. #2
    jcgriff2's Avatar
    Join Date
    Feb 2012
    Location
    New Jersey Shore
    Posts
    16,422
    • specs System Specs
      • Manufacturer:
        HP
      • Model Number:
        HP ENVY TouchSmart 17-j130us Notebook - E8A04UA
      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
        90w
      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: BSOD HELP!

    Quote Originally Posted by crxcify View Post
    ....Before the blue screen happened spammed with errors that say "The instruction at 0x00000006EDFC00 referenced memory at 0x00000004EDF5C00. The memory could not be writted. Click OK to terminate the program" and the box is WerFault.exe - Application error
    The fact that an area of RAM could not be written to suggests that either the RAM is bad, the SSD/HDD (whichever your OS is installed onto; could be the non-OS drive too) is failing/failed or an underlying piece of hardware that affects RAM's ability to hold kernel code is bad. The latter includes PSU, mobo, etc...

    Quote Originally Posted by crxcify View Post
    I tried wiping both my SSD and HDD and reinstalled windows, that didn't fix it. I took out each drive indivisually to see if it was a hdd or ssd problem, and reinstalled windows again. that didn't fix it. I also ran memtest through windows on each stick indivisually and they both passed with 0 errors.
    Go to the SSD manufacturer's support site and make sure that you have the latest firmware installed.

    Re-run memtest86+ one stick at a time; alternate the slots. It is time consuming, but must be done.

    Test RAM With Memtest86+

    Quote Originally Posted by crxcify View Post
    I talked to a microsoft support rep and they tried having be boot to lgkc and it said critical process died with a blue screen then we tried to use recovery mode and it blue screen crashed again. I tried reinstalling windows and after it installed it restarted and gave me a blue screen again. I've tried swapping around the RAM in different slots and when I removed a single stick it actually let me into the OS for the first time but after 10 minutes of me screwing around on my desktop it blue screen crashed again.
    That is a bugcheck 0xf4 BSOD (critical process unexpectedly and suddenly terminated) -- and is almost always caused by a problem with the hard drive. Check that SSD firmware.

    Run SeaTools for DOS on the HDD - https://www.sysnative.com/forums/har...-ssd-test.html

    Try this on the SSD - https://www.sysnative.com/forums/har...html#post97972

    I really would like for you to reinstall Windows onto the SSD only (meaning -- remove the HDD during installation) as Windows places a small hidden partition on non-OS attached drives during installation (so you cannot just remove the internal HDD at this time). Having only the SSD to deal with would help us here - at least a little. Any future error messages that refers to the internal drive would then have to involve the SSD. Also, it would certainly assure us that the HDD is not involved in your system issues.

    Quote Originally Posted by crxcify View Post
    The windows rep said that my OS stick could be corrupted so I installed a windows10 version that he gave me onto a flash drive and it still gave me a blue screen with the same error code after installed. I ran CHKDSK through the CMD and it came up with errors on my HDD but it fixed them after a scan and I still get a BSOD.
    "OS Stick" - ? No idea what the rep is referring to. Assuming the rep was speaking of a RAM stick, saying that 1 stick (the "OS Stick) could contain OS corruption is simply asinine. The OS can be loaded across RAM sticks. Furthermore, if Windows detected kernel corruption it would BSOD your system immediately and likely with a 0X109 bugcheck = CRITICAL_STRUCTURE_CORRUPTION.

    I'd like to see the chkdsk report if you can find it. It is in the Event Viewer Application log.

    Bring up the Event Viewer; find the CHKDSK report -
    WIN key | type eventvwr.msc | expand "Windows Logs" | select "Application" log | click on "FIND" on the right side | enter chkdskinto the search box | when chkdsk event is found, highlight the event line up top (left-click on it 1x) | to the right of "COPY" (on the right side) there is a little arrow - click on it and select "Copy Details as Text" | Paste them into your next post using CODE brackets, if possible (click on the pound sign (#) in the post reply menu; paste the chkdsk info between them (doing so will keep the spacing)

    Once a hard drive shows errors, the best course of action is to replace it as new bad sectors will inevitably pop up; the errors go on and on.

    Regards. . .

    jcgriff2
    Last edited by jcgriff2; 06-02-2017 at 02:01 AM.
    writhziden says thanks for this.

Similar Threads

  1. [SOLVED] BSOD IRQL_NOT_LESS_OR_EQUAL || BSOD SYSTEM_SERVICE_EXCEPTION - Windows 7 x64
    By gisakux in forum BSOD, Crashes, Kernel Debugging
    Replies: 37
    Last Post: 07-27-2015, 06:09 PM
  2. [SOLVED] Windows 8.1 BSOD for months. need BSOD analysis.
    By Pootis in forum BSOD, Crashes, Kernel Debugging
    Replies: 14
    Last Post: 12-21-2014, 05:10 AM
  3. [SOLVED] BSOD dump. Random BSOD when not even stressed - Windows 7
    By DaRebel in forum BSOD, Crashes, Kernel Debugging
    Replies: 7
    Last Post: 05-28-2014, 06:26 PM
  4. Random BSOD + Verifier triggers BSOD on startup
    By eyeland in forum BSOD, Crashes, Kernel Debugging
    Replies: 3
    Last Post: 06-10-2012, 08:23 AM

Log in

Log in