R Robtl New member Joined Jun 28, 2015 Posts 2 Jun 28, 2015 #1 Hello, Thank you for your help! My problem is with a BSOD and a 0000009f crash. I ran the appropriate MS hotfix in January 2015 after three crashes and no further repeats until 06-27-15. I have attached the two requested files . . . All help is appreciated - Thank you! Regards, Bob Attachments 062715-9204-01.dmp.zip 123.9 KB · Views: 1 PerfMonResults.zip 171.9 KB · Views: 0
Hello, Thank you for your help! My problem is with a BSOD and a 0000009f crash. I ran the appropriate MS hotfix in January 2015 after three crashes and no further repeats until 06-27-15. I have attached the two requested files . . . All help is appreciated - Thank you! Regards, Bob
P Patrick Sysnative Staff Joined Jun 7, 2012 Posts 4,618 Jun 28, 2015 #2 Under normal circumstances, a kernel-dump is need to debug 0x4 1st argument, but it's showing the driver causing the lock. Code: 0: kd> kC Call Site nt!KiSwapContext nt!KiCommitThreadWait nt!KeWaitForSingleObject hcw72DTV hcw72DTV hcw72DTV ks!WPP_ThisDir_CTLGUID_AvStream ks!WPP_ThisDir_CTLGUID_AvStream hcw72DTV ks!KsWorkSinkItemWorker usbccgp!UsbcAcquireRemoveLock Code: 0: kd> lmvm hcw72DTV start end module name fffff880`09430000 fffff880`095c7e80 hcw72DTV T (no symbols) Loaded symbol image file: hcw72DTV.sys Image path: \SystemRoot\system32\DRIVERS\hcw72DTV.sys Image name: hcw72DTV.sys Timestamp: Fri Aug 15 13:54:54 2014 WinTV HVR-950 ATSC/QAM driver is supposed to release a lock, but it doesn't, therefore it's put into a wait state by KeWaitForSingleObject. Since we inevitably never release the lock, the system bug checks with 0x9F 0x4 1st argument. Update or uninstall your WinTV HVR-950 ATSC/QAM drivers/device. Last edited: Jun 28, 2015
Under normal circumstances, a kernel-dump is need to debug 0x4 1st argument, but it's showing the driver causing the lock. Code: 0: kd> kC Call Site nt!KiSwapContext nt!KiCommitThreadWait nt!KeWaitForSingleObject hcw72DTV hcw72DTV hcw72DTV ks!WPP_ThisDir_CTLGUID_AvStream ks!WPP_ThisDir_CTLGUID_AvStream hcw72DTV ks!KsWorkSinkItemWorker usbccgp!UsbcAcquireRemoveLock Code: 0: kd> lmvm hcw72DTV start end module name fffff880`09430000 fffff880`095c7e80 hcw72DTV T (no symbols) Loaded symbol image file: hcw72DTV.sys Image path: \SystemRoot\system32\DRIVERS\hcw72DTV.sys Image name: hcw72DTV.sys Timestamp: Fri Aug 15 13:54:54 2014 WinTV HVR-950 ATSC/QAM driver is supposed to release a lock, but it doesn't, therefore it's put into a wait state by KeWaitForSingleObject. Since we inevitably never release the lock, the system bug checks with 0x9F 0x4 1st argument. Update or uninstall your WinTV HVR-950 ATSC/QAM drivers/device.
R Robtl New member Joined Jun 28, 2015 Posts 2 Jun 28, 2015 #3 Patrick, Thank you! I have emailed the findings to Hauppauge, as I believe I have the most recent drivers installed, and would prefer not to uninstall the device . . . Best Regards, Bob Miller
Patrick, Thank you! I have emailed the findings to Hauppauge, as I believe I have the most recent drivers installed, and would prefer not to uninstall the device . . . Best Regards, Bob Miller