1. #1

    [Win10 x64] BugCheck 0xEF Critical Process Died

    Greetings all. I have a computer that BSOD with Critical Process Died - Then it reboots - It is a cycle of every three min -

    I tried to run the prefmon command but there was an error.

    Windows 10
    64 bit
    OEM
    Dell Desktop approx. 2 yr old
    No reinstall
    CPU = i5
    Memory 8GB
    Attached Files Attached Files


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  2. #2
    xilolee's Avatar
    Join Date
    Dec 2013
    Location
    World, Europe, Italy
    Posts
    2,045
    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: Critical Process Died

    Hi chris22.

    Try to remove/uninstall MDLCSvc.exe (Dell Foundation Services).
    It seems there's a newer version on your manufacturer website (for your model), therefore if you need it you can reinstall it later.

  3. #3

    Re: Critical Process Died

    Thanks for the welcome! I am not able to uninstall in safe mode :) Needs the MS installer service running, which can't be ran in safemode
    Quote Originally Posted by xilolee View Post
    Hi chris22.

    Try to remove/uninstall MDLCSvc.exe (Dell Foundation Services).
    It seems there's a newer version on your manufacturer website (for your model), therefore if you need it you can reinstall it later.

  4. #4

    Re: Critical Process Died

    Let me state: I was able to add the registry key with this command and uninstall DFS

    Key is below

    REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer" /VE /T REG_SZ /F /D "Service"

  5. #5

    Re: Critical Process Died

    Reporting: Same error has occurred: Critical Process Died

  6. #6
    xilolee's Avatar
    Join Date
    Dec 2013
    Location
    World, Europe, Italy
    Posts
    2,045
    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: Critical Process Died

    Any chance to see the new minidump?
    Are you using two antiviruses? (avg and mcafee)
    I saw you are using Driver Agent: try to roll back the drivers, using the original ones.

  7. #7

    Re: Critical Process Died

    See attachment

    Thank you

    Quote Originally Posted by xilolee View Post
    Any chance to see the new minidump?
    Are you using two antiviruses? (avg and mcafee)
    I saw you are using Driver Agent: try to roll back the drivers, using the original ones.

  8. #8
    xilolee's Avatar
    Join Date
    Dec 2013
    Location
    World, Europe, Italy
    Posts
    2,045
    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: Critical Process Died

    The latest minidumps still show MDLCSvc.exe (Dell Foundation Services).
    Are you sure you uninstalled it?
    Have you got other dell software?

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