1. #1

    Blue Screen Unexpected Store Exception / Critical Process Died

    Hello,

    here are the requested Zips to take care of my poor laptop.

    I forgot:

    Windows 10 Home Edition X64 ( upgrade )
    originally installed Windows 8.1 ( mabye 8.0)
    hardware is maybe 4 to 5 months old

    CPU
    Nvidia 860m Gtx
    Laptop ( Aspire VN7-791G by Acer )


    Unexpected Store Exception / Critical Process Died

    those were the Error names.

    It mainly happened playing Witcher 3 ( but it did occur later during normal desktop use )

    I have a software called "Parkcontrole" with which you can Use the full power of youre processors.
    Dont know if I fiddled arround there to much and did something stupid. ( I sometimes should read more about it than just trying it, i know)

    Note:

    The sysnative file collector did not create automatically a zip folder in the documents folder. I did it manually afterwards.
    Attached Files Attached Files


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  2. #2
    liannfs23's Avatar
    Join Date
    Nov 2014
    Location
    Taiwan
    Posts
    16

    Re: Blue Screen Unexpected Store Exception / Critical Process Died

    Hi doktajohn,

    Would you mind to check the following registries that are exist or not?
    1. [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\iaStorA\Parameters\Device]
    "Controller0Phy0ANEnable"=dword:00000000
    "Controller0Phy1ANEnable"=dword:00000000
    "Controller0Phy2ANEnable"=dword:00000000
    "Controller0Phy3ANEnable"=dword:00000000
    "Controller0Phy4ANEnable"=dword:00000000
    "Controller0Phy5ANEnable"=dword:00000000

    2. [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\iaStorA\Parameters\Device]
    "OddZeroPowerEnable"=dword:00000000


    You could type "regedit" in Run to locate those registries.
    Be careful not to modify any values.

    Thank you.

  3. #3

    Re: Blue Screen Unexpected Store Exception / Critical Process Died

    Hi,

    Thanks for the reply!

    how do I find those registrys? Just manually? Is there a folder they should be in?

    Still new to this.

  4. #4
    liannfs23's Avatar
    Join Date
    Nov 2014
    Location
    Taiwan
    Posts
    16

    Re: Blue Screen Unexpected Store Exception / Critical Process Died

    Hi doktajohn.

    Yes, you could use the combination key of "Win key" + "R" under Windows to call out the Run Window then type "regedit" to execute the Registry Editor.
    After that, please try to expand the directory tree by double clicking each directories to find the following registries. :)

    1. [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\iaStorA\Parameters\Device]
    "Controller0Phy0ANEnable"=dword:00000000
    "Controller0Phy1ANEnable"=dword:00000000
    "Controller0Phy2ANEnable"=dword:00000000
    "Controller0Phy3ANEnable"=dword:00000000
    "Controller0Phy4ANEnable"=dword:00000000
    "Controller0Phy5ANEnable"=dword:00000000

    2. [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\iaStorA\Parameters\Device]
    "OddZeroPowerEnable"=dword:00000000

    You might see a screen that similar to the following:
    Blue Screen Unexpected Store Exception / Critical Process Died-registry-png

    Thanks.


  5. #5

    Re: Blue Screen Unexpected Store Exception / Critical Process Died

    iaStoreA does not exist, but iaStorAV or iaStorV

    in iaStorAV is no folder called Device...
    Attached Thumbnails Attached Thumbnails Blue Screen Unexpected Store Exception / Critical Process Died-regeditjohn-jpg  

  6. #6

    Re: Blue Screen Unexpected Store Exception / Critical Process Died

    Hello. It is still crashing.

    Can we somehow tackle this problem again?

    Greets

    J

  7. #7
    blueelvis's Avatar
    Join Date
    Apr 2014
    Location
    India
    Posts
    970
    • specs System Specs
      • Manufacturer:
        Toshiba
      • CPU:
        Intel Core i5 @ 2.4 GHz 2nd Generation
      • Memory:
        8 GB @ 1600MHz Dual Channel B)
      • Graphics:
        Intel HD 3000 B)
      • Hard Drives:
        Hitachi 1TB 7200 RPM & WD 500 GB
      • Cooling:
        There is some fan inside but it keeps whirring <_<
      • Display:
        1366x768
      • Operating System:
        Windows 8.1 Embedded Industry Pro

    Re: Blue Screen Unexpected Store Exception / Critical Process Died

    Greetings doktajohn ^_^,

    Sorry for the delayed response. Do you still need help with this? If yes, then please respond to this thread and I would be notified via email. I will try my best to reply within 48 hours.

    In case you are still facing the issues, kindly run the SysnativeFileCollectionApp and upload a freshly generated ZIP file so that I could analyse the dump files.

    -Pranav
    Ever wanted to learn to debug BSODs? PM me now!

    Feel free to PM me in case I haven't replied within 48 Hours ^_^. Anything else? Still feel free to PM me :thumbsup2:

  8. #8

    Re: Blue Screen Unexpected Store Exception / Critical Process Died

    Had to buy a new SSD

    c lose it. thanks

  9. #9
    blueelvis's Avatar
    Join Date
    Apr 2014
    Location
    India
    Posts
    970
    • specs System Specs
      • Manufacturer:
        Toshiba
      • CPU:
        Intel Core i5 @ 2.4 GHz 2nd Generation
      • Memory:
        8 GB @ 1600MHz Dual Channel B)
      • Graphics:
        Intel HD 3000 B)
      • Hard Drives:
        Hitachi 1TB 7200 RPM & WD 500 GB
      • Cooling:
        There is some fan inside but it keeps whirring <_<
      • Display:
        1366x768
      • Operating System:
        Windows 8.1 Embedded Industry Pro

    Re: Blue Screen Unexpected Store Exception / Critical Process Died

    Quote Originally Posted by doktajohn View Post
    Had to buy a new SSD

    c lose it. thanks
    Sorry, I did not understand. Is your issue resolved?



    -Pranav
    Ever wanted to learn to debug BSODs? PM me now!

    Feel free to PM me in case I haven't replied within 48 Hours ^_^. Anything else? Still feel free to PM me :thumbsup2:

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