[SOLVED] Random multiple BSOD - Windows 8.1 x64

Ov3rL0aD3 · Jan 11, 2016

· OS: Windows 8.1 x64
· What was original installed OS on system: Windows 8 x64.
· The OS is an OEM version (came pre-installed on system)
· Age of system (hardware): around 1 year.
· Age of OS installation - have you re-installed the OS: yes 4 months ago.

· CPU: Intel Core i3-3120M
· Video Card: Intel HD Graphics 4000
· MotherBoard - (if NOT a laptop): It's a laptop
· Power Supply - brand & wattage (if laptop, skip this one): It's a laptop

· System Manufacturer: Sony Corporation
· Exact model number (if laptop, check label on bottom): SVE1713O4E

· Laptop or Desktop: Laptop

Thats what i get after the autorun execute. I just zipped the folder by myself and attached it to this thread.

And when i try to do the perfmon /report thing in the commandline (cmd) i get this error: The request was rejected by the operator or administrator.

jcgriff2 · Jan 11, 2016

Hi. . .

The 4 dumps were of little help to us. Run Driver Verifier - see if it flags any 3rd party drivers.

https://www.sysnative.com/forums/bs...er-bsod-related-windows-10-8-1-8-7-vista.html

Let driver Verifier run for at least 24 hours in the background.

Lastly, is there any doubt as to the authenticity of your version of Windows? Did Windows come pre-installed on your system or did you purchase a full retail copy?

Regards. . .

jcgriff2

Ov3rL0aD3 · Jan 11, 2016

jcgriff2 said:
Hi. . .

The 4 dumps were of little help to us. Run Driver Verifier - see if it flags any 3rd party drivers.

https://www.sysnative.com/forums/bs...er-bsod-related-windows-10-8-1-8-7-vista.html

Let driver Verifier run for at least 24 hours in the background.

Lastly, is there any doubt as to the authenticity of your version of Windows? Did Windows come pre-installed on your system or did you purchase a full retail copy?

Regards. . .

jcgriff2

Windows came pre-installed but i did some backup disks. Also 1 hour ago i got another bluescreen with another error ._.
Here is a screenshot of the minidump:

Thanks for helping me :)

#EDIT: Will run the driver verifier now. See you :)

jcgriff2 · Jan 11, 2016

Hi. . .

My pleasure.

hal.dll is Windows' Hardware Abstract Layer

ntoskrnl.exe is the Windows NT Kernel

Neither is the cause of your BSODs. They are listed as defaults of sorts.

It appears to me that the cause of your BSODs is unknown hardware failure. You've had 5 BSODs with 4 different bugchecks (STOP errors). This fact alone points to hardware failure.

The problem is that dumps are incapable of telling us the exact piece of hardware that is failing. The only time they are a help with hardware failure is when HDD/SSDs go bad as the dumps will usually contain an I/O error code. But that's not the case here.

You can try Driver Verifier, but TBH, I'm not overly confident that it will help us. Run it anyway.

Run hardware diagnostics - start with memtest86+ - run 1 stick at a time & alternate the slots.

https://www.sysnative.com/forums/hardware-tutorials/3909-test-ram-memtest86.html

Besides possible bad RAM, PC Desktop power supplies can cause BSODs. If you have a desktop and can swap out the PSU, I would try that as well.

Another thing to think about - reinstalling Windows. If a fresh install of Windows BSODs, the cause is 99.9% hardware failure.

Regards. . .

jcgriff2

Ov3rL0aD3 · Jan 13, 2016

Ok I run the verifier over 24 hours and thats the status:
View attachment 18517
Then I did the memtest and there were no errors.
Then I opened the laptop case and cleaned the fan and stuff from dust.
And since then there were no crashes or BSOD's so I think that my hardware was overheated and just crashed.
I will reply when I get another BSOD and thanks for helping me :)

Greetings Ov3rL0aD3

jcgriff2 · Jan 15, 2016

Hi. . .

The attachment seems to be invalid. Please upload again.

Regardless, it sounds like you fixed your BSOD problem.

Good luck to you.

Regards. . .

jcgriff2

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[SOLVED] Random multiple BSOD - Windows 8.1 x64

Ov3rL0aD3

New member

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Ov3rL0aD3

New member

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Ov3rL0aD3

New member

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

[SOLVED] Random multiple BSOD - Windows 8.1 x64

Ov3rL0aD3

New member

jcgriff2

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Ov3rL0aD3

New member

jcgriff2

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Ov3rL0aD3

New member

jcgriff2

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)