A brief history before I give all the information:
I bought an alienware 15 last year which came with windows 8.1 pre-installed and I upgraded it to Windows 10. Last week, the system crashed and was not able to boot up at any cost. The recovery tools did not identify any partitions etc. With a recovery drive I was able to install a fresh copy of windows 8.1 and get the system up and running. But post that I have been having multiple BSODs. I need to restart the system almost 3 times everytime I put the system to sleep or shutdown.
The other details:
OS - Windows 10, 8.1, 8, 7, Vista ?
Currently windows 8.1
· x86 (32-bit) or x64 ?
X64
· What was original installed OS on system?
As indicated it came with windows 8.1, which I upgraded to windows 10, but now currently running windows 8.1
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
OEM version
· Age of system (hardware)
Bought last year in august
· Age of OS installation - have you re-installed the OS?
1 week back
· CPU
Intel i7- 4710HQ
· Video Card
Intel HD graphics 4600
NVDIA Geforce GTX 970M
· MotherBoard - (if NOT a laptop)
· Power Supply - brand & wattage (if laptop, skip this one)
· System Manufacturer
Alienware
· Exact model number (if laptop, check label on bottom)
ALienware 15
· Laptop or Desktop?
Laptop
I am unable to run the perfom function as it is giving me an error that the request has been denied by the administrator.
