B bonniedarko Member Joined Jul 1, 2016 Posts 10 Jul 1, 2016 #1 i need help with fixing my BSOD PLEASE hi everyone im Joe nice to meet everyone that is willing to help me fix my damn computer lol... so i just regeistered to the site and ive been having some real trouble with my computer and i really cant figure out how to fix my problems without spending $$$ on geek sqaud.. so heres is my issue i get more than 5 differnt BSOD error codes i used to get more than 5 different ones but i have solved those with driver updater... the other ones i cant find a way to fix.. how do i give you guys my DMP files so u can see whats going on with my comp.. what filles do i need to give you fellas???? some of the error codes i get system thread not handled exception not handled my computer is a dell xps 8700 I5 processor 12gb of ram thank you to ehomever can help
i need help with fixing my BSOD PLEASE hi everyone im Joe nice to meet everyone that is willing to help me fix my damn computer lol... so i just regeistered to the site and ive been having some real trouble with my computer and i really cant figure out how to fix my problems without spending $$$ on geek sqaud.. so heres is my issue i get more than 5 differnt BSOD error codes i used to get more than 5 different ones but i have solved those with driver updater... the other ones i cant find a way to fix.. how do i give you guys my DMP files so u can see whats going on with my comp.. what filles do i need to give you fellas???? some of the error codes i get system thread not handled exception not handled my computer is a dell xps 8700 I5 processor 12gb of ram thank you to ehomever can help
B bonniedarko Member Joined Jul 1, 2016 Posts 10 Jul 1, 2016 #2 Re: i need help with fixing my BSOD PLEASE windows 10 but it was windows 7 or 8 b4 the free upgrade and i still had the same problems with older os so i have not a clue what to do
Re: i need help with fixing my BSOD PLEASE windows 10 but it was windows 7 or 8 b4 the free upgrade and i still had the same problems with older os so i have not a clue what to do
B bonniedarko Member Joined Jul 1, 2016 Posts 10 Jul 1, 2016 #3 Re: i need help with fixing my BSOD PLEASE
B bonniedarko Member Joined Jul 1, 2016 Posts 10 Jul 1, 2016 #4 Re: i need help with fixing my BSOD PLEASE and its a desktop i have not a clue to why its saying its a laptop either def not a dell inspironc 3135
Re: i need help with fixing my BSOD PLEASE and its a desktop i have not a clue to why its saying its a laptop either def not a dell inspironc 3135
B bonniedarko Member Joined Jul 1, 2016 Posts 10 Jul 1, 2016 #5 i need some real assistance fixing my computer so it doesnt have these darn bsods View attachment 21510 and my comp isnt a inspiron disregard that
i need some real assistance fixing my computer so it doesnt have these darn bsods View attachment 21510 and my comp isnt a inspiron disregard that
B bonniedarko Member Joined Jul 1, 2016 Posts 10 Jul 2, 2016 #6 here are my errores if this helps start the process exception not handled driver irql not less or equal pacer.sys timer or dpc invalid interupt exce[ption not handled my computer also now beeps about 5 to 7 times when it reboots as well please if anyone can help it would be greatly appreiciated im new to this forum so if im doing or going about this thread wrong please alert me.. i dont mean to be rude or a jerk just trying t ofix my computer that i spent a good dollar on.. thank u your new communityb member Joe
here are my errores if this helps start the process exception not handled driver irql not less or equal pacer.sys timer or dpc invalid interupt exce[ption not handled my computer also now beeps about 5 to 7 times when it reboots as well please if anyone can help it would be greatly appreiciated im new to this forum so if im doing or going about this thread wrong please alert me.. i dont mean to be rude or a jerk just trying t ofix my computer that i spent a good dollar on.. thank u your new communityb member Joe
axe0 Administrator, BSOD Academy Instructor, Security Analyst Staff member Joined May 21, 2015 Posts 3,307 Location Holland Jul 2, 2016 #7 Please remove these programs and revert back the changes they have made using a restore point or another backup, some programs from IObit can cause a system to become unbootable like Advanced SystemCare. Driver Booster is a useless program, Malware Fighter I see as a bad replica of Malwarebytes Anti-Malware due to the theft. Code: Start Menu\Programs\Advanced SystemCare Ultimate Public:Start Menu\Programs\Advanced SystemCare Ultimate Public Start Menu\Programs\Advanced SystemCare Ultimate 8 Public:Start Menu\Programs\Advanced SystemCare Ultimate 8 Public Start Menu\Programs\Driver Booster 3 Public:Start Menu\Programs\Driver Booster 3 Public Start Menu\Programs\IObit Malware Fighter Public:Start Menu\Programs\IObit Malware Fighter Public Start Menu\Programs\IObit Uninstaller Public:Start Menu\Programs\IObit Uninstaller Public Start Menu\Programs\Smart Defrag Public:Start Menu\Programs\Smart Defrag Public NOTE: I did not analyze the dumps, I just wanted to say this :smile9:
Please remove these programs and revert back the changes they have made using a restore point or another backup, some programs from IObit can cause a system to become unbootable like Advanced SystemCare. Driver Booster is a useless program, Malware Fighter I see as a bad replica of Malwarebytes Anti-Malware due to the theft. Code: Start Menu\Programs\Advanced SystemCare Ultimate Public:Start Menu\Programs\Advanced SystemCare Ultimate Public Start Menu\Programs\Advanced SystemCare Ultimate 8 Public:Start Menu\Programs\Advanced SystemCare Ultimate 8 Public Start Menu\Programs\Driver Booster 3 Public:Start Menu\Programs\Driver Booster 3 Public Start Menu\Programs\IObit Malware Fighter Public:Start Menu\Programs\IObit Malware Fighter Public Start Menu\Programs\IObit Uninstaller Public:Start Menu\Programs\IObit Uninstaller Public Start Menu\Programs\Smart Defrag Public:Start Menu\Programs\Smart Defrag Public NOTE: I did not analyze the dumps, I just wanted to say this :smile9:
B bonniedarko Member Joined Jul 1, 2016 Posts 10 Jul 2, 2016 #8 it BSOD when idle for long period of time its BSOD during certain video playbacks... ex watching movies in mkv mp4 andmost video formats.. but sometimes doesnt BSOD i cacn get throught some movies with out crash it BSOD during my emulators ex.. ps2 game cube wii it BSOD during my Reg PC format Games ex.. alien isolation, need for speed games, it BSOD right after A REBOOT from BSOD if i need to screen shot stuff for somone to get a better understading of my problems please just ask and point and i will do what ever to get this problem solved HAPPY 4TH OF JULY WEEKND
it BSOD when idle for long period of time its BSOD during certain video playbacks... ex watching movies in mkv mp4 andmost video formats.. but sometimes doesnt BSOD i cacn get throught some movies with out crash it BSOD during my emulators ex.. ps2 game cube wii it BSOD during my Reg PC format Games ex.. alien isolation, need for speed games, it BSOD right after A REBOOT from BSOD if i need to screen shot stuff for somone to get a better understading of my problems please just ask and point and i will do what ever to get this problem solved HAPPY 4TH OF JULY WEEKND
B bonniedarko Member Joined Jul 1, 2016 Posts 10 Jul 2, 2016 #9 ok i will do this as soon as i get home today from work ... what erro will that fix... because i was getting these BSOD even b4 i upgraded fro free to windows 10 from 7 i think
ok i will do this as soon as i get home today from work ... what erro will that fix... because i was getting these BSOD even b4 i upgraded fro free to windows 10 from 7 i think
axe0 Administrator, BSOD Academy Instructor, Security Analyst Staff member Joined May 21, 2015 Posts 3,307 Location Holland Jul 2, 2016 #10 I would like to give this a shot :smile9: Please note, I am no kernel dump analyst like many are, this means that certain things that may be present in a kernel dump only I could miss. In some cases they return in the minidumps but that does not often happen. Please check Dell for BIOS updates. Please increase the free space to at least 15% free space, Windows needs 10-15% free space to perform background stuff, >15% is to be on the safe side. Code: Drive C: Description Local Fixed Disk Compressed No File System NTFS Size 914.52 GB (981,955,768,320 bytes) Free Space 97.65 GB (104,854,511,616 bytes) Volume Name OS Volume Serial Number 3AFB3B06 Please download the Realtek drivers from Dell and install them. Code: Child-SP RetAddr : Args to Child : Call Site ffffd000`28969520 fffff800`2594da89 : ffffe001`0dbc1000 ffffe001`0dbc1002 00000000`00000000 fffff800`25b54353 : afd!AfdTLFastDgramSendComplete+0x27 ffffd000`289695f0 fffff800`2520128a : 00000000`00000000 fffff800`2594d9a0 00000000`00000000 ffffe001`00000000 : tcpip!UdpSendMessagesDatagramsComplete+0xe9 ffffd000`28969650 fffff800`2594ca7b : ffffe001`0eece8f0 00000000`00000001 ffffe001`0ef5fa90 00000000`00000000 : NETIO!NetioDereferenceNetBufferListChain+0xea ffffd000`28969720 fffff800`2548331b : 00000000`00000001 ffffd000`289697b9 00000000`00000002 fffff800`2969af56 : tcpip!FlSendNetBufferListChainComplete+0x5b ffffd000`28969750 fffff800`254838bc : ffffe001`0af06100 ffffe001`0ef5fa02 00000000`00000001 ffffe001`0764c901 : ndis!ndisMSendCompleteNetBufferListsInternal+0x13b ffffd000`28969820 fffff800`2969b24a : ffffe001`0af061a0 00000000`00000000 00000000`00001c68 ffffe001`0b1e2702 : ndis!NdisMSendNetBufferListsComplete+0x2bc ffffd000`28969920 ffffe001`0af061a0 : 00000000`00000000 00000000`00001c68 ffffe001`0b1e2702 ffffe001`0641e980 : rt640x64+0x1b24a ffffd000`28969928 00000000`00000000 : 00000000`00001c68 ffffe001`0b1e2702 ffffe001`0641e980 00000000`00000000 : 0xffffe001`0af061a0 Bugcheck code 1000007E Arguments ffffffff`c0000005 fffff800`27d3cb07 ffffd000`289692e8 ffffd000`28968b00 Debug session time: Sat Jul 2 00:33:58.960 2016 (UTC + 2:00) System Uptime: 0 days 2:53:21.815 0: kd> lmvm rt640x64 Browse full module list start end module name fffff800`29680000 fffff800`29766000 rt640x64 T (no symbols) Loaded symbol image file: rt640x64.sys Image path: \SystemRoot\System32\drivers\rt640x64.sys Image name: rt640x64.sys Browse all global symbols functions data Timestamp: Fri Mar 11 06:57:50 2016 (56E25E5E) CheckSum: 000F1844 ImageSize: 000E6000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Please download and run Display Driver Uninstaller to uninstall the AMD drivers and download new drivers from AMD Code: BugCheck BE, {fffff800ba489bf0, ba964121, ffffd00023a76970, b} *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys Probably caused by : atikmdag.sys ( atikmdag+14dfa ) Followup: MachineOwner --------- 2: kd> lmvm atikmdag Browse full module list start end module name fffff800`b9920000 fffff800`bae20000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Browse all global symbols functions data Timestamp: Mon Nov 30 06:32:50 2015 (565BDF82) CheckSum: 01495155 ImageSize: 01500000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Please remove either of your memory models, mixed memory may cause various of problems. Code: [Memory Device (Type 17) - Length 34 - Handle 0031h] Physical Memory Array Handle 002bh Memory Error Info Handle [Not Provided] Total Width 64 bits Data Width 64 bits Size 2048MB Form Factor 09h - DIMM Device Set [None] Device Locator DIMM4 Bank Locator BANK 2 Memory Type 18h - Specification Reserved Type Detail 0080h - Synchronous Speed 1600MHz Manufacturer Hynix/Hyundai Serial Number Asset Tag Number Part Number HMT325U6CFR8C-PB [Memory Device (Type 17) - Length 34 - Handle 0033h] Physical Memory Array Handle 002bh Memory Error Info Handle [Not Provided] Total Width 64 bits Data Width 64 bits Size 4096MB Form Factor 09h - DIMM Device Set [None] Device Locator DIMM2 Bank Locator BANK 3 Memory Type 18h - Specification Reserved Type Detail 0080h - Synchronous Speed 1600MHz Manufacturer 1311 Serial Number Asset Tag Number Part Number NT4GC64B8HG0NF-DI
I would like to give this a shot :smile9: Please note, I am no kernel dump analyst like many are, this means that certain things that may be present in a kernel dump only I could miss. In some cases they return in the minidumps but that does not often happen. Please check Dell for BIOS updates. Please increase the free space to at least 15% free space, Windows needs 10-15% free space to perform background stuff, >15% is to be on the safe side. Code: Drive C: Description Local Fixed Disk Compressed No File System NTFS Size 914.52 GB (981,955,768,320 bytes) Free Space 97.65 GB (104,854,511,616 bytes) Volume Name OS Volume Serial Number 3AFB3B06 Please download the Realtek drivers from Dell and install them. Code: Child-SP RetAddr : Args to Child : Call Site ffffd000`28969520 fffff800`2594da89 : ffffe001`0dbc1000 ffffe001`0dbc1002 00000000`00000000 fffff800`25b54353 : afd!AfdTLFastDgramSendComplete+0x27 ffffd000`289695f0 fffff800`2520128a : 00000000`00000000 fffff800`2594d9a0 00000000`00000000 ffffe001`00000000 : tcpip!UdpSendMessagesDatagramsComplete+0xe9 ffffd000`28969650 fffff800`2594ca7b : ffffe001`0eece8f0 00000000`00000001 ffffe001`0ef5fa90 00000000`00000000 : NETIO!NetioDereferenceNetBufferListChain+0xea ffffd000`28969720 fffff800`2548331b : 00000000`00000001 ffffd000`289697b9 00000000`00000002 fffff800`2969af56 : tcpip!FlSendNetBufferListChainComplete+0x5b ffffd000`28969750 fffff800`254838bc : ffffe001`0af06100 ffffe001`0ef5fa02 00000000`00000001 ffffe001`0764c901 : ndis!ndisMSendCompleteNetBufferListsInternal+0x13b ffffd000`28969820 fffff800`2969b24a : ffffe001`0af061a0 00000000`00000000 00000000`00001c68 ffffe001`0b1e2702 : ndis!NdisMSendNetBufferListsComplete+0x2bc ffffd000`28969920 ffffe001`0af061a0 : 00000000`00000000 00000000`00001c68 ffffe001`0b1e2702 ffffe001`0641e980 : rt640x64+0x1b24a ffffd000`28969928 00000000`00000000 : 00000000`00001c68 ffffe001`0b1e2702 ffffe001`0641e980 00000000`00000000 : 0xffffe001`0af061a0 Bugcheck code 1000007E Arguments ffffffff`c0000005 fffff800`27d3cb07 ffffd000`289692e8 ffffd000`28968b00 Debug session time: Sat Jul 2 00:33:58.960 2016 (UTC + 2:00) System Uptime: 0 days 2:53:21.815 0: kd> lmvm rt640x64 Browse full module list start end module name fffff800`29680000 fffff800`29766000 rt640x64 T (no symbols) Loaded symbol image file: rt640x64.sys Image path: \SystemRoot\System32\drivers\rt640x64.sys Image name: rt640x64.sys Browse all global symbols functions data Timestamp: Fri Mar 11 06:57:50 2016 (56E25E5E) CheckSum: 000F1844 ImageSize: 000E6000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Please download and run Display Driver Uninstaller to uninstall the AMD drivers and download new drivers from AMD Code: BugCheck BE, {fffff800ba489bf0, ba964121, ffffd00023a76970, b} *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys Probably caused by : atikmdag.sys ( atikmdag+14dfa ) Followup: MachineOwner --------- 2: kd> lmvm atikmdag Browse full module list start end module name fffff800`b9920000 fffff800`bae20000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Browse all global symbols functions data Timestamp: Mon Nov 30 06:32:50 2015 (565BDF82) CheckSum: 01495155 ImageSize: 01500000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Please remove either of your memory models, mixed memory may cause various of problems. Code: [Memory Device (Type 17) - Length 34 - Handle 0031h] Physical Memory Array Handle 002bh Memory Error Info Handle [Not Provided] Total Width 64 bits Data Width 64 bits Size 2048MB Form Factor 09h - DIMM Device Set [None] Device Locator DIMM4 Bank Locator BANK 2 Memory Type 18h - Specification Reserved Type Detail 0080h - Synchronous Speed 1600MHz Manufacturer Hynix/Hyundai Serial Number Asset Tag Number Part Number HMT325U6CFR8C-PB [Memory Device (Type 17) - Length 34 - Handle 0033h] Physical Memory Array Handle 002bh Memory Error Info Handle [Not Provided] Total Width 64 bits Data Width 64 bits Size 4096MB Form Factor 09h - DIMM Device Set [None] Device Locator DIMM2 Bank Locator BANK 3 Memory Type 18h - Specification Reserved Type Detail 0080h - Synchronous Speed 1600MHz Manufacturer 1311 Serial Number Asset Tag Number Part Number NT4GC64B8HG0NF-DI