BSOD every now and then

Natteravnen · Sep 25, 2016

Hey there experts.
Got a BSOD that happens every now and then - it does not seem to be anything specifik that triggers it.

I've tried to upload the viewer as you suggested using your own app

Looking forward to your reply!

//Natt

Natteravnen · Sep 25, 2016

Some more infos

· OS - Windows 7, x64
· What was original installed OS on system? - Build the computer myself - so win7 x64
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - Full retail
· Age of system (hardware) - Mobo/CPU/Ram - about 2 years, SSD1, 3 years, SSD2, 1 year, HDD 8ish years, GPU 1 year.
· Age of OS installation - have you re-installed the OS - lastest installed with mobo/cpu/ram change 2 years ago

· CPU - Intel i7-4770K
· Video Card - Nvidia GeForce GTX960
· MotherBoard - (if NOT a laptop) - MSI - Z87-G45 (MS-7821)
· Power Supply - Corsair TX650 (650 watt)

//Natt

MichaelB · Sep 26, 2016

Hi,
1. you Bios is according to msi the latest
2. your CPU seems to fail
3. some software detected which might cause the problem as well

The Error:

WHEA_UNCORRECTABLE_ERROR (124)

Code:

Descriptor    @ fffffa800cfa0138
Section       @ fffffa800cfa02c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal unclassified (Proc 4 Bank 4) //CPU failure
  Status      : 0xba00000052000402

Found:
VBox / Virtual Box
dtlitescsibus.sys
Acronis

at least dtlitescsibus should be removed / DAEMON Tools Lite
at the time of BSOD WOW-64.EXE was the active thread.

i'm missing intels rapid storage driver for your machine, should be there, unsure if its the right one.....

Natteravnen · Sep 27, 2016

Thanks for the reply.
I've removed the programs you suggested, and installed the intel driver.

That WOW-64 was active is mostly because thats what i use the computer for, it has however bluescreened on many other occassions previously, with/without WOW running.

Hoping it was a simple fix like this, if it happens again ill post a new log.

Thanks a lot for now.

Natteravnen · Oct 6, 2016

So just BSOD'ed again - "Uncorrectable hardware error"

Jared · Oct 6, 2016

Code:

Descriptor    @ fffffa800d225138
Section       @ fffffa800d2252c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal unclassified (Proc 4 Bank 4)
  Status      : 0xba00000052000402

4: kd> dt _MCi_STATUS fffffa800d225028
hal!_MCI_STATUS
   +0x000 McaErrorCode     : 0x5043 //0101 0000 0100 0011
   +0x002 ModelErrorCode   : 0x5245
   +0x004 OtherInformation : 0y11111110000001000010000 (0x7f0210)
   +0x004 ActionRequired   : 0y1
   +0x004 Signalling       : 0y1
   +0x004 ContextCorrupt   : 0y1
   +0x004 AddressValid     : 0y1
   +0x004 MiscValid        : 0y1
   +0x004 ErrorEnabled     : 0y1
   +0x004 UncorrectedError : 0y1
   +0x004 StatusOverFlow   : 0y1
   +0x004 Valid            : 0y1
   +0x000 QuadPart         : 0xffff0210`52455043

It doesn't even look like this error is documented at all, none of the bits match any documented error codes in the Intel processor manual.
I'd start by testing RAM first with Memtest86+, then Intel Burn In test to see if your CPU is stable.

Natteravnen · Oct 7, 2016

Did Memtest86+ Passed, no errors.
Did Intel Burn In test on standard and high, both passed with "CPU Stable" Message.

If it can be of any help, the problem seemed to be a lot worse using TeamSpeak3, but since its such a videly used program, i think its more likely that something is wrong with the computer, than the program itself.
Running any other voice com programs does not seem to cause the same issue.

Any other suggestions?

Jared · Oct 7, 2016

How long did you run Memtest86+ for? 8 passes is usually needed.

Natteravnen · Oct 8, 2016

Oh, i did not know.
Ill let it run over the night and get back - only did one pass.

Natteravnen · Oct 8, 2016

Actually - this may be a goose chase - it seems to occour rather frequently, when a program is running from my 8 year old HDD. got any good means to test that for errors, cause im thinking it could be that dieing of old age that cause it.

Natteravnen · Oct 10, 2016

Right - so i ran the memtest for 8 passes, 0 errors :/

Jared · Oct 11, 2016

I'd try testing your old HDD drive. It's basically a process of elimination.

Natteravnen · Oct 30, 2016

Here we go again.

So i unplugged my old HDD from the PSU/Sata, and everything seemed good and all, untill today, BSOD again with "Uncorrectable Hardware Error".
Gonna try to reinstall windows, but i doubt it will have any large effect since it returns hardware error.

New report attached.

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BSOD every now and then

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MichaelB

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Jared

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