[SOLVED] NDIS+570cc Windows 7 x64 BSOD

Saiber77 · Jul 28, 2015

Keep getting a persistent NDIS BSOD which when researched on the web tells me it is related to the Atheros NIC driver, it's not... Even with no NIC drivers installed it will still BSOD and restart.

Acer Aspire 7750, Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20), View attachment 14841 View attachment BlueScreenView.txt

Attaching the BSOD Dump zip and a Bluescreenview dump, can't attach a perfmon report as I keep getting a "The Data Collector Set or one of its dependencies is already in use." error message and consequent searches on the net about this error are obscure at best and generally in reference to a server... needless to say it is ineffectual and irrelevant to my particular issue. Any help with that and I'll gladly generate and post that report...

TIA! :grin1:

jcgriff2 · Jul 30, 2015

Hi. . .

Both dumps had the same bugcheck - 0x109 - kernel corruption

Failing instruction line:

fffff8800171fdca - ndis!ndisGetMiniportOffloadCapabilty+66a

No idea what it's trying to do there, but ndis.sys is a Microsoft Windows driver and is not the cause here; it's merely listed as a default.

http://www.sysnative.com/drivers/driver.php?id=ndis.sys

See if Driver Verifier flags any 3rd party drivers - https://www.sysnative.com/forums/bs...er-bsod-related-windows-10-8-1-8-7-vista.html

Don't worry about PERFMON at this time.

Regards. . .

jcgriff2

Jared · Jul 30, 2015

Code:

0: kd> .bugcheck
Bugcheck code 00000109
Arguments a3a039d8`96ea8aa6 b3b7465e`e9686884 fffff880`0171f760 00000000`00000001

0: kd> !chkimg -lo 50 -d !ndis
    fffff8800171fdca - ndis!ndisGetMiniportOffloadCapabilty+66a
	[ 00:80 ]
1 error : !ndis (fffff8800171fdca)

ndis!ndisGetMiniportOffloadCapability I believe will take a look at how much of the stack it can unload to the network controller, which I presume will send the network packets via the NIC.
What appears to have happened is as NDIS checked the stack, data corruption appear, which results in a 0x109 bugcheck.
A data structure has most likely been corrupted by a 3rd party driver.

Driver Verifier, as linked by jcgriff2 would be the best shot, then testing RAM for any errors.

Saiber77 · Jul 30, 2015

Thanks guys, I will get on that ASAP and let you know.

Saiber77 · Aug 4, 2015

So here are the zipped results from the sysnative file collection app... hope they yield some results, I'm off to run a memtest. TIAView attachment 15079

Jared · Aug 4, 2015

These are old dumps, with the latest one from the 30th of July.
Check in C:\Windows\MEMORY.dmp to see if there's a file, if there is, check its timestamp.

Saiber77 · Aug 4, 2015

Ok, well... not sure if there is a need anymore as I took your advice. I ran Hiren's BCD 15.2 and ran memtest86+, showing RAM errors... I'll replace the RAM and let you know if it resolves the issue. Still want the memory.dmp file?

Jared · Aug 4, 2015

I'll take a look anyway, but that would have been the next step anyway, good work.

Saiber77 · Aug 5, 2015

Sorry for taking so long, here is the memory dump. Thanks!

Saiber77

jcgriff2 · Aug 5, 2015

Did you replace the RAM?

Any new BSODs since removing the bad RAM stick?

Saiber77 · Aug 5, 2015

Yeah the RAM is replaced, ran memtest on the new ram to determine if it was a motherboard issue or indeed the RAM module, test is clean. Computer runs normally and have not experienced any BSOD's since but still 'bench testing" it... Did you find anything of note in the dump file ?

TIA

Saiber77 · Aug 7, 2015

I guess I'll just mark this as Solved, I haven't had any problems since I replaced the RAM. Thanks for the help guys! :grin1:

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[SOLVED] NDIS+570cc Windows 7 x64 BSOD

Saiber77

Well-known member

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Jared

Sysnative Staff, BSOD Kernel Dump Expert

Saiber77

Well-known member

Saiber77

Well-known member

Jared

Sysnative Staff, BSOD Kernel Dump Expert

Saiber77

Well-known member

Jared

Sysnative Staff, BSOD Kernel Dump Expert

Saiber77

Well-known member

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Saiber77

Well-known member

Saiber77

Well-known member

[SOLVED] NDIS+570cc Windows 7 x64 BSOD

Well-known member

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Sysnative Staff, BSOD Kernel Dump Expert

Well-known member

Well-known member

Sysnative Staff, BSOD Kernel Dump Expert

Well-known member

Sysnative Staff, BSOD Kernel Dump Expert

Well-known member

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Well-known member

Well-known member

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)