1. #1

    BSOD Madness

    The day before yesterday and yesterday I got stuck in a BSOD loop (KERNEL SECURITY CHECK FAILURE BSOD -> restart -> 'MEMORY MANAGEMENT' BSOD in login screen -> restart -> ...), so today I tried to investigate. (A cold start may or may not have helped to get out of the loop).

    The day before yesterday the BSOD happened while I was playing Dead Space. Yesterday it happened because I was watching something on twitch.

    Hardware:

    Read More:



    Things I tried / chronology:

    Read More:


    I'm confident I will still get BSODs with this setup, a verifier provoked MEMORY MANAGEMENT BSOD in the login screen & looping doesn't sound normal to me.
    I'm not sure if this is a hardware fault. Booting from USB stick (memtest) worked fine and booting into safe mode is also reliably working. It's not the sound card or GPU as I removed them in the minimal hardware build. It's also not the RAM as memtest found no errors. I can't really diagnose my SSD but it should be good (health is fine).
    Attached Files Attached Files


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  2. #2
    xilolee's Avatar
    Join Date
    Dec 2013
    Location
    World, Europe, Italy
    Posts
    2,048
    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: BSOD Madness

    Hi jul.

    Did you already try to update the BIOS?

    MSinfo says BIOS Version/Date American Megatrends Inc. 0501, 26.01.2016, Asus says the later BIOS is dated 2016/August/05 (click).

    If you are unsure on how to do it, check your manual (it is very well explained how to avoid disasters...): B150 PRO GAMING User's manual (English) (click).
    Be very careful when you update the BIOS.

    There's also the German version on the website, if you prefer...
    Last edited by xilolee; 08-22-2016 at 05:03 PM.

  3. #3
    Sysnative Staff
    BSOD Kernel Dump Analyst
    Contributor

    Join Date
    May 2015
    Location
    The Netherlands
    Age
    21
    Posts
    407
    • specs System Specs
      • Manufacturer:
        Custom build
      • Motherboard:
        Gigabyte B150-HD3P-CF
      • CPU:
        Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
      • Memory:
        16GB DDR4 Crucial Ballistix Sport LT BLS8G4D240F
      • Graphics:
        Intel(R) HD Graphics 530
      • Sound Card:
        (1) Intel(R) Display Audio (2) Realtek HD Audio
      • Hard Drives:
        Crucial MX200 500GB
      • Power Supply:
        Corsair RM550x
      • Case:
        Fractal Design Define S
      • Cooling:
        Cooler Master TX3 i
      • Display:
        1920 x 1080 @ 60 Hz
      • Operating System:
        Windows 10 Pro

    Re: BSOD Madness

    Hi Jul,

    All 0x1A blames this driver, Driver Reference Table - AsIO.sys. I assume it is the cause as driver verifier was enabled.
    I would recommend to remove all ASUS programs from your system, software from the motherboard manufacturer and is known for causing BSODs.

    In reference to MemTest86+, Test RAM With Memtest86+

  4. #4

    Re: BSOD Madness

    I updated BIOS to version 1807, which apparently was built somewhere in July and not on August 5th as ASUS states on their page. Whatever.
    I removed the drivers for my ASUS sound card as suggested here.
    Then I started verifier with default settings, checking all drivers. Rebooting. 2 MEMORY MGMT BSODs in login screen, as expected.
    Resetted verifier. Checked for asio.sys in C:\Windows\System32\*, could not find it. The only other ASUS (ASmedia) related software is for my USB 3 ports, but I don't think they rely on the asio.sys driver.

    Attachment 22292
    Verifier is still listing asio though. So I cleaned the registry with CCleaner, but it still shows up. ¯\_(ツ)_/¯
    Started verifier again, this time NO BSOD!
    Reinstalled Unified Xonar Drivers (for my sound card), this time with low dpc profile (I used the Asus Xonar Audio Center profile before). Rebooted even though audio was working and it didn't prompt me to reboot.
    Still no BSOD.

    CCleaner might have fixed the issue? I'll keep verifier running for today.
    Attached Files Attached Files
    Last edited by Jul; 08-23-2016 at 08:34 AM. Reason: attaching minidumps

  5. #5
    Sysnative Staff
    BSOD Kernel Dump Analyst
    Contributor

    Join Date
    May 2015
    Location
    The Netherlands
    Age
    21
    Posts
    407
    • specs System Specs
      • Manufacturer:
        Custom build
      • Motherboard:
        Gigabyte B150-HD3P-CF
      • CPU:
        Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
      • Memory:
        16GB DDR4 Crucial Ballistix Sport LT BLS8G4D240F
      • Graphics:
        Intel(R) HD Graphics 530
      • Sound Card:
        (1) Intel(R) Display Audio (2) Realtek HD Audio
      • Hard Drives:
        Crucial MX200 500GB
      • Power Supply:
        Corsair RM550x
      • Case:
        Fractal Design Define S
      • Cooling:
        Cooler Master TX3 i
      • Display:
        1920 x 1080 @ 60 Hz
      • Operating System:
        Windows 10 Pro

    Re: BSOD Madness

    Checked for asio.sys in C:\Windows\System32\*, could not find it.
    Because the driver is located in another folder
    Code:
    2: kd> lmvm asio
    Browse full module list
    start             end                 module name
    fffff801`25180000 fffff801`25186000   AsIO       (no symbols)           
        Loaded symbol image file: AsIO.sys
        Image path: \SystemRoot\SysWow64\drivers\AsIO.sys
        Image name: AsIO.sys
        Browse all global symbols  functions  data
        Timestamp:        Wed Aug 22 11:54:47 2012 (5034AC67)
        CheckSum:         0000EA4F
        ImageSize:        00006000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

  6. #6

    Re: BSOD Madness

    Whoops. Oh well.. but it's still working fine so I don't bother

  7. #7

    Re: BSOD Madness

    I started Dota 2 to check something, alt-tabbed, got a black screen and after 5secs the system restarted. Got those MEMORY MANAGEMENT BSODs again
    I checked Event Viewer, but nothing shows up at that time.
    Attached Files Attached Files

  8. #8

    Re: BSOD Madness

    I moved asio.sys out of Systemroot, it also doesn't show up in verifier anymore. But now I get driver_page_fault_in_freed_special_pool (rzudd.sys) BSODs after about 1min of system uptime.

    I turned verifier off for now, let's see if I can boot normally.

    EDIT: looking fine for now
    Attached Files Attached Files

  9. #9
    xilolee's Avatar
    Join Date
    Dec 2013
    Location
    World, Europe, Italy
    Posts
    2,048
    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: BSOD Madness

    Are you sure it's not the RAM?

    I think you got Vengeance® LPX 16GB (2x8GB) DDR4 DRAM 2666MHz C16 Memory Kit - Black (CMK16GX4M2A2666C16) (click).
    A stick only should have this code: CMK8GX4M1A2666C16 each stick... Correct?

    I checked the ASUS qualified vendor list and your RAM model isn't present (with both codes).
    Then I checked Corsair DDR4 Motherboard Compatibility and only x99 and z170 asus models appear in that list.

  10. #10

    Re: BSOD Madness

    The code is CMK8GX4M1A2666C16. It shows up in corsair's compatibility list for the b150 pro gaming/aura, which is pretty much the same board as the b150 pro gaming. I don't know where the difference is between those boards. Using the product comparison tool from ASUS, they have exactly the same features. The AURA is a little bit more expensive though (7€).

    BSOD Madness-ramcompatibility-jpg
    Notice the code? It links to this, which is my model.

    EDIT: Apparently the AURA board has a customizable led color option... yeah...

  11. #11
    xilolee's Avatar
    Join Date
    Dec 2013
    Location
    World, Europe, Italy
    Posts
    2,048
    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: BSOD Madness

    Could you check your current ram settings in your bios (and let us know them...)? (voltage, timings, and so forth)

  12. #12
    Tekno Venus's Avatar
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    UK
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    20
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    • specs System Specs
      • Manufacturer:
        Custom Built
      • Motherboard:
        ASUS Z170I ITX
      • CPU:
        Intel Core i7 6700K
      • Memory:
        16GB DDR4
      • Hard Drives:
        500GB Samsung 850 EVO, 2TB Seagate HDD
      • Power Supply:
        450W Corsair SFX
      • Case:
        Silverstone SG13 ITX
      • Cooling:
        Corsair H60i
      • Display:
        Dell U2715H - 2160x1440 27 inch
      • Operating System:
        Windows 10 Pro x64

    Re: BSOD Madness

    Hi,

    Do you have any Razer software installed - such as Razer Synapse? Could you try uninstalling it and seeing if the BSODs persist?

    -Stephen


  13. #13

    Re: BSOD Madness

    Quote Originally Posted by xilolee View Post
    Could you check your current ram settings in your bios (and let us know them...)? (voltage, timings, and so forth)
    Sure, these are all default settings. Sorry for the bad quality.
    BSOD Madness-camerazoom-20160825162149098-jpgBSOD Madness-camerazoom-20160825162203047-jpgBSOD Madness-camerazoom-20160825162324680-jpgBSOD Madness-camerazoom-20160825162458708-jpgBSOD Madness-camerazoom-20160825162536752-jpgBSOD Madness-camerazoom-20160825162556889-jpg

    Quote Originally Posted by Tekno Venus View Post
    Hi,

    Do you have any Razer software installed - such as Razer Synapse? Could you try uninstalling it and seeing if the BSODs persist?

    -Stephen
    I just uninstalled all Razer Software, which is only Razer Synapse and some SDK Package that comes with it. I also started verifier again, so far everything is still running normally.


    Meanwhile: in my last update I stated that I turned verifier off. However, it seems I actually forgot to do that while in safe mode? I played DOOM for like 4 hours, thinking verifier was off, everything worked exceptionally well. But on the next day after about 1min uptime I got a BSOD similar to the last one (rzudd.sys related), thinking it was the first non-verifier enabled BSOD I booted into safe mode and checked if it was still running - just in case - and it was, so I made sure to actually turn it off for real, not sure what went wrong there. I'm attaching the minidump.
    Attached Files Attached Files

  14. #14
    xilolee's Avatar
    Join Date
    Dec 2013
    Location
    World, Europe, Italy
    Posts
    2,048
    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: BSOD Madness

    It appears from the logs you have installed your memories in DIMM_B1 and DIMM_B2, but your MB manual recommends to use DIMM_A2 and DIMM_B2.
    Could you try that configuration?

    DIMM_A1 is the slot near the CPU, then there is DIMM_A2, DIMM_B1, DIMM_B2, hence we can call them (improperly) slot 2 and 4, to simplify things a bit...

  15. #15

    Re: BSOD Madness

    Yes I know, I did that to test if slot 1 is broken while I had the minimal system build, just didn't put it back yet.

    Still no bsods with verifier btw.

  16. #16

    Re: BSOD Madness

    Now it's 1 week of running with verifier and I encountered no bsods whatsoever. However, when I was playing DOOM the screen would turn black, music/sounds were still playing and I could still move/see the mouse cursor (after pressing CTRL+ALT+DEL or CTRL+SHIFT+ESC). ALT+F4, didn't work, too, so the only option was to reset the pc. This happened 3 times, I'm not sure if this is a DOOM-related problem, but I consider the system free of problems at this point.

    I'm looking into replacing the razer synapse software, as the ability to change dpi or polling rate is quite helpful. I might send razer those minidumps, but I doubt they are able to fix their stuff.

    You can mark this thread as solved, thanks for your help guys.

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