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  1. #1

    Help with random BSOD and Freezing.

    Can someone Help me if at all possible? I have been getting random Bsod's and system freezing for quite some time now. I have tried things like running malwarebytes, uninstalling windows 10 and reinstalling, doing the same for my my GPU drivers, to no avail. I have run WhoCrashed and it comes back with back with these bug check:

    ntoskrnl.exe
    (nt+0x142760)
    Bugcheck code: 0x157 (0xFFFFE00175890840, 0x1, 0x2, 0x0)


    ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x157 (0xFFFFE00175890840, 0x1, 0x2, 0x0)

    Sometimes I can run games fine for day and than BAM! freezes up on me or throws me a Bsod could this be a hardware problem?
    Attached Files Attached Files


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  2. #2

    Re: Help with random BSOD and Freezing.

    My system specs are-
    CPU: AMD FX-F8 9590 Eight-Core Processor
    GPU: Nividia Geforce GTX 950
    Motherboard: Gigabyte AMD 990FX + SB950 Chipset
    Ram: 2xKingston 8 Gb
    OS: Windows 10 (Original)
    PSU: ATM-600FB 600W

    I built this pc a little under a year ago.

  3. #3
    xilolee's Avatar
    Join Date
    Dec 2013
    Location
    World, Europe, Italy
    Posts
    2,175
    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: Help with random BSOD and Freezing.

    Hi Rogue7.

    On gigabyte website there are these five motherboards with that "AMD 990FX + SB950 Chipset":
    GA-990FX-Gaming
    GA-990FXA-D3
    GA-990FXA-UD3
    GA-990FXA-UD3 R5
    GA-990FXA-UD3 Ultra
    GA-990FXA-UD5
    GA-990FXA-UD5 R5
    GA-990FXA-UD7
    Imo, first possible culprit is gigabyte easytune, second is google drive.
    If I were you, I'd try in this way:
    • Remove easytune (you can always reinstall it without problems, right?) and see if that helps.
    • If it doesn't, remove google drive and see if that helps.
    • If it doesn't, wait for other opinions.



  4. #4

    Re: Help with random BSOD and Freezing.

    Sorry about that and thanks for the reply! The correct mother board is the GA-990FXA-UD3 R5.
    Ok will do, I'll follow those steps and get back with you on the info.

  5. #5

    Re: Help with random BSOD and Freezing.

    Uninstalled Google Drive, I looked for easytune 6 in the control panel but I didn't see it there so I ran my cd that came with the mother board and every time I do run it I get a blue screen with this error.

    crash dump file: C:\WINDOWS\Minidump\080716-21515-01.dmp
    This was probably caused by the following module: gdrv.sys (gdrv+0x1809)
    Bugcheck code: 0xC4 (0xF6, 0x8BC, 0xFFFFE000D0947280, 0xFFFFF800E5BF1809)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    A driver references a user-mode handle as kernel mode. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: gdrv.sys .
    Google query: gdrv.sys DRIVER_VERIFIER_DETECTED_VIOLATION

  6. #6
    xilolee's Avatar
    Join Date
    Dec 2013
    Location
    World, Europe, Italy
    Posts
    2,175
    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: Help with random BSOD and Freezing.

    In c:\windows you have these files:
    etdrv.sys
    gtdrv.sys
    gvtdrv64.sys
    They all come from gigabyte utilities:
    gigabyte tools
    Dynamic Energy Saver Advanced
    easy tune
    Easytune is available for download from your manufacturer website, hence it could be installed now with some other name or it was installed in the past and it wasn't totally removed.
    Search for gigabyte software in your control panel - install/uninstall programs


  7. #7

    Re: Help with random BSOD and Freezing.

    Ok I did find it in the control pannel I was looking for easytune but it was labeled ET6. I have uninstalled it but still get a crash when I try and run my gigabyte disk have not tested with gaming yet. Thank you for your continued help it is very much appreciated.

  8. #8
    xilolee's Avatar
    Join Date
    Dec 2013
    Location
    World, Europe, Italy
    Posts
    2,175
    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: Help with random BSOD and Freezing.

    Were those three files removed from c:\windows?

  9. #9

    Re: Help with random BSOD and Freezing.

    Ok, I couldn't not find the files int the control panel so I searched the registry and deleted the folders from there. Fingers crossed lol,will update on info.

  10. #10

    Re: Help with random BSOD and Freezing.

    OK so even with the files removed I still get the same crash at least when I try and run my GIGABYTE CD

    crash dump file: C:\WINDOWS\Minidump\080716-19921-01.dmp
    This was probably caused by the following module: gdrv.sys (gdrv+0x1809)
    Bugcheck code: 0xC4 (0xF6, 0x8A4, 0xFFFFE001644C00C0, 0xFFFFF800B7281809)
    Error: DRIVER_VERIFIER_DETECTED_VIOLATION
    Bug check description: This is the general bug check code for fatal errors found by Driver Verifier.
    A driver references a user-mode handle as kernel mode. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: gdrv.sys .
    Google query: gdrv.sys DRIVER_VERIFIER_DETECTED_VIOLATION

    Going to try to run some games although previously the crash happened very sporadically in games sometimes within 30 minutes of launch then other times not crashing for a few consecutive days (giving me false hope -_-) will let you know. again thank you so much for your time and reply's
    .

  11. #11

    Re: Help with random BSOD and Freezing.

    Also thought it might have been a bad disk but it boots fine in safe mode.

  12. #12
    xilolee's Avatar
    Join Date
    Dec 2013
    Location
    World, Europe, Italy
    Posts
    2,175
    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: Help with random BSOD and Freezing.

    Did you remove etdrv.sys, gdrv.sys, gvtdrv64.sys from c:\windows?
    Rogue7 says thanks for this.

  13. #13

    Re: Help with random BSOD and Freezing.

    Yes, I went through this path in the registry editor to find all three files and deleted them: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services

    I feel foolish as you did say windows multiple times went to (C:)/Windows/ and found all 3 of those files have removed them from there as well now.

  14. #14

    Re: Help with random BSOD and Freezing.

    ok with the new found info I tried booting the same CD, when I booted it, it re-created the file gdrv.sys resulting in the same crash. Although the other 2 files seem to be successfully removed.

  15. #15

    Re: Help with random BSOD and Freezing.

    K tired playing black ops 3 no blue screens yet but I now have an incredibly low and sporadic frame rate, could that be contributed to deleting those files? or maybe a messed up gpu? I've tried clean installing the latest driver multiple times, to no avail sadly.

  16. #16
    xilolee's Avatar
    Join Date
    Dec 2013
    Location
    World, Europe, Italy
    Posts
    2,175
    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: Help with random BSOD and Freezing.

    Sorry, I didn't understand your last message...
    Did the BSOD disappear?
    Now, do you have problems with your video and GPU?
    Rogue7 says thanks for this.

  17. #17

    Re: Help with random BSOD and Freezing.

    No unfortunatly, I din't want to spam the forum, I have just gotten a new blue screen now:

    crash dump file: C:\WINDOWS\Minidump\080816-21781-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x142940)
    Bugcheck code: 0xF7 (0xBBBB944464989874, 0x54F61DADC09B, 0xFFFFAB09E2523F64, 0x0)
    Error: DRIVER_OVERRAN_STACK_BUFFER
    file path: C:\WINDOWS\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a driver has overrun a stack-based buffer.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    I have run malwarebytes with no hits clean installed new drivers... Im so lost -_-

  18. #18

    Re: Help with random BSOD and Freezing.

    Also about the gpu I was just wondering if these were signs of a failing gpu random bsod and system freezing all to textures not loading in game right. I apologize for being severely unexpired

  19. #19
    xilolee's Avatar
    Join Date
    Dec 2013
    Location
    World, Europe, Italy
    Posts
    2,175
    • specs System Specs
      • Manufacturer:
        XILOLEE.com
      • Model Number:
        XILO
      • Motherboard:
        ASROCK FM2A88M Pro3+ chipset A88X Bolton-D4
      • CPU:
        A10-7800, 4 CPU, 4 thr, 65/45W, FM2+, 28nm, Steamroller/Kaveri
      • Memory:
        10GB (Nanya and kingston ddr3-1333 9-9-9-24)
      • Graphics:
        Radeon R7 720MHz (8 GPU cores, integrated in CPU)
      • Sound Card:
        RealTek ALC662 (integrated in MB)
      • Hard Drives:
        Seagate ST500DM002-1BD142 500GB 7200RPM
      • Power Supply:
        SuperFlower 450W 80+ Platinum (SF-450P14PE)
      • Case:
        Sharkoon VG4-S
      • Cooling:
        Realtek RTL8111GR (NIC integrated in MB)
      • Display:
        Samsung SyncMaster SA100 LS22A100NS-EN
      • Operating System:
        Windows 10 Home/Standard x64

    Re: Help with random BSOD and Freezing.

    Could you post your new configuration through the bsod collection app (the new bsod should be included automatically with that)?

  20. #20

    Re: Help with random BSOD and Freezing.

    Sorry for the belated response busy with work, here is the new report:
    Attached Files Attached Files

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