BSOD on boot - Windows 7 64 bit

DarioNarducci · Dec 20, 2016

Hello. Since about two weeks my PC is running into BSOD at boot time. Seemingly, there's something wrong related to the video card, as the only way to use it is to run the PC in VGA mode. The problem has shown up out of blue, a day that I was restarting the system from hibernation. I got a blank screen that didn't go away, and forced me to hard reset the system. After that, I have been no longer able to go further than the Window logo screen.
An additional point: minidump files are generated in a strange location. Instead than going to windows\minidump they generate into C:\Windows\LiveKernelReports\WATCHDOG. I attach the last one, along with the perfmon report and the sysnativefilecollection zip file (that I had to zip by myself as the app stuck on "waiting for sysinfo" not going anywhere).
Any help from your side will be extremely appreciated.
Regards
Dario

· OS - Windows 7 64 bit
· What was original installed OS on system? Same
· OS is an OEM version (came pre-installed on system)
· Age of system (hardware): 4 years
· Age of OS installation - never re-installed the OS

· CPU: Intel Core i7-2920XM
· Video Card: AMD FirePro M5950 Mobility Pro Graphics with 1GB GDDR5
· MotherBoard - Laptop
· Power Supply - laptop

· System Manufacturer: Dell
· Exact model number (if laptop, check label on bottom): Precision M4600

· Laptop or Desktop? Laptop

MichaelB · Dec 21, 2016

Hi, nearly always the same fault

Code:

System Uptime: 0 days 0:04:02.590 ,, 120216-47205-01.dmp atikmpag+cc9c jmp into the wild
System Uptime: 0 days 0:00:57.690 ,, 120216-244453-01.dmp, atikmpag.sys ( atikmpag+ccac )fffff880`04c46cac 4883ec28        sub     rsp,28h (init System)
System Uptime: 0 days 0:14:16.037 ,, 120516-174627-01.dmp atikmpag.sys ( atikmpag+745c ) jmp into the wild
System Uptime: 0 days 0:02:16.143 ,, 120616-47829-01.dmp atikmpag.sys ( atikmpag+8db8 ) jmp into the wild
System Uptime: 0 days 0:02:01.962 ,, WD-20161220-0811.dmp atikmpag.sys ( atikmpag+8db8 ) jmp into the wild

that seems to be
1) card itself
2) cluttered disk - run checkdisk, test disk
3) memory but unlikely
4) destroyed system / driver

kill hiberfile, pagefile
chkdsk via extern OS
reseat card, clean from dust.
install new driver
if not helps, replace card for a test.

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BSOD on boot - Windows 7 64 bit

DarioNarducci

New member

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MichaelB

Sysnative Staff, BSOD Kernel Dump Senior Analyst