bsod - OS is dutch - Windows 10 x64

reehan · Jul 1, 2016

Hi guys,

hope you can help me out. I get the BSOD every now and then on this machine, cannot really pinpoint what triggers it.

please note that the OS is in Dutch language and I this is not my own machine. answered the questions to the best of my knowledge.

GiBy GA-78LMT-USB3 760G

· OS - Windows 10
· x86 (32-bit) or x64 ? x64
· What was original installed OS on system? Windows 8 (i believe)
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM
· Age of system (hardware) - 1 year
· Age of OS installation - have you re-installed the OS? 5 Months

· CPU - AMD FX-4300, 3,8 GHZ
· Video Card - Club 3D AMD Radeon™ R5 230
· MotherBoard - GiBy GA-78LMT-USB3 760G
· Power Supply - brand & wattage - XILENCE Performance C 500W ATX23

· System Manufacturer - Self built
· Laptop or Desktop - Desktop

Thanks !!

axe0 · Jul 2, 2016

Hi reehan,

Please remove Daemon Tools & Gigabyte software, both are known for causing problems.

Please ensure the SSD firmware is up to date.

Please remove this driver

Code:

aoddriver4.3	AODDriver4.3	\??\c:\program files\ati technologies\ati.ace\fuel\amd64\aoddriver2.sys

Please uninstall Avast and use Windows Defender as alternative while troubleshooting.
I suggest to uninstall Avast first using the normal way, through programs & features in control panel, then using the uninstall utility you can get from here to make sure everything is removed properly.

Code:

ffffd000`236328a8  fffff800`c4fde3edUnable to load image \SystemRoot\system32\drivers\aswSnx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
 aswSnx+0x2e3ed

reehan · Jul 2, 2016

Hi axe0,

Thanks !
done all your steps, except removing aoddriver2.sys
Not sure on how to uninstall this ?
Having said that, no bsod so far..

Also, may be off topic, but is Windows Defender sufficient or would you recommend an antivirus (apart from Avast off course)?

axe0 · Jul 2, 2016

Windows Defender is good enough for most daily usage as long as you know what you're doing and do nothing that may be suspicious like clicking on a link in a mail or opening an attachment from a strange mail (obvious examples).

reehan · Jul 3, 2016

Thanks axe0,

No more BSOD since performing the steps.

axe0 · Jul 3, 2016

Glad to hear :smile9:

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bsod - OS is dutch - Windows 10 x64

reehan

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axe0

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reehan

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reehan

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axe0

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bsod - OS is dutch - Windows 10 x64

reehan

New member

Attachments

axe0

Administrator, BSOD Academy Instructor, Security Analyst

reehan

New member

axe0

Administrator, BSOD Academy Instructor, Security Analyst

reehan

New member

axe0

Administrator, BSOD Academy Instructor, Security Analyst

Administrator,
BSOD Academy Instructor,
Security Analyst

Administrator,
BSOD Academy Instructor,
Security Analyst

Administrator,
BSOD Academy Instructor,
Security Analyst