1. #1

    BSOD after waking from sleep - Windows 8 x64

    OS - Windows 8.1, 8, 7, Vista ?
    Windows 8.1

    x86 (32-bit) or x64 ?
    x64

    What was original installed OS on system?
    Windows 8 x64

    Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
    OEM

    Age of system (hardware)
    2 years old

    Age of OS installation - have you re-installed the OS?
    1 week old for Windows 8.1

    CPU
    Intel i7-4500U

    Video Card
    NVIDIA 740M & Intel HD Integrated Graphics 4400

    MotherBoard - (if NOT a laptop)
    Power Supply - brand & wattage (if laptop, skip this one)

    System Manufacturer
    HP

    Exact model number (if laptop, check label on bottom)
    HP Envy Touchsmart 14-k074ca Sleekbook

    Laptop or Desktop?
    Laptop

    When I ran perfmon /report in command prompt (admin), it would just gave an error.
    Attached Files Attached Files


    • Ad Bot

      advertising
      Beep.

        
       

  2. #2

    re: BSOD after waking from sleep - Windows 8 x64

    Happened again and it said IRQL_NOT_LESS_OR_EQUAL, if it helps in finding my problem.

  3. #3

    re: BSOD after waking from sleep - Windows 8 x64

    Enable verifier please:

    Driver Verifier:

    What is Driver Verifier?

    Driver Verifier monitors Windows kernel-mode drivers, graphics drivers, and even 3rd party drivers to detect illegal function calls or actions that might corrupt the system. Driver Verifier can subject the Windows drivers to a variety of stresses and tests to find improper behavior.

    Essentially, if there's a 3rd party driver believed to be causing the issues at hand, enabling Driver Verifier will help us see which specific driver is causing the problem.

    Before enabling Driver Verifier, it is recommended to create a System Restore Point:

    Vista - START | type rstrui - create a restore point
    Windows 7 - START | type create | select "Create a Restore Point"
    Windows 8/8.1 - Restore Point - Create in Windows 8

    How to enable Driver Verifier:

    Start > type "verifier" without the quotes > Select the following options -

    1. Select - "Create custom settings (for code developers)"
    2. Select - "Select individual settings from a full list"
    3. Check the following boxes -
    - Special Pool
    - Pool Tracking
    - Force IRQL Checking
    - Deadlock Detection
    - Security Checks (only on Windows 7 & 8/8.1)
    - DDI compliance checking (only on Windows 8/8.1)
    - Miscellaneous Checks
    4. Select - "Select driver names from a list"
    5. Click on the "Provider" tab. This will sort all of the drivers by the provider.
    6. Check EVERY box that is NOT provided by Microsoft / Microsoft Corporation.
    7. Click on Finish.
    8. Restart.

    Important information regarding Driver Verifier:

    - Perhaps the most important which I will now clarify as this has been misunderstood often, enabling Driver Verifier by itself is not! a solution, but instead a diagnostic utility. It will tell us if a driver is causing your issues, but again it will not outright solve your issues.

    - If Driver Verifier finds a violation, the system will BSOD. To expand on this a bit more for the interested, specifically what Driver Verifier actually does is it looks for any driver making illegal function calls, causing memory leaks, etc. When and/if this happens, system corruption occurs if allowed to continue. When Driver Verifier is enabled per my instructions above, it is monitoring all 3rd party drivers (as we have it set that way) and when it catches a driver attempting to do this, it will quickly flag that driver as being a troublemaker, and bring down the system safely before any corruption can occur.

    - After enabling Driver Verifier and restarting the system, depending on the culprit, if for example the driver is on start-up, you may not be able to get back into normal Windows because Driver Verifier will detect it in violation almost straight away, and as stated above, that will cause / force a BSOD.

    If this happens, do not panic, do the following:

    - Boot into Safe Mode by repeatedly tapping the F8 key during boot-up.

    - Once in Safe Mode - Start > Search > type "cmd" without the quotes.

    - To turn off Driver Verifier, type in cmd "verifier /reset" without the quotes.

    - Restart and boot into normal Windows.

    If your OS became corrupt or you cannot boot into Windows after disabling verifier via Safe Mode:

    - Boot into Safe Mode by repeatedly tapping the F8 key during boot-up.

    - Once in Safe Mode - Start > type "system restore" without the quotes.

    - Choose the restore point you created earlier.

    -- Note that Safe Mode for Windows 8/8.1 is a bit different, and you may need to try different methods: 5 Ways to Boot into Safe Mode in Windows 8 & Windows 8.1

    How long should I keep Driver Verifier enabled for?

    I recommend keeping it enabled for at least 24 hours. If you don't BSOD by then, disable Driver Verifier. I will usually say whether or not I'd like for you to keep it enabled any longer.

    My system BSOD'd with Driver Verifier enabled, where can I find the crash dumps?

    - If you have the system set to generate Small Memory Dumps, they will be located in %systemroot%\Minidump.

    - If you have the system set to generate Kernel Memory Dumps, it will be located in %systemroot% and labeled MEMORY.DMP.

    Any other questions can most likely be answered by this article:

    Using Driver Verifier to identify issues with Windows drivers for advanced users

  4. #4

    Re: BSOD after waking from sleep - Windows 8 x64

    I turned driver verifier on, put my computer on sleep and woke it up. I got a file from Minidump but I can't seem to attach it here.

  5. #5

    Re: BSOD after waking from sleep - Windows 8 x64

    Drag it to desktop, zip it, attach the zip.

  6. #6

    Re: BSOD after waking from sleep - Windows 8 x64

    Alright I made it into a ZIP.
    Attached Files Attached Files

  7. #7
    Jared's Avatar
    Join Date
    Feb 2014
    Age
    21
    Posts
    1,583
    • specs System Specs
      • Manufacturer:
        Custom
      • Motherboard:
        ASUS Maximus VII Ranger
      • CPU:
        i7 4790K @ 4.4GHz
      • Memory:
        Corsair Vengeance 16GB 1866MHz
      • Graphics:
        MSI Gaming 4G GTX 980
      • Sound Card:
        Creative Soundblaster ZxR
      • Hard Drives:
        Samsung 850 SSD 250GB
      • Disk Drives:
        Western Digital Black Caviar 2TB
      • Power Supply:
        Corsair RM650 Modular 650 Watts
      • Case:
        Fractal Design Define R5 Window
      • Cooling:
        Corsair H100i GTX
      • Display:
        Dell U2515H 25inch 2560x1440 + LG Flatron M2262D 22inch 1920x1080
      • Operating System:
        Windows 10 Professional x64

    Re: BSOD after waking from sleep - Windows 8 x64

    Code:
    1: kd> knL
      *** Stack trace for last set context - .thread/.cxr resets it
     # Child-SP          RetAddr           Call Site
    00 ffffd000`22cc4050 00000000`00000001 nvlddmkm+0x7b877
    01 ffffd000`22cc4058 00000000`00000000 0x1
    
    1: kd> lmvm nvlddmkm
    start             end                 module name
    fffff800`3f814000 fffff800`402dd000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Wed Jun 17 06:36:26 2015 (5581075A)
        CheckSum:         00A850BE
        ImageSize:        00AC9000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Nvidia display driver caused the crash, and it seems to be the latest version.
    If not update it. If it is the latest, try rolling back.

  8. #8

    Re: BSOD after waking from sleep - Windows 8 x64

    nVidia driver causing a crash after sleep. Why am I surprised?

  9. #9
    Jared's Avatar
    Join Date
    Feb 2014
    Age
    21
    Posts
    1,583
    • specs System Specs
      • Manufacturer:
        Custom
      • Motherboard:
        ASUS Maximus VII Ranger
      • CPU:
        i7 4790K @ 4.4GHz
      • Memory:
        Corsair Vengeance 16GB 1866MHz
      • Graphics:
        MSI Gaming 4G GTX 980
      • Sound Card:
        Creative Soundblaster ZxR
      • Hard Drives:
        Samsung 850 SSD 250GB
      • Disk Drives:
        Western Digital Black Caviar 2TB
      • Power Supply:
        Corsair RM650 Modular 650 Watts
      • Case:
        Fractal Design Define R5 Window
      • Cooling:
        Corsair H100i GTX
      • Display:
        Dell U2515H 25inch 2560x1440 + LG Flatron M2262D 22inch 1920x1080
      • Operating System:
        Windows 10 Professional x64

    Re: BSOD after waking from sleep - Windows 8 x64

    That's a brand new type of crash which I have never witnessed before. You cannot be surprised.

  10. #10

    Re: BSOD after waking from sleep - Windows 8 x64

    Quote Originally Posted by Jared View Post
    That's a brand new type of crash which I have never witnessed before. You cannot be surprised.
    I encounter the same problem in my HP Envy 14 k026Tx.
    After I upgraded my Nvidia driver, my laptop will always show BSOD (but the root cause is random) after it wake up from sleep mode.

    So, the only thing that I can do is to rollback the driver?
    Thanks.

Similar Threads

  1. BSOD on Waking since installing new RAM - Windows 8.1 x64
    By extrobe in forum BSOD, Crashes, Kernel Debugging
    Replies: 1
    Last Post: 02-09-2015, 08:22 PM
  2. BSOD when resuming from sleep -- Windows 7 x64
    By Jonny in forum BSOD, Crashes, Kernel Debugging
    Replies: 24
    Last Post: 12-10-2014, 01:48 PM
  3. BSOD crashes on resume from sleep - Windows 7 x64
    By ickymay in forum BSOD, Crashes, Kernel Debugging
    Replies: 5
    Last Post: 12-09-2014, 09:45 PM
  4. BSOD upon waking up from hibernation - Windows 8.1 x64
    By Levont in forum BSOD, Crashes, Kernel Debugging
    Replies: 14
    Last Post: 07-17-2014, 03:14 AM
  5. Windows 8 BSOD After Wake From Sleep
    By coffeeman_lagar in forum BSOD, Crashes, Kernel Debugging
    Replies: 6
    Last Post: 04-16-2013, 10:27 AM

Log in

Log in