BSOD IRQL_NOT_LESS_OR_EQUAL 0x0000000a

Dan85 · Dec 13, 2015

Hi everyone, I am hoping to get some help regarding my laptop. Back in October I started getting the dreaded BSOD after about 10 mins of operation. Despite trying numerous things i haven't managed to sort it. I have attached what hopefully should be the zip file.
Thanks in advance for your help.

xilolee · Dec 13, 2015

Hi Dan85. :welcome:
Are you under/overclocking your machine?
Did you clean it from the dust (inside the laptop)?
I.e., I'd first check temperatures and voltages (using cpu-z and/or hwinfo).
What firewall(s) are you using?
What antivirus(es) are you using?
What antispyware(s)/antimalware(s) are you using?

Dan85 · Dec 14, 2015

Hello thanks for the quick response. The system is running normally, no under/over clocking. I will check the temperatures and voltages after work although I'm fairly certain it's a 3rd party driver causing the crash. I use Microsoft security essentials and the standard Windows firewall. I also use CCleaner.

Dan85 · Dec 14, 2015

I forgot to add, it doesn't do it when I start it in safe mode.

xilolee · Dec 16, 2015

Have you tried also with a clean boot (click)?

If you can't solve the problem with the clean boot, try to run driver verifier; please read CAREFULLY the guide about Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista (click) (and also some other tutorials/guides and WARNINGS on internet).
You'll need to go to safe mode to reset verifier settings (from an elevated command prompt: verifier /reset), if you'll get a very fast BSOD after you logged into windows.
Take precautions before enabling verifier: create a restore point and create a system image (better safe than sorry).

MichaelB · Dec 17, 2015

@Dan85

your Sony has bad Memory, thats what Windebug tells in every dump.
run memtest for a couple of hours to identify the bad Ram.

Memtest86+ - Advanced Memory Diagnostic Tool

xilolee · Dec 17, 2015

Hasn't the memory used in safe mode?

xilolee · Dec 17, 2015

(isn't)

Dan85 · Dec 31, 2015

A quick update. I decided to do a clean install of Windows in the end. So far it is working fine and has been for around 15 days now. I haven't reinstalled all of the programs that I had before but I am however prepared that it could well be the RAM as mentioned above. Thank you for your help.

xilolee · Jan 1, 2016

Dan85 said:
I haven't reinstalled all of the programs that I had beforeThank you for your help.

You could have tried verifier, given that you decided anyway to reinstall windows.
At least you could have excluded if the culprit was one of the installed programs.:s13:

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BSOD IRQL_NOT_LESS_OR_EQUAL 0x0000000a

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